Heartland Hotel Auckland Airport

4.5 star property
VIP Access

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Photo gallery for Heartland Hotel Auckland Airport

Outdoor pool, pool loungers
Bar (on property)
Standard Room, Queen & Single
Reception
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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14 Airpark Drive, Auckland, 2022
  • Place, Butterfly Creek
    ‪3 min drive‬
  • Place, Go Media Stadium
    ‪10 min drive‬
  • Place, Sylvia Park Shopping Center
    ‪13 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior One Bedroom Suite

  • Sleeps 2

Standard One Bedroom Suite

  • Sleeps 2

Standard Room, Twin Queen

9.2 out of 10
Wonderful
(86 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard 1 Bedroom King Suite

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Studio Twin Queen

9.2 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Queen & Single

9.0 out of 10
Wonderful
(83 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Interconnecting Room 4 Queen

  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

Interconnecting Room King and Twin Queen

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Plus Studio Queen & Single

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Plus Studio Twin Queen

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Interconnecting Superior Room King and Twin Queen

  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Interconnecting Superior Room 4 Queen

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

Superior Two Queen Room

  • Sleeps 4

Standard Two Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Standard Queen and Single Room

  • Sleeps 3

Superior Studio King

8.6 out of 10
Excellent
(44 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior 1 Bedroom King Suite

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Accessible King

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Accessible Twin Queen

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard 1 Bedroom King Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Interconnecting King And Superior Two Queen Room

  • Sleeps 6

Interconnecting Superior Four Queens Room

  • Sleeps 8

Superior Plus Queen And Single Room

  • Sleeps 3

Interconnecting Standard Four Queens Room

  • Sleeps 8

Interconnecting King And Twin Queen

  • Sleeps 6

Superior Plus Twin Queen

  • Sleeps 4

Standard Accessible King

  • Sleeps 2

Superior Plus King

  • Sleeps 2

Standard Accessible Twin Queen

  • Sleeps 4

Standard One Bedroom Suite Triple

  • Sleeps 4

Superior King Room

  • Sleeps 2

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About this property

Heartland Hotel Auckland Airport

Luxury hotel with airport shuttle service and a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a hot tub, and coffee/tea in a common area.
Heartland Hotel Auckland Airport offers 141 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Heartland Hotel Auckland Airport's great location gets high marks from our customers. During your stay, you'll be within walking distance of Villa Maria Auckland Winery. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the spaciousness and comfy beds to the overall comfort and cleanliness
  • Just a 2-minute drive from Villa Maria Auckland Winery and a few minutes from Formula E Indoor Raceway
  • Free airport shuttle service
Heartland Hotel Auckland Airport offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Heartland Hotel Auckland Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 5:30 AM to 10:30 AM.
The Runway - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Secured, uncovered extended parking on site (NZD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:30 AM for a fee: NZD 29 for adults and NZD 14.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Runway

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Handrails in stairways (96 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 29 for adults and NZD 14.50 for children
  • Uncovered extended parking fee: NZD 10 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Auckland
Heartland Hotel Auckland Airport Hotel

Heartland Hotel Auckland Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 819 out of 1420 reviews
Rating 8 - Good. 429 out of 1420 reviews
Rating 6 - Okay. 114 out of 1420 reviews
Rating 4 - Poor. 31 out of 1420 reviews
Rating 2 - Terrible. 27 out of 1420 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service
got there 9.30 Pm and left at 4.30am the next morning. The free shuttle service was excellent. The reception person was helpful as were both of the shuttle drivers
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient location close to airport. Nice and clean rooms. Great facilities. Restaurant onsite is very helpful as well. Will stay again in the future.
Stayed 1 night in Aug 2025

8/10 Good

Paula

Stayed 1 night in Jul 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was generally excellent. Only problem was the check in person was quietly spoken, foreign accent, therefore difficult to understand.
Stayed 1 night in Jul 2025

10/10 Excellent

Shayne

Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Staff & service, room comfort

Nice hotel with airport transfers.

The hotel was lovely and the staff attentive and friendly. However, our room smelt damp and mouldy. There was no exhaust fan in the bathroom, which became very steamy. I was concerned that the smoke alarm would go off, but the guy at reception brushed off my concerns and did not offer a solution. I came down with a cold after we left, which I feel was brought on by the dampness of the room. The airport transfers were easy and efficient. The room itself was a good size, the bathroom was well set up, the bed was comfy and it was quiet. It had a spacious balcony.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikki

Stayed 1 night in Jul 2025

8/10 Good

Kalychurun

It was great
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

EDMARRI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my parents had a good rest in the hotel. they love the comfy pillows (not too soft). only reason for the 4 stars, they said they hoped there was a bidet in the bathroom. the staff are awesome (except for one i encountered), especially dianna, their shuttle bus driver. too bad, we weren’t able to catch her the following day ‘coz we had to go to the airport early. will definitely book again if we ever are in the area. God bless!
Stayed 1 night in Jul 2025

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight arrived late so I missed connecting flight and booked with Expedia at 7pm… free shuttle arrived at 7.30pm. Quick check in was great. Hotel was £64 for the night which represented great value for such a low price. Bed was the best part. After 30 hours of flying it was great to get 9 hours of sound sleep. You can spend a whole lot more elsewhere for similar.
Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with free airport transfers and a fantastic breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and helped us check-in several hours early so we could nap after our early flight.
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Airport
Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an easy check in and check out and great room. The driver we had to the hotel on the shuttle was brilliant…however the driver we had on our 5.30am shuttle on 19/07 was rude and awful and completely ruined the start to our day. He was complaining all the way. Asked what time our flight was we said 7.10 but we are all checked in just have to bag drop by 6.10… he never stopped the entire way about why did you not go earlier, why did you leave it so late, you will miss your flight, honestly he never stoped except when he was complaining about another driver, rubbished the Auckland drivers said he had driven all his life etc then straight back to going on about queues being long at bag drop and we would miss our flight etc. as soon as he stopped we jumped out grabbed our bag and left as he was so awful to listen to. We wanted to tell him to shut up.. so pleased it was a short trip. He never listened to anyone…truely off putting and we are booking another hotel on way back as we do not want to risk encountering him.
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel for overnight stay at airport.
Stayed 1 night in Jul 2025

8/10 Good

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport. Quiet. Pleasant staff. Met my needs. Airport pickup and drop off very convenient
Stayed 1 night in Jul 2025

4/10 Poor

VISA DEBIT

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mere

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, handy to airport. Their free shuttle to and from airport was the best service offering and made the difference.
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bordering on perfection. Loved it...!
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, goodfor early airport check-in
Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay highly recommend
Stayed 1 night in Jul 2025

8/10 Good

Rod

Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025