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Heartland Hotel Auckland Airport

4.5 star property
VIP Access

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Photo gallery for Heartland Hotel Auckland Airport

Front of property
Outdoor pool, pool loungers
Standard Accessible Twin Queen
Bar (on property)
Superior Plus Studio Twin Queen | Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
14 Airpark Drive, Auckland, 2022
  • Place, Auckland Airport Sculpture Park
    ‪2 min drive‬
  • Place, Butterfly Creek
    ‪3 min drive‬
  • Place, JKs Driving Range
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Twin Queen

9.2 out of 10
Wonderful
(92 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 Bedroom King Suite

Desk, iron/ironing board, free WiFi, bed sheets

Standard 1 Bedroom King Suite

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio Twin Queen

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Queen & Single

Standard Room, Queen & Single

Standard Room, Queen & Single

9.0 out of 10
Wonderful
(93 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Interconnecting Room 4 Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Room 4 Queen

  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Interconnecting Room King and Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Room King and Twin Queen

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus Studio Queen & Single

Free toiletries, hair dryer, towels

Superior Plus Studio Queen & Single

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Plus Studio Twin Queen

Superior Plus Studio Twin Queen | Balcony

Superior Plus Studio Twin Queen

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interconnecting Superior Room King and Twin Queen

Fridge, electric kettle

Interconnecting Superior Room King and Twin Queen

  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Interconnecting Superior Room 4 Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Superior Room 4 Queen

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Superior Studio King

Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio King

8.6 out of 10
Excellent
(47 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 1 Bedroom King Suite

Superior 1 Bedroom King Suite | Private kitchen

Superior 1 Bedroom King Suite

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Accessible King

Standard Accessible King

Standard Accessible King

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Accessible Twin Queen

Standard Accessible Twin Queen

Standard Accessible Twin Queen

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio

Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 Bedroom King Suite

Standard 1 Bedroom King Suite

Standard 1 Bedroom King Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

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About this property

Heartland Hotel Auckland Airport

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a hot tub, and coffee/tea in a common area.
Heartland Hotel Auckland Airport offers 141 accommodations with hair dryers and irons/ironing boards. Premium satellite television is provided.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Heartland Hotel Auckland Airport's great location gets high marks from our customers. During your stay, you'll be close to Go Media Stadium. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the spaciousness and comfy beds to the cleanliness and overall comfort
  • Just a 4-minute drive from Butterfly Creek and 12 minutes from Go Media Stadium
  • Free airport shuttle service
Heartland Hotel Auckland Airport offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Heartland Hotel Auckland Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 5:30 AM to 10:30 AM.
The Runway - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Secured, uncovered extended parking on site (NZD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:30 AM for a fee: NZD 32 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Runway

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Handrails in stairways (96 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 32 for adults and NZD 16.00 for children
  • Uncovered extended parking fee: NZD 10 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Auckland
Heartland Hotel Auckland Airport Hotel

Heartland Hotel Auckland Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 878 out of 1489 reviews
Rating 8 - Good. 442 out of 1489 reviews
Rating 6 - Okay. 112 out of 1489 reviews
Rating 4 - Poor. 31 out of 1489 reviews
Rating 2 - Terrible. 26 out of 1489 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Raj, La Crescent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Complimentary airport shuttle and decent breakfast qere highlights. Not many nearby dining options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shane, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if starting or finishing your trip and you want to relax before travelling. Quiet area while still close to airport.
Stayed 1 night in Dec 2025

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Airport shuttle eady to find rooms clean, lovely room service breakfast. Unable to get food after 10pm being on late flight
Stayed 1 night in Dec 2025

10/10 Excellent

D H

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very generous sized room and beautifully prepared. Nice welcome and easy parking. It was a very hot day and I really enjoyed a late afternoon dip in the lovely clean pool, and sitting poolside
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

2/10 Terrible

Sheleigh

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Poor service. Dirty room. Difficult to understand how the electricity worked with the card that must be placed into slot as you come to the door that controls the rooms electrical. The front desk person was so rude and condescending we were very confused about where to catch the shuttle to the hotel. We called three times for more clear instructions the front desk was not helpful after we flew 9 hours to get to NZ. we waited for two hours at the airport trying to find the shuttle. Finally the shuttle came the driver didn’t help load the luggage into the trailer that holds the luggage. Another male Costumer helped us three females over 50 while the driver stood by asking us if we needed help. The breakfast was not good eggs were ruby the bacon limp and old the toast was decent. We were placed on the first floor n at 2AM a group of 8 Pakistani men were laughing and smoking at their Escalade and they parked in the handicap room that was 3 feet away from my bedroom window. They were there for 30 minutes smoking and partying. I yelled out the window for them to stop making so much noise. Finally after one hour they departed. They were friends of the hotel staff. The pool was filthy n not fit to swim in. The hotel had broken washers n dryers that cost 4 NZD to do a load. The only working dryer was not working well. Do not rent a room here at all!!!!!
Stayed 2 nights in Nov 2025

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Did not use either
Stayed 1 night in Dec 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful. Clean and comfortable rooms that were spacious with great TV's. Bathroom good except for outdated tub that needed replacing.
Stayed 1 night in Nov 2025

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities
This hotel is close to the airport, clean and economical. It was a good choice for a single layover night. We were renting a camper van that was within walking distance which was an added bonus.
Stayed 1 night in Nov 2025

10/10 Excellent

Ranae

Stayed 1 night in Dec 2025

8/10 Good

Aqib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was good
Stayed 1 night in Dec 2025

10/10 Excellent

Rikshent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didnt stay for long as our flight got delayed. Only spent 5 hours at the hotels. It was clean and large enough for us. The shuttle was fantastic back and forth, and our shuttle driver was great. Shout out to him as he only dose the night shift.
Stayed 1 night in Nov 2025

10/10 Excellent

Evan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to airport, good size room, quiet, nice pool and amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Really impressed by staff and amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms and late check out was not a problem, check in staff were excellent and check out was the same.
Stayed 1 night in Nov 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and spacious room. 24 hr shuttle service is the best.
Stayed 2 nights in Nov 2025

6/10 Okay

Masooma

Travelled with family
We were just there for the night. Shuttle service to airport was helpful but checkin felt slow with several people waiting in queue at 3am. Would have expected a couple of people at counter if they were expecting several check ins at that hour. Beds were a bit stiff on edges but comfy enough sleep. Aircon was super loud. Bugs in room. Breakfast was handy but light in options. Would stay again if it was just a layover but nothing more.
Stayed 1 night in Nov 2025

8/10 Good

Rachel

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2025

6/10 Okay

Deepak

Travelled with family
Liked: Cleanliness, staff & service
Bed was the worst. Lighting in the room can be improved. Bathroom was so dated with such a small wash basin/sink.
Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly, airport shuttle was convenient, and the bathroom was very spacious and clean. Would definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport with excellent shuttle service.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy stop over spot
Stayed 1 night in Oct 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet.
Stayed 1 night in Nov 2025