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Holiday Inn Auckland Airport by IHG

4.0 star property

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Photo gallery for Holiday Inn Auckland Airport by IHG

Lobby
Lobby sitting area
1 bedroom, premium bedding, minibar, in-room safe
Property amenity
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

View in a map
2 Ascot Road, Auckland, 2022
  • Butterfly Creek
    ‪4 min drive‬
  • Go Media Stadium
    ‪9 min drive‬
  • Sylvia Park Shopping Center
    ‪12 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(57 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
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About this property

Holiday Inn Auckland Airport by IHG

Eco-certified hotel with a fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
Holiday Inn Auckland Airport by IHG offers 251 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the breakfast at Holiday Inn Auckland Airport by IHG. During your stay, you're just a quick walk from Formula E Indoor Raceway. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • 10 minutes by car from Go Media Stadium and 13 minutes from Mount Eden
  • Airport and local-area shuttle service available for a fee
Holiday Inn Auckland Airport by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 11 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Auckland Airport by IHG. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10:30 AM.
Vapor Restaurant - This restaurant serves breakfast, lunch, and dinner.
Rumpus Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rumpus Bar
  • Vapor Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 per person
  • Airport shuttle fee: NZD 8 per person (one-way)
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Holiday Inn
Holiday Inn Auckland Airport
Holiday Inn Hotel Auckland Airport
Holiday Inn Auckland Airport Hotel
Centra Auckland Airport Mangere
Holiday Inn Auckland Airport Hotel Mangere
Holiday Inn Auckland Airport Mangere
Auckland By Ihg Auckland
Holiday Inn Auckland Airport
Holiday Inn Auckland Airport by IHG Hotel
Holiday Inn Auckland Airport an IHG Hotel
Holiday Inn Auckland Airport by IHG Auckland
Holiday Inn Auckland Airport by IHG Hotel Auckland

Holiday Inn Auckland Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1011 reviews
Rating 8 - Good. 326 out of 1011 reviews
Rating 6 - Okay. 113 out of 1011 reviews
Rating 4 - Poor. 29 out of 1011 reviews
Rating 2 - Terrible. 29 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Miriama

Liked: Amenities
Disliked: Cleanliness
Liked the lotions in the bathroom, they all smelt really good. Didn't like the unclean toilet (poop smear left around bowl which hadn't been scrubbed off). Too tired to complain at the time as checked in at 11pm. Room service NOT 24/7. Room service QR code off TV didn't work so phoned up to get menu info and place order. 3/4 hr later (midnight) phoned them to cancel it as I needed to sleep. Ordered room service breakfast for in the morning only to find that the items I received had come from the buffet which was out at 5am and my food arrived at 7:30am. Will not be going back and definitely won't be recommending Holiday Inn to anyone.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good sized rooms and great facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Delilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and loved our room.
Stayed 3 nights in May 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! It was tidy and nicely decorated. Breakfast was good although a few of the baked foods weren't fresh. We were woken in the night by other guests being loud for some time before we alerted reception. The beds were not fantastic, but ok, although with the interruption in the night we didn't sleep well.
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Great location, very nice rooms and a breakfast was great.. Definitely stay there again..
Stayed 1 night in Jun 2025

10/10 Excellent

Norman

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is like a little jungle between a big city, with a lot of nature that makes you feel vibrante and at the same time relaxed. Make your reservation with beackfast and dinner included. They have a buffet that is really good. It also has a shuttle that you have to pay for or have the uber app that is really convenient in New Zeland.
Stayed 2 nights in May 2025

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Recomendatiom get uber app. Breackfast and dinner included. The atmosphere of the hotel has lots of tropical plants with a pool and a bridge that makes you feel relaxed and comfortable.
Stayed 1 night in May 2025

8/10 Good

Ramchand

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, comfortable bed, convenient location...what could be better.
Stayed 1 night in May 2025

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Arun, Elmsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this property. Very close to support . Everything you are looking for a hotel is definitely available
Stayed 2 nights in May 2025

10/10 Excellent

Anna, Bathurst

Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and comfortable rooms. The bathrooms were a little dated, but did the job. Overall good experience
Stayed 1 night in May 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast, nice, clean and lovely beds.
Stayed 1 night in May 2025

10/10 Excellent

Miguel, pembroke pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Margaret

Travelled with partner
Liked: Staff & service
Room was fine, except for badly marked carpet, bed good, public areas very shabby, especially carpets. Overdue for maintenance upgrade.
Stayed 1 night in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Great accomidation, easy free parking. Perfect bar meals
Stayed 1 night in May 2025

8/10 Good

Amie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily breakfast deal saved us having to go out early and find food for our kids. It was a really convenient location for who we were visiting and so close to Butterfly Creek and Mānawa Bay which we were wanting to visit. The outside seems a bit rundown but it's nice inside. I would agree with the carpets in the public places needing a decent clean or to be replaced. Our room had everything we needed for our stay and the staff were lovely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Roland

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good and bad

Stayed with my son for one night. Neglected to take into account the age of the hotel. The bad: showing its age, particularly the hallway carpets and bathroom as things were clearly worn down or old. The room smelled stuffy and stale. The good: the beds were comfortable and the included breakfast was generous with good variety.
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025