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Holiday Inn Express Auckland City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Bar (on property)
Minibar, in-room safe, laptop workspace, blackout curtains
Exterior
Minibar, in-room safe, laptop workspace, blackout curtains
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed (with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (with Free Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible (with Free Breakfast)

Room, 1 Queen Bed, Accessible (with Free Breakfast) | Bathroom

Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed (with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded, Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Upgraded, Free Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Harbour View (with Free Breakfast)

  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King, Free Breakfast)

Room amenity

Standard Room, 1 King Bed, City View (Super King, Free Breakfast)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (with Free Breakfast)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SkyCity Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1718)
The price is €113
for 1 room
includes taxes & fees
18 May - 19 May
SkyCity Hotel

About this property

Holiday Inn Express Auckland City Centre by IHG

Eco-certified hotel with free breakfast and a fitness center
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Auckland City Centre by IHG. During your stay, you're just a quick walk from Sky Tower. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Mozzarella & Co.
  • Self parking available for a fee
  • Amenities include a front-desk safe, 3 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Steps from Queen Street Shopping District and 4 minutes by foot from Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. The eco-certified Holiday Inn Express Auckland City Centre by IHG also features a fitness center, laundry facilities, and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Mozzarella & Co. - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Albert - This bar serves light fare only. Open select days.
The Great Room - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (NZD 59 per night); discounts available
  • Secured, covered parking on site (NZD 59 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 59 per day
  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 796 reviews
Rating 8 - Good. 226 out of 796 reviews
Rating 6 - Okay. 55 out of 796 reviews
Rating 4 - Poor. 15 out of 796 reviews
Rating 2 - Terrible. 20 out of 796 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Eiad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad parking experience

While the overall experience was good I was upset with parking experience- The website states parking in available but doesn't include details that the parking in within the hotel merit. When I arrived there was no place to stop the car to get the bags down as cars were stopping around. It took me two rounds around the building to figure out that there was no parking facility and I have to park an building near by then drag all bags up using two lifts then drag them with him steep road. In addition, I had to pay $59 for overnight parking with only one entry provided. My advice to driving customers with bags, re consider your selection, if not driving then you're good.
Stayed 1 night in Jan 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

6/10 Okay

Kamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property carpet very old and dump smells
Stayed 4 nights in Jan 2025

6/10 Okay

Laurie, New York

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pro:great free buffet breakfast, close to Main Street, pier, restaurants and Sky tower Con: bathroom offered no privacy-like being in a giant glass box with slightly opaque glass, and the hotel is located up a hill from the main street (could be rough for some)
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Holiday Inn Express.Staff very friendly and helpful.The only downsize is the car parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auckland visits

We stayed at this hotel twice during our visits to Auckland and each time we were very pleased with the location, service and comfort.
Stayed 2 nights in Jan 2025

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel is located in a very central location and close to restaurants and businesses. Very clean with good breakfast!
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel, Essex Junction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly and helpful staff. However, I didn't like the loud rattling noise after flushing my toilet, or when the rooms near mine flushed their toilets.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with everything here- fast, efficient check in, cool room, amazing views, very very clean room, excellent breakfast and handy to everything. Can't wait to come back!
Stayed 1 night in Jan 2025

10/10 Excellent

Janet, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet. Great Full Breakfast options.
Stayed 4 nights in Jan 2025

6/10 Okay

Dean

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Incredibly Disappointing

• The room’s cleanliness is kindly described as appalling. • While the linen and beds were prepared nicely and clean, the carpet, tiles at entry and bathroom were disgraceful. • Cleary the carpet hadn’t been vacuumed or the floor, and the tiles area as you walk in, and bathroom had not been cleaned or mopped. • There was hair all over the floor. • As you can appreciate when you are paying over $600.00 a night your expectation is that the room is clean. • The team member we check in with was quick to tell us about the fact the hotel in less than two years old.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location just off Queen Street. Nice and quiet plus very clean inside. Excellent breakfast too. Would definitely stay again in future!
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Auckland

Stayed 6 nights in Jan 2025

4/10 Poor

Rod

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The staff on the weekend seemed to not understand customer service. Even when there were queues at Reception they did not acknowledge the other customers waiting in line. The weekend manager Sam seem more preoccupied to help one customer than to look at the fact that there were other customers waiting in line. We went down to Reception to have a drink, the side serving drinks was not even attended to. Another group that were there said they waited 10 minutes before they had to approach the other side of the counter to remove recognise. They do not seem to be aware of the customers around them and seem to be simply focused on the one person in front of them. They are unaware of their surroundings? I am unsure whether this is through lack of training or this is the way they run the establishment. Will look at booking elsewhere in the future, not this one.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good service, good condition, convenient location.
Stayed 5 nights in Jan 2025

8/10 Good

ARTHUR

Liked: Staff & service, amenities
The buffet breakfast was good. The wifi was good. Good central location. Front desk was friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Remedios

Liked: Amenities, property conditions & facilities
The staff are very helpful and very nice. They are friendly and willing to help anytime. I will for sure go back again in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Huong

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Renee Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay to explore Auckland. The rooms are tight but when you are out and about are manageable.
Stayed 6 nights in Jan 2025

2/10 Terrible

Kirsty

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk said they have no parking that i have tonpark next door at wilson parking i did Car windows were all smashed in and i was parked under a camera Camera haa been blacked out with marker Old takeaways in the fridge No bottled water Only UHT milk sachets Terrible location step hill Only stairs for the ground level no good if you have alot of luggage Elevators take too long
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Remedios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased overall. I highly recommend this prooerty
Stayed 3 nights in Jan 2025