Hotel Grand Chancellor Auckland

4.5 star property
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Room options

View all photos for Superior King room

Superior King room

Superior King room

9.6 out of 10
Exceptional
(91 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.6 out of 10
Exceptional
(36 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room

Deluxe King Harbour View Room

9.6 out of 10
Exceptional
(37 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Grand Chancellor Auckland

Luxury hotel with a restaurant, steps from New Zealand International Convention Centre
A restaurant, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request.
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Grand Chancellor Auckland, you're just a quick walk from SkyCity Casino. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes a gym
  • Steps from New Zealand International Convention Centre and 3 minutes by foot from SkyCity Casino
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. The luxury Hotel Grand Chancellor Auckland also features a fitness center, dry cleaning/laundry services, and an elevator.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Hotel Grand Chancellor Auckland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 614 out of 777 reviews
Rating 8 - Good. 124 out of 777 reviews
Rating 6 - Okay. 21 out of 777 reviews
Rating 4 - Poor. 6 out of 777 reviews
Rating 2 - Terrible. 12 out of 777 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

neil

Liked: Cleanliness, staff & service, amenities
Good well cleaned
Stayed 2 nights in Nov 2025

10/10 Excellent

Phillip

Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Best hotel we have stayed in across the whole of NZ! Perfect end to our trip. Staff are very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room was clean and spacious. A couple of minutes walk to All Blacks experience, pickup area for excursions, little Fondue cafe, and also a quick walk to Thrifty rental car. Convenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shingirirai

Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Good size room, well equipped, with a comfortable bed, fridge and safe. Clean and well maintained. Ideally positioned, near to bus stop for airport bus drop off, the Sky City and for us, the car hire. Excellent - recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and super comfortable room. Lovely staff and a fantastic location. No complaints whatsoever.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie, Tauranga

Stayed 2 nights in Oct 2025

8/10 Good

Jesse

Liked: Property conditions & facilities
The room was clean and the staff was friendly but while putting water in the mini fridge throughout my stay, I came across two roaches
Stayed 2 nights in Nov 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beds
Stayed 1 night in Nov 2025

10/10 Excellent

CLARKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Stayed 1 night in Oct 2025

10/10 Excellent

Shingirirai

Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice rooms, we had a harbour view. Close to everything. Walk to local restaurants.
Stayed 1 night in Nov 2025

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was relatively convenient. The bed was amazingly comfortable. I'd stay again just for the bed! Bathroom was big and clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mags

Stayed 1 night in Oct 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes…really fresh!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
clean room ~ great location
Stayed 1 night in Oct 2025

2/10 Terrible

Elia Chan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like that I offer free parking, but had to park further away.
Stayed 1 night in Oct 2025

10/10 Excellent

Shingie

Stayed 1 night in Oct 2025

2/10 Terrible

CHEN YI, KAOHSIUNG

Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel, hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didnt have breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice hotel and stay, helpful and friendly staff. Thank you
Stayed 2 nights in Oct 2025