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InterContinental Auckland by IHG

5.0 star property

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Photo gallery for InterContinental Auckland by IHG

Junior Suite, 1 King Bed, Club lounge access, Harbour View
Property video
Exterior
Exterior
Presidential Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Queen Street, Auckland, 1010
  • Place, Queens Wharf
    ‪1 min walk‬
  • Place, Princes Wharf
    ‪2 min walk‬
  • Place, Auckland Ferry Terminal
    ‪2 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View

Suite, 1 Bedroom, Club lounge access, City View | City view

Suite, 1 Bedroom, Club lounge access, City View

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

View from room

Classic Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(12 reviews)
  • Harbour view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Harbour View

Junior Suite, 1 King Bed, Club lounge access, Harbour View

Junior Suite, 1 King Bed, Club lounge access, Harbour View

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | View from room

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Harbour View

Suite, 1 Bedroom, Club lounge access, Harbour View

Suite, 1 Bedroom, Club lounge access, Harbour View

  • Harbour view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

Premium Room, 2 Queen Beds, Accessible

Premium Room, 2 Queen Beds, Accessible

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbour View

View from room

Classic Room, 2 Queen Beds, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access, Harbour View

View from room

Classic Room, 1 King Bed, Club lounge access, Harbour View

8.8 out of 10
Excellent
(3 reviews)
  • Harbour view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access, Harbour View

View from room

Classic Room, 2 Queen Beds, Club lounge access, Harbour View

  • Harbour view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

InterContinental Auckland by IHG

Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, spa services, and concierge services are onsite. Change of towels is available on request.
InterContinental Auckland by IHG offers 139 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
With your stay at InterContinental Auckland by IHG, you're connected to a shopping center and just a quick walk from Auckland Ferry Terminal. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Commercial Bay and Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Auckland by IHG. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
InterContinental Auckland by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Dining table
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (90 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

InterContinental Auckland by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 232 out of 263 reviews
Rating 8 - Good. 22 out of 263 reviews
Rating 6 - Okay. 5 out of 263 reviews
Rating 4 - Poor. 1 out of 263 reviews
Rating 2 - Terrible. 3 out of 263 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Prenavin

Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If IHG had an airport shuttle, it would have been a world-class experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Amenities and staff were top notch!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. Absoloutley everything. Staff, location, the room, the bed, the amenities, the food, just everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Jaspreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail, the real 5 star service, the beautiful rooms. The Club lounge is excellent, possibly the best club lounge experience we’ve had in our travels. Best Auckland 5 star I’ve stayed in by far. Can’t wait to come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Lai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern well designed hotel in convenient location. Stayed with club level access, which had tea service and canapés in addition to breakfast. These were served in addition to some small items which were self served. The staff was super friendly and attentive. The lounge view was a gorgeous one of the harbor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, attentive staff! Moeka!
Stayed 5 nights in Oct 2025

10/10 Excellent

James, Morley

Stayed 1 night in Oct 2025

10/10 Excellent

Zoran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, great location, would recommend. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Morley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and amazing breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Gai

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Kellie

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as my AKL office is in the same building. A colleague recommended tI try this hotel and I have to say it was a great place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room backed onto the elevator shaft and was very noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault our second stay, immaculate in every aspect especially the service, staff, room and food.
Stayed 1 night in Aug 2025