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M Social Hotel Auckland

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Terrace/patio
Suite (Harbour View Inclusions Galore) | Bathroom
Exterior
Daily cooked-to-order breakfast for a fee
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social 2 Singles)

Room (Social 2 Singles)

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(80 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(70 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social View 2 Singles)

8.8 out of 10
Excellent
(11 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(24 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(3 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 2 Doubles)

Room (Social 2 Doubles) | View from room

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

Room (Social View 2 Doubles) | View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(11 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social King View Loaded Room

  • Sleeps 2

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin View Loaded Room

  • Sleeps 2

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout curtains

Social King Room

  • Sleeps 2

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin Room

  • Sleeps 2

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin XL Room

  • Sleeps 3

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin Room

  • Sleeps 2

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout curtains

Social View King Room

  • Sleeps 2

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin XL

  • Sleeps 3

View all photos for Social Accessible 1 Queen

Social Accessible 1 Queen | City view

Social Accessible 1 Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite

  • Sleeps 2

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About this property

M Social Hotel Auckland

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
M Social Hotel Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
M Social Hotel Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Auckland Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the luxury M Social Hotel Auckland. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 55 per night)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

M Social Auckland Hotel

M Social Auckland Hotel

M Social Auckland Auckland

M Social Auckland Hotel Auckland

M Social Hotel Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1093 out of 1249 reviews
Rating 8 - Good. 126 out of 1249 reviews
Rating 6 - Okay. 19 out of 1249 reviews
Rating 4 - Poor. 9 out of 1249 reviews
Rating 2 - Terrible. 2 out of 1249 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nick

Stayed 1 night in Feb 2026

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor of this hotel is strange. I guess it's supposed to be clever and edgy, but it's kind of weird. The room decor should be toned down to make it a restful atmosphere.
Stayed 1 night in Jan 2026

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean but small. Hotel was in a great location to the harbor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Helen, Santa Clarita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. The room is also clean. The hotel is close to restaurants and shopping stores.
Stayed 1 night in Jan 2026

10/10 Excellent

Liane

Stayed 3 nights in Jan 2026

8/10 Good

Pierre

Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, room was clean and had a nice modern vibe. Friendly staff. Gym was basic but good.
Stayed 2 nights in Feb 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

10/10 Excellent

Kirsty

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upgrade was available. Clean rooms. Friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen, Grand Valley

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room with a vuew of the harbour, excellent buffet breakfast and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn, Auburn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and amenities! Staff was very courteous. Restaurant was very nice.
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious comfortable rooms with great view of the harbour. Friendly staff and a great stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. Staff very accommodating. Great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Great hotel in Quay Street. Excellent service. Fantastic room with view over harbour.
Stayed 1 night in Jan 2026

10/10 Excellent

Lyndon Charles, Gresham

Liked: Cleanliness, amenities, property conditions & facilities
Superior customer service. Room was cleaned to sparkling, staff gracious and patient with our requests. So happy to be able to check in early. Excellent location, wide assortment at breakfast hot and cold options. Front desk staff were amazing and we enjoyed the robot waiter Hari. Room service was great, able to order food reserved for later hours
Hari the robot waiter
Front view entrance
Street view up Queen street
Front view
Stayed 6 nights in Jan 2026

10/10 Excellent

Carl

Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great stay, beautiful hotel with wonderful views
Stayed 1 night in Jan 2026

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Stayed 1 night in Jan 2026

10/10 Excellent

Ange

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location perfect rooms and fantastic place to stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel! Perfect location, clean and modern, super helpful staff!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely room, great vibe! Thank you for a wonderful stay
Stayed 2 nights in Jan 2026