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M Social Auckland

4.5 star property
VIP Access

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Photo gallery for M Social Auckland

Terrace/patio
Lobby
Daily cooked-to-order breakfast for a fee
Lounge
Suite (Harbour View Inclusions Galore) | View from room

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

  • 58 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(59 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

Room amenity

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social 2 Singles)

10.0 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(53 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

M Social Auckland

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
M Social Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Princes Wharf. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the eco-certified M Social Auckland. Parking is available for a fee.

This Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1014 out of 1182 reviews
Rating 8 - Good. 137 out of 1182 reviews
Rating 6 - Okay. 18 out of 1182 reviews
Rating 4 - Poor. 10 out of 1182 reviews
Rating 2 - Terrible. 2 out of 1182 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 2nd stay & loved it. Our room was awesome clean & had a great view of the harbour. Staff were very helpful, friendly & courteous. We had valet parking & when they returned the car to us, had charged the battery & left 2 bottles of water for our journey home. We had 2 minor issues, as we had to remove the thick mattress protector off the bed as it made it very hot & the bacon at the breakfast buffet was not to our liking.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay and will be back again. Well appointed rooms, good sound proofing, nicely fitted bathrooms, and lovely staff.
Stayed 1 night in May 2025

10/10 Excellent

Nancy I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. Everything went very smooth. Staff are attentive to your needs. Rooms are cleaned.
Stayed 5 nights in Apr 2025

10/10 Excellent

Victoria, Prior Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities
Great hotel, a bit quirky with pictures, paintings and sayings all around which made it fun. Very attentive staff, good restaurant, close to the harbor and the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, clean, comfortable and the staff was top notch! The restaurant was also great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel with a terrific location right on the water
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for being able to do anything in Auckland. Across the street from the ferry’s and walkable to almost everything in Auckland.
Stayed 8 nights in Apr 2025

10/10 Excellent

Debby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

WAI MAY, BROOKLYN

Travelled with group
Liked: Amenities
No comment
Stayed 2 nights in Apr 2025

10/10 Excellent

Wen jie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
这个酒店的地点非常好，早餐也很好，有海景，装修也新颖，极度推断
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Camarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, the property was well-maintained and the location is very convenient. I would definitely stay stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

kuljit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay in a beautiful hotel!! Location was spot on - close to the ferry terminal & walking distance to the Sky Tower (15/20 min) Breakfast buffet Excellent !! Rooms were comfy & staff service cannot be faulted! Would highly recomend this hotel & have no complaints!!
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing staff
Stayed 2 nights in Apr 2025

8/10 Good

Anne Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Very accommodating staff and comfortable rooms. Would definitely stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Melisa

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel. Everything was great from Location, the Staff were consistently all so friendly and the Room facilities and comfortable bed. The standard of food in the restaurant was impressive - we ate dinner and breakfast. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff and location
Stayed 1 night in Apr 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Hotel was very clean and you feel like you’re at home. I highly recommend with also great food options.
Stayed 1 night in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better hotels we have stayed at.

Just a one night stay after a cruise. Fabulous hotel. Clean, great amenities, great view, convenient location. Easy walk to many restaurants, shopping and hop on hop off bus. Great breakfast with many healthy options at a reasonable price. Staff was friendly and attentive. We got off a cruise ship in the morning. Staff held our luggage and it was in our room when we returned later that afternoon. Icing on the cake was the robot that delivered ice and towels to our door! Got an Uber to the airport within a couple minutes in the morning. I had not heard of this hotel chain before but I will be on the lookout for them in the future.
Stayed 1 night in Mar 2025