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Aparthotel

Quest Auckland

4.0 star property

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View from property
Standard Apartment, 2 Bedrooms | Living area
Standard Apartment, 2 Bedrooms | Private kitchen
View from property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
363 Queen Street, Auckland, 1
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Studio Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Apartment

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Two Bedroom Executive Apartment

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio Executive

Studio Executive

Studio Executive

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quest Auckland

Aparthotel units with kitchenettes, 6-minute walk to University of Auckland
Along with self parking, this smoke-free aparthotel has a business center and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of the helpful staff at Quest Auckland. During your stay, you're just a quick walk from University of Auckland. Enjoy features like free WiFi in public areas, plus a business center and breakfast (surcharge). This aparthotel has 70 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer, and a balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of University of Auckland and Sky Tower
Public spaces have free WiFi. There's an onsite business center. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quest Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Auckland aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 30 per night)
  • Limited number of on-site self parking spaces per unit

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 12 for adults and NZD 12 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • IPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1030 reviews
Rating 8 - Good. 417 out of 1030 reviews
Rating 6 - Okay. 103 out of 1030 reviews
Rating 4 - Poor. 21 out of 1030 reviews
Rating 2 - Terrible. 10 out of 1030 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation- very central to Auckland night life and the Civic theatre
Stayed 1 night in Sep 2025

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very helpful and knowledgeable and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Hayley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Quite noise with hydrovac on the street but otherwise good hotel for what we needed
Stayed 1 night in Sep 2025

10/10 Excellent

Md Humayun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Nisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love Quest and prefer staying at Quest apartments for its great customer service, cleanliness, safety and location ..
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Good all round. Good spot so will stay there more often.
Stayed 1 night in Aug 2025

10/10 Excellent

Sato

Liked: Cleanliness, property conditions & facilities
急な変更にもすぐ対応してくれた。人当たりがいいスタッフ。
Stayed 3 nights in Jul 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, modern and easy check in. Excellent facilities and comfortable bed and lounge. Highly recommended
Stayed 1 night in Jun 2025

6/10 Okay

Elisabeth

Stayed 2 nights in Jun 2025

2/10 Terrible

Bryan

Disliked: Property conditions & facilities
Loud ringing sound from pipes, unable to sleep properly. Loud environment outside
Stayed 5 nights in May 2025

10/10 Excellent

Kylie

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and would definitely stay again.
Stayed 1 night in Apr 2025

6/10 Okay

John

Just ok

Just ok not 4 star accomodation In a good location Microwave didn’t work Outside of building not clean or very well lit at night. On 11th floor it smelt damp
Stayed 4 nights in Apr 2025

8/10 Good

Ghassan

Travelled with family
Liked: Cleanliness
Nice customer service and nice location. The washer and dryer in the room was a good addition.
Stayed 2 nights in Apr 2025

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There’s been 3x false fire alarm during our stay. It’s scary and hassle to go down . I hope this alarm will be improved.
Stayed 4 nights in Mar 2025

6/10 Okay

Claude

Travelled with family
Liked: Amenities, property conditions & facilities
Personnel were very nice and accommodating. The area was not what I expected. Not as nice as I hoped. Room was ok, a bit dated.
Stayed 2 nights in Mar 2025

8/10 Good

sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Good proximity to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Fleur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, central & good value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was some confusion abt our room request before we arrived. However once we were onsite all was quickly resolved. The parking was tight as it is an urban garage. We were glad to have it available. Sat night there was beatung music from nearby venues all night. Otherwise unit was tip top, quiet and comfortable for our 5 night stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, room comfort

Excellent choice to spend a few days in Auckland

The front desk employees were very helpful, and the view front the apartment is great, thank you
From apartment 1603
Stayed 4 nights in Mar 2025