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Aparthotel

Quest Highbrook

3.5 star property
VIP Access

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Photo gallery for Quest Highbrook

Exterior
Lobby
Executive Apartment, 2 Bedrooms
Apartment
Executive Apartment, 2 Bedrooms

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
60 Highbrook Dr, Auckland, Auckland, 2013
  • Place, Manukau Institute of Technology
    ‪4 min drive‬
  • Place, Sylvia Park Shopping Center
    ‪5 min drive‬
  • Place, Botany Town Centre
    ‪5 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Desk, blackout curtains, free WiFi, bed sheets

Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

Quest Highbrook

Along with self parking, this smoke-free aparthotel has express check-out and free WiFi in public areas. Each apartment features a kitchenette with a microwave and a dishwasher, plus a washer/dryer and a Smart TV with digital channels. Added amenities include free WiFi, an electric kettle, and free tea bags/instant coffee.
Quest Highbrook offers 119 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations at this 3.5-star aparthotel have kitchenettes with microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 74-cm Smart televisions come with premium digital channels. Housekeeping is provided daily.

During your stay at Quest Highbrook, you'll be close to Manukau Institute of Technology. Enjoy features like free WiFi in public areas and self parking (surcharge). This comfortable aparthotel has 119 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a Smart TV
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include a car charging station and an elevator
  • Just a 5-minute drive from Otara Markets and 14 minutes from Mount Eden
As a guest of Quest Highbrook, you'll find express check-out and an elevator. WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Auckland aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (NZD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Tea bags/instant coffee

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 74-cm Smart TV with premium digital channels

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Fixed shower seat
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Guidebooks
  • Restaurant dining guides

Location highlights

  • In a business district
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 119 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee: NZD 50.00 for check-in between 10:30 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Quest App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: NZD 50.00 for check-in between 10:30 PM and 7:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Quest App mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Highbrook Auckland
Quest Highbrook Aparthotel
Quest Highbrook Aparthotel Auckland

Quest Highbrook Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 118 reviews
Rating 8 - Good. 20 out of 118 reviews
Rating 6 - Okay. 7 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacinta

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Vivek

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly, Auckland

Stayed 1 night in Dec 2025

10/10 Excellent

Doo Hyun

Stayed 1 night in Dec 2025

10/10 Excellent

Xianhan

Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities
Great room and great staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Staff were great
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Stayed 1 night in Nov 2025

6/10 Okay

Darrell

Travelled with group
Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Doo Hyun

Liked: Cleanliness, property conditions & facilities
All good +AAA
Stayed 1 night in Nov 2025

10/10 Excellent

gary

Stayed 3 nights in Nov 2025

8/10 Good

Desiree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here before, great hotel, this time was not as convenient as the entire building complex was undergoing major construction, was hard to get to the lobby and the shops and restaurants were shut down while construction is going on, so it was hard to find anything to eat in the immediate area. Once construction is finished it will be great again!
Stayed 1 night in Oct 2025

10/10 Excellent

Doo Hyun

Liked: Cleanliness, property conditions & facilities
Good 👍
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne, New Plymouth

Stayed 1 night in Nov 2025

8/10 Good

Kerry

Liked: Cleanliness, amenities
The room was clean the staff was good to deal with.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sanita

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good!
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here earlier this year, so we knew what to expect, good rooms, everything we needed, staff were excellent, definitely will return again
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, amenities
Great appointed room
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, amenities
Lovely clean, modern room. Nice quick check in. Allowed to have a late check out which was much appreciated. Had a bit of a rough ride at Quest Highbrook our last stay...but this has restored our loyalty as our go to for business accommodation in the area.
Stayed 3 nights in Oct 2025

2/10 Terrible

Kaufana

Business traveller
Disliked: Cleanliness, room comfort

Unpleasant and unhelpful

Advertised available parking - it’s $20 daily and only 16 allocations for the hotel. So none available when we checked in. So because no parking we couldn’t access the hotel without a long dreary walk through the narrowest paths… Construction blocking the entry so must go through this narrow maze over bark, curbs and tarmac before getting to the entry, and all in reverse to get to car. No shelter from rain or elements either… Blizzard when checking out, and we had to walk through all of the construction maze wet and windy. It’s about a 30-40 metre obstacle course! You would think reception would offer to open the garage parking access to load vehicle. No chance! Despite having do not disturb on door, didn’t stop reception from calling. We had to take phone off the hook… bed rolls around, so you can’t even sit up and lean on the head board or the bed rolls away from the wall… clothes dryer spreads lint all over the bathroom when run. Receptionist had no interest in being helpful when we checked in. I asked for 2 keys, and had to come back to hotel after realising she had only issued 1… deceptive marketing and they don’t care when you bring it up at check in. Its just tough luck… I was offered to cancel booking rather than trying to offer an alternative. Because its so convenient to just look for another hotel on the day we actually arrive to check in… horrible service and very unpleasant and unhelpful. We were an inconvenience to them and we were made to feel just that way.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Jules

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms with kitchen, dishwasher, washing machine and dryer 👌🙌 its worth paying for parking underground. Great staff, very accommodating. Great for staycations😎✌️
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel
Stayed 2 nights in Oct 2025

8/10 Good

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Attentiveness of staff, response time. Friendly and professional front of house staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable accommodation
Stayed 1 night in Oct 2025