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Aparthotel

Quest on Queen

3.5 star property

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Photo gallery for Quest on Queen

Apartment, 1 Bedroom | Balcony
Interior entrance
Point of interest
Apartment, 1 Bedroom
Point of interest

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

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62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Place, SkyCity Casino
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Similar properties

View from room
Auckland Harbour Suites
Auckland Central Business District
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
3.8 out of 5, Good, 2,805 reviews
The price is €76
includes taxes & fees
31 May - 1 Jun
Auckland Harbour Suites

About this property

Quest on Queen

This smoke-free aparthotel features laundry facilities, express check-out, and free WiFi in public areas. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

This aparthotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. Built in 2006, this comfortable aparthotel has 36 apartments on 16 floors. Free WiFi and a kitchen are available in the apartment.
  • Air-conditioned apartment with kitchen, washer/dryer, and balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Street Shopping District and Commercial Bay
This aparthotel offers its guests laundry facilities, express check-out, and complimentary use of a nearby fitness facility. Public spaces have free WiFi.

This 3.5-star Auckland aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Cot: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch Smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Load and start the dishwasher

Gather used towels

Remove personal items

Turn off the lights, lock the doors, and return the keys

Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.

Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Events

No events allowed

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Queen

Quest Queen Auckland

Quest Queen Hotel

Quest Queen Hotel Auckland

Quest On Queen Auckland, New Zealand

Quest On Queen Hotel Auckland Central

Quest Queen Apartment Auckland

Quest Queen Apartment

Quest on Queen Auckland

Quest on Queen Aparthotel

Quest on Queen Aparthotel Auckland

Quest on Queen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 346 out of 781 reviews
Rating 8 - Good. 303 out of 781 reviews
Rating 6 - Okay. 83 out of 781 reviews
Rating 4 - Poor. 30 out of 781 reviews
Rating 2 - Terrible. 19 out of 781 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Teresa

Liked: Amenities
Disliked: Cleanliness
We were disappointed in the condition of this room. There were several stains on the sofa and the kitchen was not stocked with suitable pots etc. On a positive note, the staff were very accommodating and pleasant and the location superb!
Stayed 3 nights in Feb 2026

10/10 Excellent

Danny, KINGSTON

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome, great location in the CBD. We are walking distance to the cruise port. Would recommend to stay here. staff was very helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

M

Stayed 2 nights in Feb 2026

10/10 Excellent

Harley

Stayed 1 night in Feb 2026

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities
Update room. It appears that all Quest hotels are not created equal. Bathroom was that of a 2 star hotel. The room was generally dusty.
Stayed 5 nights in Feb 2026

4/10 Poor

Kelin

Stayed 2 nights in Dec 2025

6/10 Okay

Jordan

The apartment is a little dated, the gym wasn't onsite and was closed for the majority of my stay - not their fault, but one of the major reasons I chose to stay there. There was a really bad smell coming from the pipes and I had to leave the fan in the bathroom on for the whole 12 days I was there. The staff were lovely though throughout my stay. From the front desk to the housekeeping - they were incredible and deserve 5 stars.
Stayed 12 nights in Jan 2026

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! The room was clean, spacious and equipped with all amenities that we needed. Although a little tired, it feels more like your own private apartment than a hotel room which was comforting. Even with the somewhat self-sufficient approach, the available service was fantastic. The staff were friendly, attentive and patient - even after standard desk hours which was highly appreciated! As noted by other review's; there can be a bit of noise from the surrounding bars and nightclubs on Friday/Saturday night… But completely understandable and expected due to location. Overall we highly enjoyed our stay and wouldn’t hesitate to return - thanks again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Good walkable area. Clean and comfortable room.
Stayed 1 night in Jan 2026

10/10 Excellent

SHAUN

Stayed 3 nights in Jan 2026

10/10 Excellent

August

Stayed 3 nights in Dec 2025

8/10 Good

Simplicio

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

MASAE

必要なものは全て揃っていて
Stayed 1 night in Dec 2025

8/10 Good

August

Liked: Cleanliness, amenities
The staff has always been very courteous and friendly. The room was very tidy and comfortable. I checked in after hours and that process was well thought out and easy to navigate. Would highly recommend this location and we plan to stay here again! 😃
Stayed 3 nights in Dec 2025

8/10 Good

Lorne

Liked: Cleanliness, property conditions & facilities
Good small central location
Stayed 2 nights in Dec 2025

10/10 Excellent

Molly

Stayed 1 night in Nov 2025

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities
For the location and price, this was an excellent choice.
Stayed 1 night in Nov 2025

8/10 Good

Egle

Stayed 3 nights in Nov 2025

2/10 Terrible

Sanita

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Disappointed to get the disability room; very old!
Stayed 2 nights in Nov 2025

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, room comfort
Very Good situation. Staff Very Nice Good value for money
Stayed 3 nights in Nov 2025

4/10 Poor

Julie

Disliked: Property conditions & facilities
Positives: great central location, small balcony with sea views, washer & dryer, full fridge, dish drawer, small oven and hobs. Negatives: pounding music from adjacent bar (single glazed), person sleeping in hotel door meant felt unsafe trying to get into hotel, room a bit shanby with chipped tiles. Because of the noise and safety concerns, i won't be back.
Stayed 2 nights in Nov 2025

6/10 Okay

Rosemary

Business traveller
Liked: Cleanliness
The room was as advertised. The bed was super comfortable, the staff were kind and helpful letting me check in early and minding my bags after check out. The bathroom is small and I had to basically stand over the toilet to brush my teeth or apply makeup. Its also quite noisy on a Friday night- must be a club nearby. Also the homeless population of Auckland appears to now accumulate on the corner which meant I felt a but unsure and wary of my surroundings. Next time Ill stay away from Queen street accommodation even if it costs more.
Stayed 2 nights in Nov 2025

10/10 Excellent

Catriona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great space, nice to have a balcony, and staff were very friendly. Bed and pillows were also comfortable.
Stayed 1 night in Nov 2025