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Aparthotel

Quest on Queen

3.5 star property

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Photo gallery for Quest on Queen

Apartment, 1 Bedroom
Apartment, 1 Bedroom | Private kitchenette
Interior entrance
Apartment, 1 Bedroom | Balcony
Lobby

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Housekeeping
  • Breakfast available
  • Gym
  • Dryer
  • Air conditioning
  • Washer

Explore the area

View in a map
62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Auckland Ferry Terminal
    ‪5 min walk‬
  • Sky Tower
    ‪6 min walk‬
  • SkyCity Casino
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

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About this property

Quest on Queen

Aparthotel with a fitness center, steps from Queen Street Shopping District
This smoke-free aparthotel features a fitness center, laundry facilities, and express check-out. WiFi in public areas is free. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
This aparthotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features like free WiFi in public areas, plus a gym and breakfast (surcharge). Built in 2006, this comfortable aparthotel has 36 apartments on 16 floors. Free WiFi and a kitchen are available in the apartment.
  • Air-conditioned apartment with kitchen, washer/dryer, and balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Street Shopping District and Commercial Bay
As a guest of this aparthotel, you'll find a fitness center, laundry facilities, and express check-out. Public spaces have free WiFi.

This 3.5-star Auckland aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Cot: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch Smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Events

No events allowed

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

Quest on Queen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 729 reviews
Rating 8 - Good. 283 out of 729 reviews
Rating 6 - Okay. 78 out of 729 reviews
Rating 4 - Poor. 26 out of 729 reviews
Rating 2 - Terrible. 18 out of 729 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin, Highlands Park

Travelled with partner
Liked: Cleanliness
Very easy to check in, with great welcome and staff.
Stayed 1 night in May 2025

8/10 Good

Chris, Whanganui

Business traveller
Liked: Amenities
Stayed 1 night in Apr 2025

8/10 Good

Abhay

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Yunariwati

Disliked: Cleanliness

Good location and value but needs maintenance

There is a general lack of maintenance and care. There are a lot of cracked tiles and the floor was somewhat dirty. Also, we arrived on public holiday before 4 pm and the reception was not open. This is despite closing time is indicated as being at 4pm. The bed was comfortable and noise from Queen street is not an issue. It is close to everything you need. Overall, it was reasonable valuable for its location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Van

Liked: Cleanliness, room comfort

Short, but sweet!

Our stay was very short. We got in from a late flight arrival and woke up the night manager to let us in the hotel at 1:00 AM (sorry!). Left the following morning at check-out and they were gracious enough hold our baggage until the evening when we departed Auckland. We didn't get to use any amenities; we were only there to sleep. I will say their location is prime--right smack in the premiere shopping area of the CBD. We were only a few minutes walk from the ferry port. Highly recommend!
Stayed 1 night in Mar 2025

8/10 Good

Grant

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
nice room shower vg for my dissability . close to lift nice lady ar recepton came to check i could reach the utensils etc
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, room comfort

Convenient

Very convenient to downtown CBD. Nothing amazing but clean and comfortable. The EOS cafe - exit the hotel, turn right, and look for the sign to the arcade - did a great long black! Turn left and cross the road for the New World Supermarket with snacks and alcohol.
Stayed 5 nights in Dec 2024

2/10 Terrible

EDWARD

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Sue

Liked: Cleanliness, room comfort
Nice clean apartment easy access to everything friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was convenient to Cruise Terminal, however reception hours on weekends are limited and you need to request 2 keys if checking in out of hours as this is not standard practice. Property is aging and maintenance of the units has not been kept up. An upgrade to room security is needed with a key still required to access the rooms (no card or pin pad access). Small unit but clean and tidy. Has all that is neeed for a short stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort

Excellent

Excellent place to stay. Front desk was exceptionally attentive and helpful. The kitchen was very useful for our breakfast. The whole place was very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

paul

Stayed 1 night in Feb 2025

10/10 Excellent

patrick

Liked: Cleanliness, room comfort

Classy hotel, Auckland waterfront area

The quest on Queen was a wonderful property located in the wharf area on the main fashion Street of Auckland. Great location for walking around and great restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Conrad

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy place to stay within walking distance to everything. Rooms are nice and affordable
Stayed 1 night in Jan 2025

10/10 Excellent

jason

Liked: Property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Makoto

Liked: Cleanliness, room comfort

Good stay in a convenient location

It was good standard and comfortable. It’s located in a busy street so sound might be unavailable at late night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dayna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Garyth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness
Good location. Close to transport, shopping and dining options. Good size and nice to have a balcony. Pillows were lovely. Bathroom sink was blocked and shower head was broken but didn't ruin our stay. We would book again.
Stayed 2 nights in Nov 2024