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Quest Ponsonby

4.5 star property

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Front of property – evening/night
Apartment, 1 Bedroom
Apartment, 2 Bedrooms | Private kitchen
Exterior
Studio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
68 Ponsonby Road, Auckland, 1011
  • Place, Karangahape Road
    ‪5 min walk‬
  • Place, Queen Street Shopping District
    ‪14 min walk‬
  • Place, Sky Tower
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Quest Ponsonby

Self parking and dry cleaning are available at this smoke-free hotel.
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quest Ponsonby. During your stay, you're just a quick walk from Ponsonby Road. Features include dry cleaning service and self parking (surcharge).
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Just a 4-minute drive from Mount Eden and a few minutes from Eden Park
As a guest of Quest Ponsonby, you'll find dry cleaning/laundry services and an elevator. The front desk is open around the clock. For a fee, parking is available.

This 4.5-star Auckland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Secured, covered parking on site (NZD 30 per day)
  • Limited on-site self parking

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Quest Ponsonby Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 303 out of 821 reviews
Rating 8 - Good. 312 out of 821 reviews
Rating 6 - Okay. 123 out of 821 reviews
Rating 4 - Poor. 47 out of 821 reviews
Rating 2 - Terrible. 36 out of 821 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always, clean rooms with lots close by
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay. The room was clean, comfortable, and well presented, and the staff were friendly and welcoming throughout our visit. Great location and good value for money — I would happily stay here again.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with a lot of eateries nearby. Overall a pleasant stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness
Great location, hotel a little old & tired
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was super accommodating and helpful. The suite was quiet, clean and large and the bed was extremely comfortable. The air conditioning was excellent. Overall a great stay, would thoroughly recommend it!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always A+
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the bed was really comfortable. Excellent value for money and location. The staff were friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Peter

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location in the heart of Ponsonby. Walking distance to shops and eateries. Clean and tidy - lovely staff. One negative - too much air freshener in the reception area.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Staff were friendly
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Nice Room. Staff helpful and Courteous. Great king bed and pillows. Well made.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room showed some signs of wear The staff were courteous tho there was an issue registering a credit card which was no problem elsewhere Bed was comfortable 😌
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room had a few issues, tile was broken near shower and soap dispenser needed replacing, minor issues. Over all great hotel and great staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ive stayed in along time. Due to the workers
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
Great location. It’s just that the room I had had a window that looked out on a wall.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

David

Liked: Cleanliness
We had a front room, nice park but really noisy at night. The staff were quite nice but the room could do with a refresh.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place have stayed twice and enjoyed it
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with numerous dining and shopping options nearby.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - convenient location
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location to CBD and motorway plus onsite parking.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, great location
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
great location and will definitely be back
Stayed 3 nights in Feb 2025