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Sudima Auckland City

4.5 star property
VIP Access

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Photo gallery for Sudima Auckland City

2 bars/lounges
Deluxe Twin
Lobby
2 bars/lounges
2 bars/lounges

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
63-67 Nelson Street, Auckland CBD, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • SkyCity Casino
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪14 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Harbour View Twin

Deluxe Harbour View Twin

Deluxe Harbour View Twin

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King

1 bedroom, in-room safe, desk, laptop workspace

Premium King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Harbour View King

1 bedroom, in-room safe, desk, laptop workspace

Premium Harbour View King

8.6 out of 10
Excellent
(4 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King

Accessible King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

View from room

Deluxe Twin

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

1 bedroom, in-room safe, desk, laptop workspace

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Sudima Auckland City

Luxury hotel with bars and a 24-hour front desk
This smoke-free hotel features a restaurant, 2 bars/lounges, and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Sudima Auckland City offers 194 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 43-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Sudima Auckland City. During your stay, you're just a quick walk from SkyCity Casino. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 4-minute walk from SkyCity Casino and 6 minutes by foot from Sky Tower
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The luxury Sudima Auckland City also features concierge services, a fireplace in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sudima Auckland City has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered valet parking on site (NZD 55 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Uncovered valet parking fee: NZD 55 per night
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Auckland City Hotel
Sudima Auckland City Auckland
Sudima Auckland City Hotel Auckland

Sudima Auckland City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 332 out of 499 reviews
Rating 8 - Good. 123 out of 499 reviews
Rating 6 - Okay. 29 out of 499 reviews
Rating 4 - Poor. 10 out of 499 reviews
Rating 2 - Terrible. 5 out of 499 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robot room service

A robot delivered my coffee in the morning. Very impressed!
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance looks as though you can drive up to the office, as first time stayers, we tried to do that, as the drive forward is almost a right-angle and it looked like we could drive up to the office we tried and the damage seen is a burst tyre. However the valet service was excellent, if expensive.
Stayed 3 nights in Apr 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Colleen

Liked: Staff & service, amenities, property conditions & facilities
Was surprised that valet parking was extra $50 for the night.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The staff were amazing and property was excellent for the price
Stayed 5 nights in Apr 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique layout of the room. Bed was super comfortable and added touches including organic coffee, teas, yoga mat and foam roller were a nice surprise. Staff were really helpful with organizing transport to the airport. Excellent value for the money!
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great rooms with everything you need. Easy parking across the road. Awesome roof top bar. Would def stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Nekel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, loved our room
Stayed 2 nights in Mar 2025

10/10 Excellent

M A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and service

This is or third time staying at Sudima. It’s at an excellent location, service is always good, and the staff friendly and helpful.
Stayed 4 nights in Apr 2025

4/10 Poor

Alastair

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sudima was a pleasant surprise. The bed was comfortable and the room clean. The staff were very helpful and the customer service overall was excellent. A wonderful stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebekah

Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Seyllah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy to get to from our hotel throughout the weekend, had peace of mind knowing our car was safe with valet. Staff were great and made everything easy and if we had any troubles they were happy to help
Stayed 3 nights in Mar 2025

10/10 Excellent

Diana, Chula Vista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, they provide a face mask, snacks, sleeping balm and just great service overall. Loved staying there two different times.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and hotel experience

Another fantastic Sudima hotel experience. The Auckland City is in a great location to get to the CBD on foot. The Sky Tower is a block away and the Harbour is a fifteen minute walk at the most. The staff members were fantastic and efficient and the room was both comfortable and in great condition. I have nothing but praise for both this location and the Sudima hotel chain. I only wish we had these back home! I will only stay at a Sudima on my next visit!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often on my own often for events in Auckland and often returning late. Always feel safe as security always on the door. Safe area. Good parking available in surrounding areas. Staff are wonderful rooms always prestine.
Stayed 1 night in Mar 2025

10/10 Excellent

Naga Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Mar 2025

6/10 Okay

Betty

Stayed 2 nights in Mar 2025

10/10 Excellent

Ged

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and top roof bar
Stayed 2 nights in Mar 2025