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The Hotel Britomart

5.0 star property
VIP Access

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Photo gallery for The Hotel Britomart

Lobby
Breakfast, lunch, dinner served; local cuisine
Poraenui Suite King
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
29 Galway Street, Auckland, 1010
  • Auckland Ferry Terminal
    ‪4 min walk‬
  • Sky Tower
    ‪12 min walk‬
  • SkyCity Casino
    ‪12 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for City View Room King

City View Room King | View from room

City View Room King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Galway Room King

Galway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

  • 44 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

QT Auckland

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (493)
The price is €173
for 1 room
includes taxes & fees
17 May - 18 May
QT Auckland

About this property

The Hotel Britomart

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at The Hotel Britomart. During your stay, you're just a quick walk from Queen Street Shopping District. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Kingi
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Queens Wharf and 12 minutes by foot from Sky Tower
The Hotel Britomart offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Kingi - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Daily Bread - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 28 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 365 out of 441 reviews
Rating 8 - Good. 46 out of 441 reviews
Rating 6 - Okay. 12 out of 441 reviews
Rating 4 - Poor. 9 out of 441 reviews
Rating 2 - Terrible. 9 out of 441 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, where it was, staff was fantastic. Dislike, rooms were quite small such that my husband couldn’t move out of his side of the bed if I had the closet or coffee strongly doors open.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Stay

Beautiful hotel, amazing staff, great location and very eco friendly. The room was a bit compact, but had everything you need for a very comfortable stay. The entire staff was friendly and helpful. We appreciated all their efforts to be eco conscious. Also had a delicious breakfast in the restaurant. Highly recommend this 5 star hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, great location

Overall enjoyed our stay. Great staff and location. Room was very small though. Not even space for us to unpack - lack of drawers? Difficult for two people to exist in. Could hear everything going on in the hallway every morning. Comfortable bed, big shower. Nice restaurant & really enjoyed the Libraries.
Stayed 3 nights in Jan 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, with nice decoration and the rooms were also great! I had a bad experience when checking in, however, this did not dampen my overall experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with incredible food.
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew, Heswall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location. A 5-min walt from cruise terminal (you really don't need a taxi...you can see hotel from ship). Staff were superb, very accomodating indeed. The shops, concert arena, boat terminals etc are within easy walking. A few VERY SMALL changes we would make...but NOTHING that would stip is from ever stayi g here or highly recommending it. We would add to each room a 'magnifying mirror' - as this would help those who want to do make-up, shave etc. Also for some strange reason they tend to vacuum the corridors again at about 9pm. This is a little strange especially for anyone wanting an early night due to an early start the next day. Regardless of this, we really loved this hotel.
Stayed 5 nights in Jan 2025

8/10 Good

Upinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location Good service

Hotel staff all are friendly and do all to make you comfortable. Right in city center for all tours and near the wharf. Lively area if you are into clubs n pubs. Great location near ice cream parlors Restaurant food is good- if I love fish go for it. Sam did a great job . Clara helped plan surprise of flowers for me. All staff don’t know names but good. Just for towels etc if you need a h change daily please ask. I think being eco friendly they want u to resuse but they don’t dry. Good hotel to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so pleasant. Location was great. Common areas were inviting. Rooms were so quiet and dark with motorized blackout curtains. Loved it so much we rebooked here on our return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULOUS!

My husband and I spent 2 days in this amazing hotel! It was state of the art, very modern and green. It was the best hotel we have stayed in during our most recent travels. The staff were very personable and accommodating. We absolutely loved it and highly recommend it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 2 nights in Dec 2024

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The Hotel Britomart is a very nice place to stay. Excellent location. Staff is friendly, attentive and helpful. The fish restaurant, Kingi, is outstanding (we ate there every night, despite there being excellent restaurants in town). The modern design is elegant, especially in the old building that includes the restaurant, bar, and reception, but also in the rooms, which are extremely attractive, clean and comfortable. The reason for four stars instead of five is that the Hotel Britomart, like so many hotels, has insufficient drawers and cupboards in which to put your belongings. So we ended up living out of our suitcases, which was inconvenient. In addition, the room temperature, shades, and lights are operated electronically, as well as, in some cases, individual light switches. The two systems compete making it difficult to get the lighting right in the bathroom or to control the lights from the bedside. Despite these shortcomings, we’d stay there again in a heartbeat.
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erica, Palo Alto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location very nice hotel. Great location on the britomart. Very good food. Plan for a wait at busy breakfast times. Was there at Christmas so the staff was harried. But friendly and earnest.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Jan 2025

10/10 Excellent

Johnathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service and wonderful restaurant. Excellent location, highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

brad

Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the room being a bit small, everything was excellent!
Stayed 3 nights in Jan 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Stayed 1 night in Jan 2025

6/10 Okay

Gordon

Travelled with family
Liked: Cleanliness
Post industrial design hotel. Very clean and inviting. But the rooms are small. It's difficult to navigate with baggage and limited storage. No desk and limited outlets to work with laptop. Expensive though comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Great room service controls
Stayed 1 night in Dec 2024