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Holiday Inn Express Augusta Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Augusta Downtown by IHG

Free daily buffet breakfast
Exterior
Exterior
Suite, 1 King Bed
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
444 Broad St, Augusta, GA, 30901
  • Place, Augusta Riverwalk
    ‪5 min walk‬
  • Place, Bell Auditorium
    ‪12 min walk‬
  • Place, Augusta Convention Center
    ‪17 min walk‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪14 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(42 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Holiday Inn Express Augusta Downtown by IHG

Hotel in Augusta with free breakfast and area shuttle service
An outdoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Augusta Downtown by IHG offers 117 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Augusta Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Augusta Museum of History. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and mini golf
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Augusta Museum of History and 4 minutes by foot from Marion Hatcher Center
  • Free local-area shuttle service
Holiday Inn Express Augusta Downtown by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Augusta Downtown by IHG. Self parking is free.

This Augusta hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Augusta Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Holiday Inn Express Augusta Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Coretta

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ebony and Osha at the front desk are amazing, greetings with a sincere smile, friendly, professional and has exceptional hospitality. My stay along with my families was awesome. Also Haraoce during the hours of serving breakfast has a wonderful personality, full of joy and good laughter… He made our stay one to remember, all the food fresh and hot. Great sense of urgency. All the staff here deserve a raise increase because they go over and beyond to get the job done…. And a Job Well DONE at that!!!! I will recommend all my family and friends visiting to stay here, from my experience. Thank you to all the staff for all your hard work and efforts in making our stay comfortable and welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and kuddos to a great front desk team!

The room was clean and the AC was amazing. Especially just because the weather was in high 90's. Front desk team is very courteous and professional. Check in was easy. I also liked that the parking is behind a gate for added security. There is a club on the other side of the street but you couldn't hear it any of it from the room. Bed were very comfortable. I definitely recommend this hotel if you are there for a weekend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Amenities
Very clean and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice place to stay and would recommend to others
Stayed 2 nights in Jul 2025

8/10 Good

Preston

Stayed 2 nights in Apr 2025

8/10 Good

Emma, McDonough

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Garey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Shante

The price was less than what was
Stayed 6 nights in Jun 2025

10/10 Excellent

Jean-Pierre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at this hotel before, and I love it each time. I love the continental breakfast and my kids love the pool. I would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Stayed 1 night in Jun 2025

6/10 Okay

Lekia

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good place
Stayed 1 night in Jun 2025

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness
It was great stay only one hiccup and one empolyee said the pool was closed when it wasnt
Stayed 3 nights in Jun 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
To Whom it may concern; I booked a walk in Shower and didn't received it.May husband us disabled.But survived two night weekend. Mattress was to High.Thank you Mrs M.McCullough.
Stayed 2 nights in May 2025

8/10 Good

Chuck, Baltimore

Liked: Cleanliness, property conditions & facilities
I recently spent six nights at the Holiday Inn Express Augusta Downtown and would like to share both my positive experiences and one concern during my stay. First and foremost, I want to extend my heartfelt thanks to Asha Kelly, who was the first person I encountered upon arrival. She went above and beyond to make me feel welcome and supported during a time when I needed some extra assistance. Her kindness, professionalism, and genuine care made a lasting impression on me, and I will never forget her exceptional service. I also want to commend the transportation staff member (whose name I unfortunately didn’t catch) who was always friendly, helpful, and very knowledgeable. His attitude made getting around easier and more enjoyable. My only issue during the stay involved a housekeeping interaction between June 5th and 6th. I had requested a replacement for a malfunctioning shower soap dispenser. The replacement was eventually delivered, but rather than being installed with the other two existing dispensers, it was simply placed on the shower shelf. I tried to communicate (by handing the bottle to the staff member) that I would like it mounted properly like the others, but unfortunately, that request didn’t seem to be understood or acted upon. The staff member chose not to speak to me at all and only motioned what her intentions were. In fact, she placed the bottle right back where she had put it originally and walked out of the room without further communication. Chuckie Ar
Stayed 6 nights in Jun 2025

4/10 Poor

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fine hotel, clean and good shower. Super thin walls though…had constant noise going on throughout the hotel through the night and didn’t get any sleep. Also awoke to what sounded like someone KICKING A BARREL DRUM OR WATER HEATER DOWN THE HALLWAY. It was so loud that’s the only way I could describe it, which in theory wouldn’t make sense. I’ve never been so startled in my life at a hotel…AND THEN TO HAVE IT HAPPEN TWICE?! Also, the air conditioning unit in the room was incredibly loud if you turned the room down past 73…IN JUNE. I awoke in a nice pool of sweat to the thunderous booms and was about ready to just call it a night and drive two hours back to Atlanta. The staff overall was very nice however and I enjoyed my stay in the city. The hotel…well, another story.
Stayed 1 night in Jun 2025

10/10 Excellent

Sonja

Stayed 1 night in Jun 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Very short stay. Seemed nice.
Stayed 1 night in May 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
It was clean
Stayed 1 night in Jun 2025

6/10 Okay

Yiming, Belmont

Liked: Cleanliness, amenities
The facility is nice and clean, the staffs are helpful. However, Augusta downtown feels quite deserted in a normal day, even though it’s where all these recommended tourist attractions are, like Riverwalk and the Morris Museum of Art, etc. The biggest complaints I have is the breakfast — the milk they put out (in the refrigerator) had past expiration by one day. The one I opened had visible signs of turning bad. I threw it away, and just had some bacon, sausage and scrambled eggs, and I still ended up having stomach problems and had a couple of runs for the restroom an hour later.
Stayed 1 night in Jun 2025

8/10 Good

Christopher, Dallas

The bbbbbbhhhgg
Stayed 5 nights in May 2025

10/10 Excellent

Eric, Mountain Top

Stayed 2 nights in May 2025

8/10 Good

Debra

Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 1 night in May 2025