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Hôtel des Carmes

3.0 star property

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Photo gallery for Hôtel des Carmes

Indoor pool
Premium bedding, desk, blackout curtains, soundproofing
Lunch and dinner served
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
20, rue des Carmes, Aurillac, 15000
  • Place, Place du Square
    ‪2 min walk‬
  • Place, Centre de Congrès d'Aurillac
    ‪5 min walk‬
  • Place, Cantal Auvergne Stadium
    ‪20 min walk‬
  • Airport, Aurillac (AUR-Tronquieres)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, desk, blackout curtains, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Premium bedding, desk, blackout curtains, soundproofing

Standard Double Room Single Use

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

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About this property

Hôtel des Carmes

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services.
Hôtel des Carmes offers 23 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Aurillac hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
During your stay at Hôtel des Carmes, you're just a quick walk from Jardin des Carmes. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a meeting room, and a terrace
  • Steps from Jardin des Carmes and Place du Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, a terrace, and an arcade/game room are also featured at Hôtel des Carmes. Parking is available for a fee.

This 3-star Aurillac hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Onsite venue - This brasserie serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Secured self parking fee: EUR 7 per day
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Hôtel Carmes Aurillac
Citotel Hôtel Carmes
Citotel Carmes Aurillac
Citotel Carmes
Hôtel des Carmes Hotel
Citotel Hôtel des Carmes
Hôtel des Carmes Aurillac
Hôtel des Carmes Hotel Aurillac

Hôtel des Carmes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 197 reviews
Rating 8 - Good. 50 out of 197 reviews
Rating 6 - Okay. 20 out of 197 reviews
Rating 4 - Poor. 7 out of 197 reviews
Rating 2 - Terrible. 1 out of 197 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly and helpful welcome to the Hotel and soon booked into our room and explained where to park our vehicle once we had unloaded. The hotel has a very traditional feel downstairs, charming. The corridors and the rooms themselves were decorated in a very dark scheme, which even with the lights on was a little difficult to always see well. The room was large and comfortable although the bathroom was clean it was a little dated in design. The hotel restaurant was excellent with a lovely evening meal. Not the cheapest in town, but excellent quality and again, very friendly staff.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Elisabeth

Liked: Staff & service, property conditions & facilities
Petit dej varié tout mignon, piscine nickel, chambre super, hotel au top
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities
Sandrine est incroyablement gentil personnel sympathique
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities
Propre
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities
Très bon séjour
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicolas

Liked: Staff & service, amenities
Parfait
Stayed 1 night in Dec 2025
Verified

4/10 Poor

SEBASTIEN

Liked: Cleanliness
Disliked: Staff & service
Pas d'information avant notre arrivée sur le fait que le restaurant était fermé, Hotel bien placé, salle de bain ancienne, joins noircis et pas de Shampoing douche (bte vide) on nous a expliqué de faire avec le savon pour les mains. Literie moyenne et chambre propre. Au RDC sans voilage aux fenêtres, on est donc resté dans le noir le matin pour se préparer. Globalement déçu. Nous n'avons pas pris le petit dejeuner du coup.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Elise

Liked: Cleanliness, property conditions & facilities, room comfort

Bien

Hotel agréable. Petite piscine. Petit déjeuner copieux. Je regrette que l'on m'ait facturé des frais pour un lit supplémentaire alors que j'avais déjà payé les chambres sur hotels pour 5 personnes.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé , bon restaurant chambre confortable mais la salle de bain mériterait un rafraîchissement notamment les joints
Stayed 2 nights in Aug 2025
Verified

8/10 Good

MARCENAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une étape agréable au centre d'Aurillac

Charmant hôtel malgré des chambres plutot petites. Personnel très agréable et petit dejeuner excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent hôtel, nous le recommandons chaudement pour la gentillesse de nos hôtes et le confort de la chambre. Le restaurant est également fortement recommandé!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel disponible, à l'écoute et réactif. Cadre sortant de l'ordinaire : Hôtel et restaurant organisés autour d'une ancienne ruelle privatisée. Chambres agréables et propres. Petit déjeuner copieux avec beaucoup de "fait maison"
Stayed 1 night in Apr 2025
Verified

8/10 Good

Nawel

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre convenable. J’ai particulièrement apprécié la cuisine de l’hôtel : j’y reviendrai pour ce motif !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On adore

On adore venir dans cet hôtel ! Son côté atypique, son restaurant et l’accueil sont tout simplement parfaits ! Merci
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme et confort

Un très agréable endroit. On s'y sent très bien. Accueil chaleureux et compétent. Le restaurant est également de très bonne qualité. Nous avons adoré nos parties de babyfoot, c est une très bonne idée de garder ce genre d activité conviviale et ludique.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons été très bien accueilli, chambre pour trois personnes spacieuse..piscine agréable, petit déjeuner agréable
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities

Pas moderne

Déçue de l’état général de la chambre pas moderne je la trouve vieillotte , aucune prise usb impossible de charger mon téléphone si on a pas le chargeur secteur … porte de douche/ baignoire cassé carrelage abîmé dans la salle de bain Mauvaise disposition de la télé
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel dans le centre d'Aurillac très charmant avec un personnel attentif. Le restaurant de l’hôtel est délicieux Rien a dire sur les prestations de qualités de cet établissement Excellent rapport qualité/prix
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jeanlin

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel bien placé

Bon séjour dans cet hotel de centre ville bien placé. Mention spéciale pour le petit déjeuner 😉 Je recommande.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

YVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très satisfait

très satisfait de cet hôtel, tout à fait dans notre style,la classe,du personnel aux petits soins, tous !je recommande et si nous retournons à Aurillac,pas d' hésitation c est à l' hôtel des Carmes que nous séjournerons.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

jean-marc

Liked: Cleanliness, property conditions & facilities, room comfort

Une jolie halte, quelques ajustements nécessaires

Séjour d’une nuit dans les chaleurs d’été. Il faut souligner l’extraordinaire gentillesse et compétence de l’accueil ! C’est un vrai plus! Amabilité et courtoisie. La chambre, comme beaucoup, donne sur la terrasse du restaurant donc peut être bruyante et, sans climatisation (quel dommage !), impossible de fermer les fenêtres sans étouffer. C’est dommage. Il manque un distributeur de savon pour les mains dans la salle de bain/toilettes. C’est un minimum pour l’hygiène. Le gel douche ne peut pas servir à une double fonction ! Sinon chambre propre, confortable et spacieuse. La restauration est excellente, c’est un point très très positif mais un des serveurs est absolument exécrable et son attitude impolie gâche tout. Dommage. Au final, une expérience en demi-teinte.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

VENTURINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Chambre confortable et très propre
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
On a tout aimé
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très sympa, très bon accueil. Dîner très bon et bonne ambiance. Chambre confortable
Stayed 1 night in May 2024