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Aiden Austin City Hotel

4.0 star property
VIP Access

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Photo gallery for Aiden Austin City Hotel

Outdoor pool
Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)
Reception
1 bedroom, premium bedding, in-room safe, desk
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
2200 S I H 35, Austin, TX, 78704
  • South Congress Avenue
    ‪17 min walk‬
  • Lady Bird Lake
    ‪1 min drive‬
  • University of Texas at Austin
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

9.0 out of 10
Wonderful
(28 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1817)
The price is €116
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Hyatt House Austin/Downtown

About this property

Aiden Austin City Hotel

Hotel with free breakfast, near Lady Bird Lake
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Aiden Austin City Hotel. During your stay, you'll be within walking distance of Lady Bird Lake. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests love the breakfast and bar
  • Just a 4-minute drive from Lady Bird Lake and 5 minutes from Governor's Mansion
  • Pets welcome for a fee
Aiden Austin City Hotel offers its guests a children's pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (7,200 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1093 out of 1576 reviews
Rating 8 - Good. 301 out of 1576 reviews
Rating 6 - Okay. 111 out of 1576 reviews
Rating 4 - Poor. 36 out of 1576 reviews
Rating 2 - Terrible. 35 out of 1576 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Damon

Staff was friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

SAJAN, CINCINNATI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite. Very courteous. Very helpful and prompt service. Restaurant is convenient and cheerful.
Stayed 4 nights in Mar 2025

6/10 Okay

Ashley

Stayed 3 nights in Mar 2025

8/10 Good

Trang

Liked: Cleanliness, property conditions & facilities
The hallway was tới dark. Bed’s comfortable but the bathroom floor was dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ajay

Stayed 2 nights in Nov 2024

8/10 Good

Caitlynn

Stayed 2 nights in Mar 2025

10/10 Excellent

Krista

Stayed 1 night in Nov 2024

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

solo trip :)

staff is always super kind, clean rooms, felt safe staying by myself.
Stayed 1 night in Dec 2024

10/10 Excellent

susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, near the concert venue. Restarant changed, so breakfast was average versus the reviews that it was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Friendly staff that helped with lost item. Thank you!
Stayed 1 night in Feb 2025

8/10 Good

Lillian

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

William James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights for a business conference in Austin. Clean room, easy access from the highway, quiet hotel. Beautiful pool area. The area around the hotel (SoCo) is great for bars, restaurants and bakeries. Really nice place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel with a great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Rose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay! Very convenient to the South Congress Area. Sushi restaurant was amazing and rooms were cool and clean.
Stayed 2 nights in Feb 2025

6/10 Okay

Josh

Business traveller
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This such a fun hotel! Staff was great! The sushi restaurant attached was amazing with great staff as well. Room was clean and spacious. King size bed was very comfortable. We will stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheng-Hsiu, Santa Clara

Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Good location and nice property. Good quality/price
Stayed 2 nights in Jan 2025

10/10 Excellent

Ej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great hotel, great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel decor was fun and quirky. The pool and hot tub looked nice. It's too bad we didn't bring our swimsuits. Staff was very friendly and helpful. We only had 2 small issues: couldn't get ice on the 3rd floor and the coffee with the breakfast buffet was awful. But we would definitely come back in the future!
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great little hotel. All you need when visiting Austin.
Stayed 3 nights in Feb 2025