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citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Exterior
Outdoor pool
Interior
Gym
Daily buffet breakfast (USD 21.00 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Austin Convention Center
    ‪13 min walk‬
  • Place, University of Texas at Austin
    ‪18 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

View all photos for Room

Room

Room

8.6 out of 10
Excellent
(200 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Austin Downtown

Hotel with bars, steps from Sixth Street
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
CitizenM Austin Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Sixth Street. You'll find features like free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the central location and the clean accommodations
  • Steps from Sixth Street and 8 minutes by foot from Moody Theater
CitizenM Austin Downtown offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business center and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

Reviews

citizenM Austin Downtown Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1521 out of 2164 reviews
Rating 8 - Good. 322 out of 2164 reviews
Rating 6 - Okay. 150 out of 2164 reviews
Rating 4 - Poor. 82 out of 2164 reviews
Rating 2 - Terrible. 89 out of 2164 reviews

Reviews

10/10 Excellent

Christopher

Stayed 3 nights in Jul 2025

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a cool vibe. That said, the place is a bit over the top for me. Parking is a pain.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Benjamin

Cheap and clean.
Stayed 2 nights in Jul 2025

2/10 Terrible

Riley

Stayed 2 nights in Jul 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value. Creative!!
Stayed 2 nights in Jul 2025

10/10 Excellent

greg, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff. Will be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lourdes

Stayed 2 nights in Jun 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by front staff, it was a great location very walkable to restaurants and bars, and the pool was great!
Stayed 2 nights in Jul 2025

8/10 Good

Gino Thomas

Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alberto, Cypress

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good afternoon installation
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating hotel would stay again
Stayed 1 night in Jul 2025

6/10 Okay

Bryan

Stayed 1 night in Jul 2025

6/10 Okay

Moises

Stayed 1 night in Jul 2025

10/10 Excellent

Leesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works here is so welcoming and helpful- genuinely kind and interested in making sure your stay is the best it can be.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Alexa

Stayed 3 nights in Jul 2025

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Breakfast harassment

I would like to express my profound dissatisfaction with an incident that occurred during breakfast during the last day of my stay. Despite providing my room number and name to the waiter upon arrival, I was subsequently approached at my table and subjected to an unwarranted lecture on the proper check-in procedure. The waiter's tone and line of questioning were accusatory and highly unprofessional. He specifically asked, "Do you always come here and just eat?" implying that I had attempted to dine without proper authorization. I promptly reiterated that I always provide my room number and name, as is standard practice. Given Citizen M's emphasis on technology, I strongly recommend implementing a more efficient and less confrontational system for breakfast verification. Utilizing technology to confirm guest eligibility would not only streamline the process but also prevent future instances of guest harassment.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025