Comfort Suites - South Austin

2.5 star property

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Photo gallery for Comfort Suites - South Austin

Desk, free cots/infant beds, free WiFi, bed sheets
Meeting facility
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

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5001 S IH 35 , Austin, TX, 78744
  • Place, South Congress Avenue
    ‪2 min drive‬
  • Place, Austin Convention Center
    ‪6 min drive‬
  • Place, Sixth Street
    ‪9 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪9 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(57 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites - South Austin

Hotel with free breakfast, near South Congress Avenue
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite.
Comfort Suites - South Austin offers 80 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds and desks. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites - South Austin. During your stay, you'll be within walking distance of Austin Department of Veterans Affairs. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from South Congress Avenue and 7 minutes from Sixth Street
  • Pets welcome for a fee (restrictions apply)
Comfort Suites - South Austin offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Comfort Suites - South Austin also features laundry facilities and an elevator. Free self parking is available.

This Austin hotel is smoke free.

Guests are served free local cuisine breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 07 and close October 01.
  • Pool access available from 10:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites South Austin Hotel
Comfort Suites South Austin
Comfort Suites Austin Austin
Comfort Suites - South Austin Hotel
Comfort Suites - South Austin Austin
Comfort Suites - South Austin Hotel Austin

Comfort Suites - South Austin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Haoyi

Stayed 5 nights in Jul 2025

10/10 Excellent

Allison

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I enjoyed our stay !
Stayed 2 nights in Aug 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Jul 2025

10/10 Excellent

Haoyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Pedro

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

KimThuy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
I reserved this hotel due to great ratings. However, No greetings from staff, especially the manager. When we approached her, she did not budge to say hi. The first room we had, one of the pillows has pink stain. The sheet was ripped…WTH! So they transferred us to another room. That room, not sure if it’s worse than the 1st one because the curtains have stains of mold-like and not only that the side of the bed has a huge stain, mold- like as well. I took some pics. The furniture, the coach in the room needs to be replaced AND the bed also….gross! I was afraid to look even further about the bed. The furniture, we dare not to sit on it. And the common area of the hotel, the chairs ALL need to be replaced! The cushions of all of the dining area were pealed. It’s disgusting. Ok I cannot go on anymore. Yes, we stayed for 4 nights. The outside is very deceiving. I will NOT stay at this hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Average Mid-Tier Hotel

Nothing particular good or bad stood out, this offered most of what you'd expect from a mid-tier hotel. The rooms and grounds were clean overall and the breakfast had a good variety of hot and cold foods (including Texas-shaped waffles). Two downsides were no microwave in the room and the room was never cleaned/towels exchanged during my stay (3 nights), but neither of those were a huge deal, and I'm sure if I asked for new towels I could have gotten some (but it was just me staying so I didn't need more).
Stayed 3 nights in Jul 2025

6/10 Okay

Cary

Needs a facelift

The furniture in the lobby and the room in general were worn down. Service was limited but friendly. Needs a facelift.
Stayed 2 nights in Jul 2025

8/10 Good

Karin, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fairly newly renovated. Breakfast was just OK
Stayed 1 night in Jul 2025

8/10 Good

Llewellyn

Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

David

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Didnt like see long hairs on bed, water pressure was abysmal... You could just tell this place hasnt been updated/maintained by the furniture and bathroom seams.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emircan

Stayed 1 night in Jul 2025

10/10 Excellent

Naveen

Stayed 2 nights in Jul 2025

6/10 Okay

Tiffany

Travelled with family

Did not meet expectations for a comfort inn

I was very disappointed with my stay. First, I had to pay a $25 fee just to check in three hours early, even though the hotel was nearly empty and our room was already ready. Second, the hallways had no air conditioning and were unbearably hot, which caused condensation that puddled into our room. The carpet and bedspread felt damp whenever the air conditioner was off for a while, and the whole room felt uncomfortably moist once it warmed up. When I informed the hotel staff, they seemed confused about the room conditions, though they did admit maintenance was working on the hallway AC. It did get slightly cooler as our stay continued. Third, for $95 per night, the room did not meet expectations. The pillows were old, flat, and in desperate need of replacement. The tub and bathroom borders were rusty, which was unappealing. Lastly, the curtains were a major issue—there were only sheer curtains covering the window, and while there were blackout curtains, they were fixed on the sides purely for decoration and couldn’t be closed to block the sunlight. I did not try the breakfast, so I can’t comment on that. Overall, based on these experiences, I will not be returning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Awad J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

lianne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good service
Stayed 2 nights in Jun 2025

2/10 Terrible

Ryan

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To begin our stay we received the keys to what we thought was suppose to be our room but walked into a room that was already occupied and had another families belongings scattered. Thankfully, no one was in the room so we closed the door and went back down to the front desk to get a room that was clean and ready for us. The man working the front desk never said sorry for the mistake but rather passed blame on another employee for not making sure the rooms were correct. Over the course of our 4 night stay we never received housekeeping and we did not have the “Do not Disturb” sign up because the room did not have one available to use. Since we never had the room turned over for us, on the third night we went down to the front desk and asked for clean towels and after about a 10 minute search we were handed pool towels, which seemed to be half the size of shower towels; we let it be and used those for the night. The positives of the hotel were its easy access to the freeways to get around town and the A/C might have been the best I’ve ever seen because the room was always comfortable even in the middle of June in Austin.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay in good location
Stayed 1 night in Jun 2025