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Extended Stay America Austin Metro

2.5 star property

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Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
East US Hwy 290, Austin, TX, 78723
  • University of Texas at Austin
    ‪6 min drive‬
  • Darrell K. Royal - Texas Memorial Stadium
    ‪6 min drive‬
  • Moody Center
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Austin Metro

Hotel in Austin with free parking
This smoke-free hotel features conference space, laundry facilities, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Austin Metro offers 84 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

During your stay at Extended Stay America Austin Metro, you'll be within walking distance of Austin Community College Highland. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, conference space, and laundry facilities
  • 6 minutes by car from University of Texas at Austin and 7 minutes from Sixth Street
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Austin Metro, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Free self parking is available.

This Austin hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 250 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro Hotel
Extended Stay America Austin Metro Austin
Extended Stay America Suites Austin Metro
Extended Stay America Austin Metro Hotel Austin
Extended Stay America Select Suites Greensboro Wendover Ave

Extended Stay America Austin Metro Reviews

Reviews

5.8
Rating 10 - Excellent. 161 out of 834 reviews
Rating 8 - Good. 167 out of 834 reviews
Rating 6 - Okay. 143 out of 834 reviews
Rating 4 - Poor. 150 out of 834 reviews
Rating 2 - Terrible. 213 out of 834 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 will come back!
Stayed 1 night in May 2025

2/10 Terrible

ELigha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place was just nasty! Roaches all on the wall and floor
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Weihui

Disliked: Cleanliness, property conditions & facilities
Whole building smells bad , carpet is sticky and no trash cans available in room
Stayed 1 night in May 2025

4/10 Poor

omar

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in May 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We changed rooms twice. In the first room the bathroom sink was stopped up with gross debris in the sink. The second room was filthy and smelled like cigarette smoke. The third room still had garbage in the trash can from the last occupants. People at the front desk did change the room but were not nice.
Stayed 2 nights in May 2025

4/10 Poor

Constance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

roaches, sticky floors and frivolous fees

If roaches, sticky floors and frivolous fees for amenities that would otherwise be standard (like fresh linens) are your thing, well, this place would be a match for you. Not to mention the cracked sink and barely functional shower...but those are things adventurous travelers can discover for themselves.
Stayed 14 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Raul O., Laredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly atmosphere at this quiet and cozy place!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

christine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Alexandria

Travelled with family
Liked: Cleanliness, room comfort

Bad experience

No dishes or cookware rven though it had a kitchen. No coffee pot. Gront drsk is closed from 10p-10a so no one to help you when you have an isdue like our toilet getting clogged 3 hours after arriving. Very ghetto hotel smelled like weed all in the building. Will never stay again !
Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk like weed and cigarettes. Beds appeared clean. But did not smell clean. Very dated and worn out shower faucet did not work correctly at all.
Stayed 1 night in Mar 2025

4/10 Poor

Alberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Dirk

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are out dated. They are clean but the kitchen needs to be updated!
Stayed 3 nights in Oct 2024

2/10 Terrible

Erin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely awful. Our room had bugs in it, it wasn’t clean, the door to the room kept getting stuck so you had to body slam it to get it open, the AC was coming off the wall the lights barely worked the room smelled like smoke and we had a lizard in our room. When we went up to the front desk to get someone to help at least catch the lizard no one was there after 10pm and no one answered the phone when though we were assured that someone would answer after 10. We were forced to stay the night even though we really didn’t want to and when we went to talk to the property manager the next morning so we could cancel our reservation she laughed at us. I will NEVER stay with Extended Stay Austin Metro ever again
Stayed 5 nights in Jul 2024