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Extended Stay America Suites - Austin - Northwest - Research Park

2.5 star property

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Photo gallery for Extended Stay America Suites - Austin - Northwest - Research Park

Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Private kitchen

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
12424 Research Blvd, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Place, Apple Inc.
    ‪3 min drive‬
  • Place, Q2 Stadium
    ‪8 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Studio, 2 Double Beds, Non Smoking
Extended Stay America Suites Austin Northwest/Arboretum
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.3 out of 5, 986 reviews
The price is €72
includes taxes & fees
20 Nov - 21 Nov
Extended Stay America Suites Austin Northwest/Arboretum

About this property

Extended Stay America Suites - Austin - Northwest - Research Park

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Extended Stay America Suites - Austin - Northwest - Research Park offers 120 accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites - Austin - Northwest - Research Park. During your stay, you'll be close to Apple Inc.. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a gym
  • 15 minutes by car from University of Texas at Austin and 9 minutes from Lake Austin
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Extended Stay America Suites - Austin - Northwest - Research Park. Free self parking is available.

This Austin hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Austin Northwest Research Park
Extended Stay America Hotel Austin Northwest Research Park
Extended Stay America Austin Northwest Research Park Hotel
Extended Stay America Austin Northwest Research Park
Hotel Extended Stay America Austin - Northwest - Research Park
Extended Stay America Austin - Northwest - Research Park Austin
Extended Stay America Hotel
Extended Stay America
Extended Stay America Austin Northwest Research Park
Extended Stay America Suites Austin Northwest Research Park

Extended Stay America Suites - Austin - Northwest - Research Park Reviews

Reviews

5.2
Rating 10 - Excellent. 152 out of 1002 reviews
Rating 8 - Good. 142 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 195 out of 1002 reviews
Rating 2 - Terrible. 365 out of 1002 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

cordarrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Korniji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and management team Monica
Stayed 2 nights in Jul 2025

10/10 Excellent

Korniji

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey the staff was great the manager Monica was wonderful she handled the situation that we had great communication
Stayed 7 nights in Jul 2025

10/10 Excellent

Korniji

Stayed 7 nights in Jul 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Joshua

Stayed 7 nights in Jul 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly customer service
Stayed 4 nights in Jun 2025

4/10 Poor

Fritz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I mistakenly stumbled into this din of sin and regret thinking it was an "Extend Stay America" which I knew for being cheap and perhaps not in top shape, but at least neat and clean. Wrong. I asked at the front desk, and the clerk said "This is a Select Property". Generally, I have known "Select" to mean a bit better, not the lowest of the low. Better word choices would have been "Economy" or "Budget" to clearly let you know you've taken a downgrade. The couch was old, tattered, ripped, and very visibly gouged. The wood cabinet tops were heavily discolored by water stains and abuse, The countertops had cigarette burns. The bathroom sink was pitted and permanently stained multiple different colors. The shower was "motion activated" so you've got to bust a little dance move to keep it going. The bathroom door top hinge was a few days away from falling completely off, potentially injuring a guest. The key cards had been re-used so any times they only worked for about 6-8 hours before having to be re-programmed. And no, they weren't magnetically erased - I used the card to enter my room, set it on the counter, and went I went to leave, it would no longer open the door. I only tested it because my other key didn't work when entering previously. Oh, and the front desk is shuttered at 5pm. Call for help. Or better yet, stay somewhere else.
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, very friendly staff and comfort is awesome
Stayed 4 nights in Jun 2025

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
I love how friendly the staff jas been. Thay are all amazing. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff. management is awesome and very helpful
Stayed 4 nights in May 2025

8/10 Good

Nona, Arlington

Liked: Staff & service, property conditions & facilities
Pretty good area
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It so quiet area so we love it it peaceful:)
Stayed 2 nights in Apr 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked all day and was book but turned away.

Well it might of been good but they didnt let me in. So waiting on refund . Markisha said that she did the refund so waiting but if you are trying to get ahold of someone to check on it from Hotels.com for get it. Vitural assistance is a joke. So will wait a couple more days to see
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very peaceful in that area :) it good for us to be safe :)
Stayed 19 nights in Apr 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't end up staying here and also talked to Nikki in the morning that I am checking out early. The room had a very bad smell and also cockroaches running on the ground.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oscar

Stayed 3 nights in Apr 2025

2/10 Terrible

Jeanette

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the hotel at all
Stayed 2 nights in Apr 2025

10/10 Excellent

Oscar

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here often on a weekly basis and This is the best place i stay in
Stayed 3 nights in Mar 2025

10/10 Excellent

Toni-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wished they had a security at night
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Stayed 4 nights in Mar 2025