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4.0 out of 5

"Nothing particularly fancy but perfectly comfortable and convenient location " More

By a verified traveller on Sun 14 Oct 2018

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Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
€127* Per night/room 23 May - 24 May

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Hilton Garden Inn Austin Downtown/Convention Center's good location gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Rainey Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests speak favourably about the helpful staff and the area's walkability
  • Within a 15-minute walk of Austin Convention Center and Waterloo Park
  • Cats and dogs welcome for a fee

Hilton Garden Inn Austin Downtown/Convention Center ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Austin Downtown/Convention Center

Everyone (1)
4 out of 5
Nothing particularly fancy but perfectly comfortable and convenient location

Posted by , from London on 14 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by Tom Schurr, General Manager

Hello A! Thank you for submitting your feedback on your recent stay with us. We are happy to hear you had a great stay and that everything went smooth during your visit to Austin. We thank you for choosing us, and we hope to see you again in the near future! Best, Tom Schurr, General Manager

About the Hilton Garden Inn Austin Downtown/Convention Center

Location 500 N Interstate 35, Austin, TX 78701

Property Features

Hilton Garden Inn Austin Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. A 24-hour business centre and 3 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. Hilton Garden Inn Austin Downtown/Convention Center also features multilingual staff, coffee/tea in common area, and laundry facilities. For a fee, parking is available. This Austin hotel is smoke free.

  • 254 guestrooms or units
  • 18 levels
  • 4000 sq ft of conference space
  • 372 sq. m of conference space
  • Built in 1985
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.9 km / 1.8 mi)
  • Metro station: Downtown Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Austin Downtown/Convention Center offers 254 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Clothes dryer
  • HD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.

18th Over Austin – This restaurant only serves breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per person, per night
  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 13 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Austin Downtown/Convention Center
  • Hilton Garden Inn Downtown/Convention
  • Hilton Garden Inn Downtown/Convention Hotel
  • Hilton Garden Inn Downtown/Convention Hotel Austin Center
  • Hilton Garden Inn Austin Downtown/Convention Center Hotel
  • Hilton Garden Inn Downtown/Convention Center Hotel
  • Hilton Garden Inn Austin Downtown/Convention Center Hotel
  • Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
  • Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
  • Hotel Hilton Garden Inn Austin Downtown/Convention Center
  • Hilton Garden Inn Austin Downtown/Convention Center Austin
  • Hilton Garden Inn Downtown/Convention Center Hotel
  • Hilton Garden Inn Downtown/Convention Center
  • Hilton Convention Center
  • Hilton Garden Inn Austin Downtown Convention Center
  • Hilton Garden Inn Austin Downtown/Convention Center Hotel
  • Hilton Garden Inn Austin Downtown/Convention Center Austin
  • Hilton Garden Inn Austin Downtown/Convention Center Hotel Austin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.