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Holiday Inn Express & Suites Austin NW - Lakeline by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin NW - Lakeline by IHG

Free daily buffet breakfast
Room amenity
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10911 Pecan Park Blvd, Austin, TX, 78750
  • Place, JumpStreet
    ‪7 min walk‬
  • Place, Lakeline Mall
    ‪7 min walk‬
  • Place, Austin Aquarium
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Austin NW - Lakeline by IHG

An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Austin NW - Lakeline by IHG offers 65 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin NW - Lakeline by IHG. During your stay, you're just a quick walk from JumpStreet. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Lake Travis and 13 minutes from Lake Austin
Holiday Inn Express & Suites Austin NW - Lakeline by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 780 square feet (72 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Lakeline by IHG. Free self parking is available.

This Austin hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 780 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

620 183

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Holiday Inn Express & Suites Austin NW - Lakeline by IHG Hotel

Holiday Inn Express & Suites Austin NW - Lakeline by IHG Austin

Holiday Inn Express & Suites Austin NW - Lakeline by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 942 reviews
Rating 8 - Good. 226 out of 942 reviews
Rating 6 - Okay. 70 out of 942 reviews
Rating 4 - Poor. 37 out of 942 reviews
Rating 2 - Terrible. 42 out of 942 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Michelle

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I always book to Pay at Property and the card on file is Locked for security reasons due to previous fraudulent charges. Once I arrive at hotel, I pay the stay. This was my 2nd time at this hotel and had excellent service last time so decided to stay again. We arrived at hotel past midnight to be told my reservation was cancelled due to declined transaction and time limit was at 3pm. I NEVER received phone calls or emails advising of this. I even received an email at 8ish pm asking to rate my check in. I showed my call log to the personnel showing no missed calls. What I believe is that my room was given to someone else and I was left without a room. Unfornatently there were no more 2 queen bedrooms and I was not going to stay without a room because I had my two daughters with me and it was past midnight. I had to get a more expensive room ($100+ more) for a mistaken that was done on their part. I will not stay at this hotel again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great sray!clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2026

2/10 Terrible

Pete

Liked: Cleanliness, staff & service
I prepaid for a hotel room, but the Hotel said that I had not. When I checked my credit card, it was obvious that I had. For whatever reason I had to pay the most expensive hotel than the promised hotels.com charge. A bit of switch. It’s also at that there was no hot water!
Stayed 1 night in Jan 2026

10/10 Excellent

GUL AMAN

Stayed 2 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 1 night in Dec 2025

10/10 Excellent

Abdelmohsen, Rochester

Stayed 1 night in Dec 2025

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and very spacious. My only complaint was there was no extra blankets or towels.
Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was great. Our room for Friday was sold but we were accomodated nicely and put into a different room quickly. All in all it was a nice stay. Clean room. Very friendly staff!
Stayed 2 nights in Dec 2025

8/10 Good

Maher

Liked: Staff & service, property conditions & facilities, room comfort
Everything was nice, however, due to lack of windows and sun, the room was a humid and needed better ventilation and refreshers.
Stayed 1 night in Nov 2025

10/10 Excellent

Nick, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and friendly. She explained the holiday procedures so we had an accurate expectation of what cleaning staff would be doing over Thanksgiving.
Stayed 5 nights in Nov 2025

8/10 Good

Gaydrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
The room was great. Love how spacious it was. Staff at check in was wonderful. Great location for event we were going to attend the next day.
Stayed 1 night in Nov 2025

10/10 Excellent

Edgar

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Every perfect except for coacaroches in the bathroom curtains
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh Rooms clean And the staff was very polite and friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Fatima

Stayed 1 night in Nov 2025

10/10 Excellent

MD SHAHRIAR

Clean room
Stayed 1 night in Nov 2025

8/10 Good

REX

Liked: Cleanliness, staff & service, amenities
Room was very clean. The only thing I don't like is the Soft Water, but the high pressure in the shower half way makes up for the Soft Water. Everything else was Excellent!
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

4/10 Poor

Laurence, Lyndhurst

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room shower and sink didn't drain. Place is old and neat up. Needs a full remake. The front desk staff was nice. Only saving grace.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rob

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tgis place was clean, comfortable and had an excellent breakfast. I would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Arjun

Stayed 2 nights in Oct 2025

2/10 Terrible

Anita

Stayed 2 nights in Oct 2025

10/10 Excellent

Jerry

Stayed 1 night in Jul 2025

10/10 Excellent

Arjun

Stayed 1 night in Oct 2025