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Holiday Inn Express & Suites Austin NW - Lakeline by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin NW - Lakeline by IHG

Free daily buffet breakfast
Exterior
Suite, 2 Queen Beds | View from room
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
10911 Pecan Park Blvd, Austin, TX, 78750
  • Place, Lakeline Mall
    ‪8 min walk‬
  • Place, Austin Aquarium
    ‪3 min drive‬
  • Place, H-E-B Center
    ‪7 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 39 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Austin NW - Lakeline by IHG

Suburban hotel with free breakfast and a fitness center
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Austin NW - Lakeline by IHG offers 65 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin NW - Lakeline by IHG. During your stay, you're just a quick walk from Lakeline Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Tex-Mex cuisine while dining at Serranos
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Lake Travis and 8 minutes from H-E-B Center
Holiday Inn Express & Suites Austin NW - Lakeline by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 780 square feet (72 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Lakeline by IHG. Free self parking is available.

This Austin hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Serranos - This restaurant specializes in Tex-Mex cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fredas Seafood and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Texican Cafe - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kerbey Lane Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours.
Chillis - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Restaurants on site

  • Chillis
  • Fredas Seafood and Grill
  • Kerbey Lane Cafe
  • Serranos
  • Texican Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 780 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

620 183
Holiday Inn Express Hotel Austin Nw Hwy 620 183
Holiday Inn Express Hotel Hwy 620 183
Holiday Inn Express Hotel Hwy 620 183 Hotel
Holiday Inn Express Hotel Hwy 620 183 Hotel Austin Nw
Holiday Inn Express Suites Austin NW Lakeline
Holiday Inn Express Suites Austin NW Lakeline by IHG
Holiday Inn Express Hotel Suites Austin (Nw) Hwy 620 183
Holiday Inn Express Suites Austin NW Lakeline an IHG Hotel
Holiday Inn Express & Suites Austin NW - Lakeline by IHG Hotel
Holiday Inn Express & Suites Austin NW - Lakeline by IHG Austin

Holiday Inn Express & Suites Austin NW - Lakeline by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 878 reviews
Rating 8 - Good. 217 out of 878 reviews
Rating 6 - Okay. 64 out of 878 reviews
Rating 4 - Poor. 34 out of 878 reviews
Rating 2 - Terrible. 36 out of 878 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, amenities
A nice, popular breakfast spread—though no butter (?)—was a good extra in this comfy lodging. The bed was very comfortable and air conditioner worked well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nehemias

The best
Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. My only concern was hotel ran my card before arrival. When I called hotel mgr stated that's how she does it. When I selected to pay at hotel. Just caught me off guard when my card was ran before even arriving to facility
Stayed 2 nights in Aug 2025

10/10 Excellent

Zulma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast was great, service and very convenient to get to lake.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ngochuy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lydia

Liked: Staff & service, amenities, property conditions & facilities
Cash app takes a while to release the deposit so if you want to use that bank just be prepared but the staff and breakfast were amazing and the rooms were clean and comfy☺️
Stayed 2 nights in Jul 2025

2/10 Terrible

Cheryl

Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very jife
Stayed 1 night in Jul 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised

We are frequent travelers and this was our first time booking a Holiday Inn Express and Suites property. I was pleasantly surprised during our stay. Right off the bat, staff accommodated us with a room type change request. We did have a minor issue with a leaky toilet. Maintenance tried to repair but could not; therefore, we were immediately moved to another room. Breakfast was excellent and well stocked. All staff we interacted with went above and beyond to ensure customer satisfaction. The hotel is located in a very safe area. I will gladly return to this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

Gloria

Liked: Staff & service, property conditions & facilities
The check in process was quick. My only con was the TV functionality.
Stayed 1 night in Jul 2025

10/10 Excellent

Anuhya

Liked: Cleanliness, staff & service, property conditions & facilities
I felt good I liked stay
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Amenities
The staff was amazing! They all were so polite and helpful! Rooms were really clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Families

The staff were very welcoming and friendly. The room was clean and had comfortable beds. The breakfast had a vast selection of items, which definitely helps when traveling with picky eaters. My children most enjoyed the pool, asking if we could finish up with our other adventures to go back to the hotel and swim.
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Neiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family weekend trip

The front desk clerk was excellent! when we walked into the lobby it smelled and looked clean and fresh, everything was in order. I will stay at this hotel every visit to Austin!
our room was so comfortable and clean
love the big mirror!
fresh coffee and tea!
Stayed 1 night in Jul 2025

10/10 Excellent

Cornelia

Stayed 1 night in Jul 2025

10/10 Excellent

ASMA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is spacious, new and clan room. Pool and jets were inviting as well ! Breakfast was served hot and good choices , eggs, tatter toast, sausage and gravy, yoghurt , muffins and chocolate milk.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Comfy

The room we were in could have used a little repair work in the bathroom but overall it was in good shape. Mattress was SUPER comfortable and the room was clean and quiet. The property is conveniently located to lots of restaurants and shopping. Would certainly stay here again!
Stayed 2 nights in Jul 2025