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Staybridge Suites Austin NW by IHG

Property class: 3

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Photo gallery for Staybridge Suites Austin NW by IHG

Property amenity
Exterior
Exterior
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
13087 Research Blvd., Austin, TX, 78750
  • Place, Main Event Entertainment
    ‪10 min walk‬
  • Place, Austin Aquarium
    ‪1 min drive‬
  • Place, Lake Travis
    ‪13 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom

Suite, 2 Bedrooms, Kitchen

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Kitchen

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(40 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(19 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Staybridge Suites Austin NW by IHG

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Staybridge Suites Austin NW by IHG offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Staybridge Suites Austin NW by IHG. During your stay, you'll be within walking distance of Main Event Entertainment. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 5 minutes by car from Lakeline Mall and 9 minutes from Domain Northside
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Staybridge Suites Austin NW by IHG offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 840 square feet (76 square meters) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Staybridge Suites Austin NW by IHG. Self parking is free.

This 3-star Austin hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 840 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Lift (122 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW by IHG Hotel
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW by IHG Austin
Staybridge Suites Austin NW by IHG Hotel Austin

Staybridge Suites Austin NW by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 999 reviews
Rating 8 - Good. 232 out of 999 reviews
Rating 6 - Okay. 86 out of 999 reviews
Rating 4 - Poor. 52 out of 999 reviews
Rating 2 - Terrible. 49 out of 999 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness
All good
Stayed 1 night in Jan 2026

10/10 Excellent

maryangel

Stayed 1 night in Jan 2026

4/10 Poor

Duane

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Nice breakfast each morning with a happy hour M-W. I wasn't happy with the first room I had as it had personal items still in the draws. The second room I had to get a new key each day. When I tried early one morning no one was available at the desk.
Stayed 6 nights in Jan 2026

10/10 Excellent

Landri

Stayed 1 night in Jan 2026

6/10 Okay

Deborah, Lewisville

Stayed 2 nights in Dec 2025

6/10 Okay

Kaitlyn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room had a very weird smell and was not very clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Danyelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 8 nights here and they had great breakfast, clean rooms and common areas, friendly and helpful would recommend staying. Only compliant is that service did not come to the room daily during my stay had to call for fresh towels and toilette paper and tissue, but other than that really good stay.
Stayed 8 nights in Dec 2025

8/10 Good

Alex

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall we had a good stay but the breakfast was disappointing. It should be improved in my opinion. The bread products were very stale. The bagel was so hard that even the plastic knives they provided couldn’t cut it. There is no decaf coffee in the breakfast room. Instead of having dark and medium roast coffee, it would be great to have decaf coffee because not everyone can have caffeine. Some bananas they had the first morning were inedibly ripe. They seem to care more for the weekend breakfast than the weekdays, which l think is unfair. They have complimentary snacks and drinks only 3 days a week, which is unfair for guests coming other days. We stayed there 3 nights and never had any free drinks. The front desk lady who gave us our key cards was nice. The hotel is beautifully decorated. If the breakfast was better, l would have come back for sure. I must say there are good options at breakfast but the quality needs to be improved. They provide nice cheese for example, but it all looked so dry and unappetizing. It was clear that they reused the leftovers for days until they were finished.
Stayed 3 nights in Jan 2026

10/10 Excellent

Claudia

Stayed 7 nights in Dec 2025

4/10 Poor

Ina

Stayed 2 nights in Dec 2025

10/10 Excellent

Tekiyus

Stayed 1 night in Nov 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. The room was clean. The staff are polite and provided great service. I will recommend coming here for sure!
Stayed 3 nights in Dec 2025

8/10 Good

MAYPAHOU

Liked: Cleanliness, amenities, property conditions & facilities
The young man who checked me in and out had incredible customer service, especially with his busy he was on my check in date. He was helpful, personable, and professional.
Stayed 3 nights in Dec 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed to eat earlier to get to family event. seven thirty was too late for us. Parking ok...staff was nice. room was clean. No sugar for coffee in the room
Stayed 1 night in Dec 2025

8/10 Good

Sherry, Enid

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was ok the set up was not good if u wanted to look at Tv in bed. Cleaning could have been a bit better
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerry, Helotes

Stayed 4 nights in Nov 2025

10/10 Excellent

Ruperto

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

8/10 Good

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and service was immaculate.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ran

Stayed 3 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Here’s a polished and natural-sounding rewrite of your review: ⸻ The room had everything we needed for a short stay. We only stayed overnight, but it was comfortable and clean. The bed was fine, and the room came with plates, cups, a fridge, microwave, and even a dishwasher. They also provided both regular soap and dishwasher soap, which was a nice touch. The room was a good size, and the front desk staff were friendly. Breakfast was decent—your typical continental spread—but I really liked the juice and soda machine and the waffles. Overall, the price felt reasonable for what you get. I did take off one star because the place is definitely a bit run-down. The tub had some chipped paint, and the carpet has seen better days. If you’re looking for something modern, this isn’t it. But if you just need a clean, comfortable place to stay without breaking the bank, it’s a solid choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

8/10 Good

Nallely

Stayed 3 nights in Oct 2025