The staff was consistently very nice and helped with additional towels/questions that I had. I will say that the room was fairly run down. It was just me staying, so it wasn't that big of a deal, but new flooring, paint around the trim and possibly something to cover the fence/make a better view would go a long way. It is a budget hotel, rooms are small and there is no seating, just the bed, so just know that in advance.