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Hotel Puerta de la Santa

3.0 star property

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Photo gallery for Hotel Puerta de la Santa

Coffee shop
Exterior
Coffee shop
In-room safe, desk, soundproofing, free WiFi
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Empedrada 1, Ávila, Avila, 05002
  • Place, Convento de Santa Teresa
    ‪1 min walk‬
  • Place, Walls of Ávila
    ‪1 min walk‬
  • Place, Ávila Cathedral
    ‪8 min walk‬

Room options

View all photos for Double Room

In-room safe, desk, soundproofing, free WiFi

Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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The price is €65
includes taxes & fees
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About this property

Hotel Puerta de la Santa

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Hotel Puerta de la Santa offers 12 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ávila hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Hotel Puerta de la Santa. During your stay, you'll be connected to the convention center, and just a quick walk from Walls of Ávila. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Walls of Ávila and Convento de Santa Teresa
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Puerta de la Santa.

This 3-star Ávila hotel is smoke free.

Hotel Puerta de la Santa has a restaurant serving breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:30 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puerta Santa
Hotel Puerta Santa Avila
Puerta Santa Avila
Hotel Puerta de la Santa Hotel
Hotel Puerta de la Santa Ávila
Hotel Puerta de la Santa Hotel Ávila

Hotel Puerta de la Santa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 112 reviews
Rating 8 - Good. 40 out of 112 reviews
Rating 6 - Okay. 11 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

FANG-ERH

perfect location.
Stayed 1 night in Oct 2023
Verified

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Ideal location right beside the city walls. All of the major sights within walking distance. Very clean hotel and rooms, lovely staff
Stayed 1 night in May 2024
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with easy street parking

Very helpful friendly staff. Room and bathroom very clean. Very quiet location right by the medieval wall with pleasant walk to the town square.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and like new.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Jouke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel near the wall of the city. Short walk in town. Room small, basic and clean. Enough for one night stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in May 2025
Verified

8/10 Good

Javier Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy centrico, al lado de la muralla
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Betânia

Liked: Cleanliness, staff & service, amenities
Equipe muito atenciosa, localização perfeita, limpeza ok também.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy perfecto
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Juan Salvador

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 1 night in Dec 2025
Verified

8/10 Good

Juceanita M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Oscar A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente recibimiento, muy pendiente de nuestro ingreso, atención 10 de 10, el hotel muy aseado y confortable, cerca de todo fácil de llegar. Recomendado…
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização, tudo à pé...

Ótima localização, colado com a muralha. Staff muito boa, muito atenciosa. O café é prático, sem muitas opções, mas o demais, compensa!!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

GILBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto 👌💯
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Hotel cercano al casco antiguo , personal amable , instalaciones muy limpias , calidad precio bien
Stayed 1 night in Oct 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Buen hotel cerca de la muralla

Hotel sencillo enfrente de la muralla. La habitación era cómoda. No cuenta con ascensor, pero si tu habitación es en primera planta, puedes entrar por la cafetería del hotel y evitar las escaleras. La atención del personal es muy buena, aunque no tiene recepción 24 hs. Igualmente, puedes comunicarte con ellos en caso de que pierdas la llave de acceso. La relación precio/calidad es buena. Volvería.
Dormitorio
Vista desde el hotel
Vista desde la habitación
Baño
Stayed 1 night in Jun 2024
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr ruhig gelegenes leines Hotel an der historischen Stadtmauer. Mehrere Restaurants in der Nähe zu Fuß erreichbar.
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável e bem localuzado

Boa localização, a apenas algumas dezenas de metros da muralha. Os quartos são pequenos, mas o suficiente para um casal. Sentimos a falta de um frigobar. Os preços da cafeteria são justos, considerando que é um local turístico. Achamos o colchão da cama pequeno.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would use again

Great hotel for visiting Avila. Very close to the main square. There is also plenty of free parking spots beside the hotel.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situación, muy cercano al centro y con facilidad para aparcar.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

AURY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que está al lado de la muralla y tiene muy buena ubicación
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Armengol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El Avila que jo queria

un sitio tranquilo y relajante, la proximidad a la muralla es estupenda y el personal , muy amable y atento a cualquier necesidad
Stayed 4 nights in May 2019
Verified

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities

Bien situé

La principale qualité de l'hôtel est sa situation au ras des rempart et très proche de la vieille ville, cependant nous avons pu garer facilement, Par contre les chambres sont petites et pour les nombres au rez de chaussée sur une rue. Mais l'hôtel n'est pas très charmant, mais il est bon marché (environ 40 euros)
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die gute Lage direkt außerhalb der Stadtmauer von Ávila hat den Besuch in der Stadt sehr erleichtert. Für drei Übernachtungen war das Zimmer sehr gut. Die Sauberkeit des Hotels und die Freundlichkeit des Personals stimmten.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy cómodo con una y ubicación perfecta. El personal encantador, así como el dueño. La habitación amplia, limpia y caldeada. Las camas estupendas. La relación calidad/precio estupenda. Hemos pasado unos días estupendos y muy agusto.
Stayed 2 nights in Dec 2018