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Alux Bacalar Hotel

3.0 star property

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Photo gallery for Alux Bacalar Hotel

Outdoor spa tub
Exterior
Exterior
Comfort Double or Twin Room, Lagoon View
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Blvd costero de bacalar lote 10, Bacalar, QROO, 77933
  • Place, Municipal Spa of Bacalar
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪13 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪20 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Lagoon View

Comfort Double or Twin Room, Lagoon View

Comfort Double or Twin Room, Lagoon View

  • Lagoon view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Studio Suite, Lagoon View

Comfort Studio Suite, Lagoon View

Comfort Studio Suite, Lagoon View

  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, Lagoon View

Comfort Triple Room, Lagoon View

Comfort Triple Room, Lagoon View

  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

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About this property

Alux Bacalar Hotel

When you stay at this beach hotel you can enjoy complimentary cabanas, umbrellas, and sun loungers. Change of towels is available on request.
Alux Bacalar Hotel offers 5 accommodations with minibars and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. 55-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Alux Bacalar Hotel, you're just a quick walk from Cenote Negro. Enjoy features like free self parking, plus breakfast (surcharge) and a hot tub.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Full breakfast served daily for a fee
  • Services include tour or ticket assistance
  • Onsite recreation includes kayaking and motor boating
  • Just a 3-minute drive from Laguna Bacalar Ecological Park and a few minutes from Lake Bacalar
Unwind on the private sand beach, located just 1 kilometers away. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Alux Bacalar Hotel with activities like kayaking and motor boating.

Self parking is free.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children

Things to do

  • Boat tours
  • Ecotours
  • Hot tub
  • Kayaking
  • Motor boating
  • Water sports equipment

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Free beach cabanas

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Alux Bacalar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

10/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo!!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well we had the top room penthouse suite with plunge pool and huge balcony and lovely room and living room. Amazing views. Room cleaners v good. Reception poor. No hotel lounge area, v small pool and outdoor area. Restaurant was a bit cafè like and food was appalling :( not really a proper hotel
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Joel

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and updated but there was no water the first night and no hot water the 2nd night until I called about it. She did get it running. There was very little water pressure. The sliding glass door did not lock.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Raquel

Liked: Property conditions & facilities
No había como tal personal, no tenían toallas limpias y tenia que pedir que me las cambiaran, un día nadie hizo limpieza
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Sirmpre limpio. Super amolias las habitaciones... Y el tour que ofrecen es super espectacular
Stayed 2 nights in Dec 2025