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Alux Bacalar Hotel

2.5 star property

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Photo gallery for Alux Bacalar Hotel

Outdoor spa tub
Comfort Double or Twin Room, Lagoon View
Terrace/patio
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Blvd costero de bacalar lote 10, Bacalar, QROO, 77933
  • Place, Municipal Spa of Bacalar
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪13 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪20 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪29 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Lagoon View

Comfort Double or Twin Room, Lagoon View

Comfort Double or Twin Room, Lagoon View

  • Lagoon view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Studio Suite, Lagoon View

Comfort Studio Suite, Lagoon View

Comfort Studio Suite, Lagoon View

  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
4.1 out of 5, Very good, 20 reviews
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About this property

Alux Bacalar Hotel

Along with a hot tub, this hotel has a 24-hour front desk and tour/ticket assistance. Self parking is free. Change of towels is available on request.
Alux Bacalar Hotel offers 5 accommodations with safes and hair dryers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a hot tub.
During your stay at Alux Bacalar Hotel, you're just a quick walk from Cenote Negro. Free self parking and a hot tub are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Laguna Bacalar Ecological Park and a few minutes from Lake Bacalar
Alux Bacalar Hotel offers its guests a hot tub, tour/ticket assistance, and local meal delivery service. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Bacalar hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Hot tub

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Alux Bacalar Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.0/10

Cleanliness

7.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well we had the top room penthouse suite with plunge pool and huge balcony and lovely room and living room. Amazing views. Room cleaners v good. Reception poor. No hotel lounge area, v small pool and outdoor area. Restaurant was a bit cafè like and food was appalling :( not really a proper hotel
Stayed 3 nights in Dec 2025

4/10 Poor

Raquel

Travelled with family and small children
Liked: Property conditions & facilities
No había como tal personal, no tenían toallas limpias y tenia que pedir que me las cambiaran, un día nadie hizo limpieza
Stayed 5 nights in Dec 2025

10/10 Excellent

Marcos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sirmpre limpio. Super amolias las habitaciones... Y el tour que ofrecen es super espectacular
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo!!
Stayed 1 night in Dec 2025