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Hotel y Eco-Cabañas Azul María Bacalar

2.5 star property

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Photo gallery for Hotel y Eco-Cabañas Azul María Bacalar

A covered outdoor seating area with a pool and lounge chairs, overlooking a clear blue sky and ocean.
A poolside area with lounge chairs and a pergola.
A wooden staircase with a geometric railing design, leading to an outdoor area with a view of the sea and a fire extinguisher mounted on the wall.
A rustic wooden hut with a thatched roof, a wooden door, and a small porch area.
A cozy room with a bed, a wicker chair, and a view of a thatched-roof structure outside.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Bacalar Coastal Avenue, Lot 104, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪5 min drive‬
  • Place, Fort of San Felipe
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

A covered outdoor seating area with three chairs, large windows, and a wooden ceiling.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Habitacion superior con sofacama

A bedroom with a bed, a sofa, a ceiling fan, and a window with curtains.

Habitacion superior con sofacama

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Habitacion superior con balcon

A wooden deck with a pool, chairs, and a view of the ocean.

Habitacion superior con balcon

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cabaña con Vista al Jardín - Baños compartidos

A thatched-roof structure with outdoor seating and a view of the ocean.

Cabaña con Vista al Jardín - Baños compartidos

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cabaña con Vista al Jardín - Baños compartidos

A rustic thatched-roof hut with a wooden door, surrounded by trees and a sandy ground.

Cabaña con Vista al Jardín - Baños compartidos

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel y Eco-Cabañas Azul María Bacalar

A full-service spa, an outdoor pool, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services, and a 24-hour front desk.
Hotel y Eco-Cabañas Azul María Bacalar offers 5 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.
During your stay at Hotel y Eco-Cabañas Azul María Bacalar, you're just a quick walk from Lake Bacalar. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include tour or ticket assistance
  • Steps from Lake Bacalar and 5 minutes by car from Laguna Bacalar Ecological Park
  • Train station pick-up, train station drop-off, and local-area shuttle service available for a fee
  • Dogs welcome for free
A private beach is featured. Hotel y Eco-Cabañas Azul María Bacalar offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel y Eco-Cabañas Azul María Bacalar. An area shuttle within 300 kilometers, a train station pick-up service, and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this Bacalar hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 70 metres
  • Area shuttle (surcharge) up to 300 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • 13 steps to reach entrance
  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Individual furnishings
  • Laptop workspace
  • Printer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel y Eco-Cabañas Azul María Bacalar offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Maria Bacalar
Hotel y Glamping Azul Maria Bacalar
Hotel y Eco-Cabañas Azul María Bacalar Hotel
Hotel y Eco-Cabañas Azul María Bacalar Bacalar
Hotel y Eco-Cabañas Azul María Bacalar Hotel Bacalar

Hotel y Eco-Cabañas Azul María Bacalar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verónica Arely

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place perfect spot In Bacalar
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing sunrise views

This hotel is located outside the busy center area and is super quiet. You hear the birds instead of the cars. The main roads offers side walks all along which you can walk for as long as you want even to centro. The view to the 7 colors lagoon is amazing from the infinity pool. The hotel is extremely clean and well maintained. Our room had issue with the toilet and they fix it right away. Super friendly staff
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Andrew

Disliked: Staff & service

Potential. But not there yet

Neat enough place but the little cabins could be a little nicer. The deluxe didnt have anything deluxe about it. And no toilet seats? I expect that in a $20 room but not at this price Breakfast was to be included and served between 8am and 10am. Sat there from 8:30-9:15. Didnt see anyone (maybe in a chicken coup waiting for eggs??). I just packed up and left
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
The cabanas are a sub-standard option. - No key for the cabana rooms. This is a huge issue to me that was not expected. I asked for the key and was told these rooms do not have a key. The night clerk pointed at a security camera that covers the cabanas area and said there is no need to lock as they have security. I could not leave anything in the room as a result. I had a car rental so that was not a massive problem. If I was a backpacker it would have been. There are lock - A-frame style with a thatched roof which is fine. The walls made of vertical sticks with 1+ cm gaps in between is not. They do have the interior lined with mosquito nets. Overall just very shoddy builds and shabby condition. Rooms are small - just room for the bed and two small side tables. Ok if you are solo and/or packing light. The patios are cute - two chairs and a table. However, they face the other villas and are about 3-4 meters apart so it suits extroverts better possibly. - Sheets were clean but there was loose dirt/lint/dust on the sheets, pillowcases and on the blanket. - Washroom facilities are atrocious. The toilets do not have seats - nasty anywhere in the world! - Bathrooms were not overly clean; bring sandals if you use the shower - I chose to swim in the lagoon instead. How bad? I was exhausted the first of the two nights I stayed there but skipped the shower and using the toilet. Then packed up in the morning and chose to sleep in the car for the 2nd night instead!!!
Interior of a cabana
Looking out from the interior
The walls of the cabana
The mosquito netting inside the cabana
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Jorge Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de la vista el aceptable, la publicidad del Lugar es engañosa, no está a orilla de la laguna también: 1. No hay limpieza del cuarto a diario, estuvimos 2 días y no limpiaron ni acomodaron durante la estancia 2. No dejaron insumos de limpieza personal y escaso papel higiénico, solo un rollo y a la mitad 3. Se fue la luz y a pesar de que todos los edificios alrededor tenían electricidad ellos no hicieron nada para arreglar el problema y no pudimos dormir por el calor 4. No recomiendo nada quedarse en este lugar por ese precio hay mejores opciones 5. No había agua corriente 6. Arruinaron mis vacaciones
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Esther

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Es muy austero, se que el precio es bajo, pero me guie por las recomendaciones y me decepcione, el personal amable, pero lo baños sucios, avice de una coladera de regadera tapada y la limpiaron 2 dias despues, la laberca es minuscula, el club de playa lejos y malo, y la privacidad mala
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

rodrigo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues no la use. La alberca bonita pero le falta limpieza
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si muy bien. Esas hamacas y mesitas muy bien
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Silvia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No me encantó la habitación, su olor de los cojines, no es lo que se ve en las fotos.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Gerardo Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una buena vista a la laguna y área de descanso cerca de la piscina.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Las cabañas son pequeñas pero están muy bien. Es verdad que son ruidosas. El personal es muy amable y te atienden genial. No tienen desayuno y por la mañana en los alrededores estaba casi todo cerrado.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

carlos alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel, tranquilo, las cabañas son cómodas pero se escucha todo, de adentro hacia afuera y de afuera hacia adentro, el chico encargado se ponía a soplar hojas con una máquina a las 5:30/6 am o a barrer, deberían de considerar que hay personas durmiendo y que el más mínimo ruido se escucha
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Victor Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio lo recomiendo al 100
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento, y el lugar es muy tranquilo.
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

David Jacinto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En primera, la ubicación en el mapa no es la correcta es otra muy retirada de todo, el servicio al cliente muy hostil por parte de las señoritas que nos atendieron durante la estancia, la limpieza nos quedo a deber mucho, la puerta se descompuso pero si la arreglaron, la habitación olía mucho a drenaje y humedad, no tienen surtido ni para vendernos alguna bebida (refrescos) comprendo que Bacalar es un pueblo pequeño, pero en un hotel esperas tener ciertas comodidades, tiene mucho potencial el hotel, pero primero atiendan sus áreas a mejorar
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Taoufik

Liked: Cleanliness, property conditions & facilities
Cabanes sommaires mais charmantes . Sanitaires communs propres belle piscine , par contre bruyant car en bord de route .
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Martha Patricia

Liked: Staff & service, amenities, property conditions & facilities
Es un lugar pequeño pero muy cómodo y accesible, con alberca, las habitaciones son bastante amplias al igual que el baño, solo la puerta de nuestra habitación llamada Mahahual, era muy difícil de abrir y cerrar ☺️ Tiene una muy buena ubicación, cuenta con restaurantes cerca y una tienda, también varios club de playa a los que puedes ingresar pagando una cierta cantidad o trasladarte al club de playa al que tienes acceso por hospedarte en Azul María.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Ivonne

Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Julio cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Miguel Angel

Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Darwin Gerardo

Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Jean-Sebastien

Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024