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Blue Palm Bacalar

3.5 star property

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Photo gallery for Blue Palm Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Lounge
Exterior
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪5 min walk‬
  • Fort of San Felipe
    ‪6 min walk‬
  • Municipal Spa of Bacalar
    ‪15 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View

Room, 2 Single Beds, Pool View

Room, 2 Single Beds, Pool View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (115)
The price is €182
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

Blue Palm Bacalar

Adults-only hotel with free breakfast and spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, spa services, and concierge services.
Blue Palm Bacalar offers 8 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Blue Palm Bacalar. During your stay, you're just a quick walk from Lake Bacalar. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Just a 4-minute walk from Lake Bacalar and 4 minutes by foot from Laguna Bacalar Ecological Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, spa services, and tour/ticket assistance are also featured at Blue Palm Bacalar.

This 3.5-star Bacalar hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:30 AM.
Blue Palm Bacalar has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 15 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Palm Bacalar Hotel
Blue Palm Bacalar Bacalar
Blue Palm Bacalar Hotel Bacalar

Blue Palm Bacalar Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 55 out of 57 reviews
Rating 8 - Good. 2 out of 57 reviews
Rating 6 - Okay. 0 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was "iffy" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.
Stayed 3 nights in Feb 2025

10/10 Excellent

William, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien 10
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing piece of paradise!

We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough.
Stayed 5 nights in Jan 2025

10/10 Excellent

kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!!
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel - Home away from Home.

My husband and I had the most amazing stay. The room was large, the bed extremely comfortable, and the morning included breakfast was fantastic. The pool is good for a dip and for relaxing in the hammocks after a long day at the lagoons. The hotel staff at the reception, the restaurant and housekeeping were extremely friendly and helpful. The hotel setting is very tropical and holiday like.The owners (Sam and Juan - originally from Atlanta, Georgia) are there pretty much 24x7 ensuring your stay is nothing less than perfect. A big thank you to everyone at the hotel for making our stay heavenly.
Stayed 4 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend staying here
Stayed 3 nights in Dec 2024

10/10 Excellent

Gaston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ze

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful landscaping. Excellent food at the restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, bonito y comodo hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the highlight of our stay at this hotel. Everyone was super helpful and friendly. If you stay here you have to try the food at the hotel’s restaurant, everything was delicious!! But I personally recommend the Ceviche. Breakfast is included and although the options you have are limited everything is tasty. They have bikes that you can use for free. The town is very safe. We had a wonderful time here. The Hotel is perfectly located. Can’t wait to go back and stay more than just two days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We spent a relaxing weekend at this property. The rooms were spacious and clean as well as the pool was relaxing and refreshing. The included breakfast was delicious with several options to choose from on the menu. We especially loved how close everything was including many restaurants and the Eco Park that we could just walk to instead of going in the car. The owners and staff were super friendly and helpful from the time we arrived until the time we left. We will definitely be returning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Minkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly, good breakfast, clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time.
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrick, Saint-Zotique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small 8 rooms perfect calm resort! Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!) Not to mention, we had the best service ever! The owners are exceptional, we will come back for sure! Thank you, Patrick and Vanessa
Stayed 3 nights in Mar 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!
Stayed 4 nights in Dec 2023

10/10 Excellent

Jose

Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a stay! We enjoyed every second on the location, we typically don't stay in our hotel/resort much of our vacation time but this place feels so welcoming we enjoyed every second and spent more time than usual on site. The hammocks, in the gorgeous infinity pool was simply breathtaking, and so relaxful, the rooms are clean and have such a exquisite touch to them, making every room a private experience, however the absolute best was the service of the caring staff on site, genuinely you felt cared for, they offered help with smiles, and truly guided you to the best experience possible. Breakfast was served, so deliciously with service and a smile, we received an anniversary cake that was simply tasteful and the breakfast options that are included with the stay are yummy!!! We enjoyed knowing that staff is cared for and that they enjoy what they do, truly it shows. I'm eager to return and share this charming-location with all my family and friends. Its walking distance to the centro, and lagoon. We vacation quite a bit, but by far this place left us jaw dropped! We loved our stay. Thank You Blue Palm staff, Karina y Miguel
Stayed 3 nights in May 2023

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!
Stayed 3 nights in Feb 2023

10/10 Excellent

Sandra, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic! It’s central, has parking, beautiful pool, gorgeous rooms - so much care and attention has been put into this, and breakfast was the best so far. But, what makes this hotel really stand out is the service. The lady on reception was able to answer every question we had, and on arrival explained all the potential tours, restaurant recommendations, provided a map and gave us all the information we needed (in perfect English) - sadly we only had a day here. The owner ‘hosts’ breakfast welcoming and chatting to all guests, which is a really nice touch. He recommended a whole day of activities , which we followed, and it was fabulous. Very, very highly recommended. This is a must stay hotel.
Stayed 2 nights in Jan 2023