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Casa Delia Hotel

2.5 star property

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Photo gallery for Casa Delia Hotel

A thatched-roof building with a wooden deck and a palm tree.
A hotel room with two beds, a large window, and a painting on the wall.
A reception area with a tiled floor, wooden furniture, a green wall with decorative elements, and a bamboo ceiling.
A covered walkway with a thatched roof, wooden wall decorations, and a view of greenery outside.
A wooden staircase leading to a balcony with a thatched roof, a glass door entrance, and a small outdoor seating area with a chair.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle 32 entre ave 9 y 11, Bacalar, QROO, 77938
  • Place, Laguna Bacalar Ecological Park
    ‪8 min walk‬
  • Place, Lake Bacalar
    ‪9 min walk‬
  • Place, Fort of San Felipe
    ‪14 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Basic Double Room, 1 Bedroom

A neatly made bed with a wooden headboard, two bedside tables with lamps, a macrame wall hanging, and a dreamcatcher on the wall.

Basic Double Room, 1 Bedroom

  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two wooden beds, a large window with a view of greenery, and macramé wall hangings.

Quadruple Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Quadruple Room, Garden View

A bedroom with two wooden beds, a large window, and a door.

Basic Quadruple Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Bedroom, Private Bathroom

A bedroom with a large bed, a nightstand, a wall-mounted macrame piece, and a view of greenery outside.

Basic Double Room, 1 Bedroom, Private Bathroom

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Bedroom, Private Bathroom, Garden View

A bedroom with a large bed, a wooden headboard, a nightstand with a lamp, and a view of greenery outside.

Basic Double Room, 1 Bedroom, Private Bathroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Quadruple Room, Private Bathroom, Garden View

Two wooden beds with white linens and a large sliding glass door leading to an outdoor area.

Basic Quadruple Room, Private Bathroom, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

A hotel room with two beds, a large window, and a painting on the wall.

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, Private Bathroom

A neatly made bed with a wooden headboard, a bedside table, and two wall-mounted macramé wall hangings.

Basic Double Room, 1 Double Bed, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed

A bedroom with a wooden bed, a bedside table, a wall-mounted light fixture, and a door.

Basic Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed

A neatly made bed with white linens and a wooden headboard, a bedside table with a bowl, and a wall with circular wall art.

Basic Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Casa Delia Hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a picnic area.
Casa Delia Hotel offers 5 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Delia Hotel, you're just a quick walk from Laguna Bacalar Ecological Park. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar
  • Cats and dogs welcome for free
As a guest of Casa Delia Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Casa Delia Hotel also features a garden and a picnic area. Self parking is free.

This Bacalar hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Delia Hotel Bacalar
Casa Delia Bacalar
Casa Delia Hotel Hotel
Casa Delia Hotel Bacalar
Casa Delia Hotel Hotel Bacalar

Casa Delia Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 9 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet Little Hotel, a bit expensive for Mexico but other then that a good stay 👌 Would recommend
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for this price range!

Very nice place for my budget. The location was a bit further from the town, but also near in a residential neigborhood. Nice pool, nice interiors.
Stayed 3 nights in Jan 2023
Verified review

6/10 Okay

Bonnie

Liked: Staff & service
If you’re a light sleeper, you’ll have a hard time sleeping here. We stayed 2 nights, we were on 2nd floor and we could hear every word someone talked outside. There seemed to be a large party who booked the entire hotel except us, because they were all outside using the pool together for a while. There was a 1/3 inch gap under our door, so bugs could get in. I placed a towel to cover it when we were there to keep out bugs and noise. The cheap, plastic shower head constantly dripped. The handwashing sink was also cheap plastic and moved too easily, we had to be very carrful using. It’s street parking only, lots of potholes. Be careful driving around the area. The air conditioning worked very well.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean and very comfortable

Very clean, comfortable, quiet, well furnished rooms about 700 yards from Plaza Central, 500 yards to the lake and less than that from the ADO bus station. The property has a nice garden area to relax in after a long day exploring the area and a very comfortable bed gave me great nights sleep. Lovely helpful hosts although I speak only very limited Spanish. Good wifi connection. Would stay here again if I'm in the area unless I wanted to be right on the lake.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

nallin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El espacio es pequeño, cuenta con alberca, un area para comer, un área para pasar durante uses la alberca, en lo personal la ubicación está algo retirado del centro si tines vehículo está mejor para transportarse, uno de las cosa que no me gustó sus escaleras algo inestable, y sus camas muy pequeñas y las sábanas muy delgadas
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia, tenía únicamente lo necesario en amenidades, lo único que no me gustó fueron las sábanas pues el material se veía de muy baja calidad, el personal es súper amable.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities
La habitación impecable, un poco alejado de la costera pero fácil de llegar del ADO
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy limpia, aunque necesita renovación de sábanas y toallas, un punto importante es que la regadera no fluye el agua suficiente para ducharte, es lenta. El personal muy atento, amable y educado. La alberca siempre en muy buenas condiciones. Nosotros regresamos próximamente. Gracias.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estancia, muy agradable y las habitaciones limpias
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Karen D

Liked: Amenities
La habitación fue bastante cómoda y la estancia agradable. La alberca y jardín tienen su encanto, llegamos caminando a la laguna y a una cuadra está el mercado donde desayunamos
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Alberto Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, seguro, limpio, un poco lejos del centro caminando, pero es un buen lugar.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Elise

Liked: Staff & service
Disliked: Cleanliness, room comfort

Moyen

Hotel proche de l'arret de bus Ado (7 min) Le centre ville est à environ 10 min La piscine est ensoleillée. De l'eau et du café sont à disposition à l'accueil. Les lits sont petits, la salle de bain minuscule, la propreté est limite, de plus nous avons eu froid la nuit . Le quartier est très bruillant la nuit (chiens qui aboient, chats, ...)
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una experiencia mágica el lugar cómodo y un servicio espectacular recomiendo al 100%
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Yohali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para pasar una noche y descansar estuvo bien, el servicio del personal muy bien únicamente una de las almohadas que se usan para decorar no estaba limpia de ahí en fuera todo muy bien
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Me gustó mucho el lugar, está bien para el precio
Stayed 3 nights in Mar 2021
Verified review

8/10 Good

Carlos Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien no esta mal pero sería mejor
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Aurelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

Reçu avec froideur , hôtel encore en travaux , odeurs de peinture dans les chambres , lits 120 pour 2 personnes . Nul
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Chambre propre il manque des portes serviettes un voillage sur la baie et manque de la.place pour ouvrir la valise
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
calda , accogliente e messicana. gentilissimi e corretti in tutto.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Super hard to find and the room is basically only big enough for a bed to fit in. AC was loud so neither of us slept well. Apartment is quite a long way from where you want to be so had to drive or cycle. The staff were a bit awkward
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y cerca del centro del Pueblo. Tienen bicis accecibles
Stayed 1 night in Mar 2019
Verified review

8/10 Good

damien

Liked: Cleanliness, property conditions & facilities, room comfort

Attention si vous recherchez du calme.

Accueil assez froid et environnements très bruyant (chiens abboyant toute la nuit musique très forte...) mais dans l ensemble très propre.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar a buen precio. Lo recomiendo sin dudads
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hideaway in Bacalar. Sparkling clean rooms, a few blocks within downtown Square and the Lagoon, and super ecofriendly. Staff is excellent very accomodating and always willing to help. Just in the right price range. I Definitely would stay again
Stayed 1 night in Feb 2019