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Casa Arte Bacalar - Gratis Renta Bicicletas

3.0 star property

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Photo gallery for Casa Arte Bacalar - Gratis Renta Bicicletas

A row of bicycles parked on a gravel surface, with a colorful mural in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av 5 calle 38, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪3 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min walk‬
  • Place, Ecopark Bacalar
    ‪6 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

Similar properties

Hallway
Hotel Focus
Pas de la Casa
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
4.8 out of 5, Exceptional, 40 reviews
The price is €45
includes taxes & fees
1 Sept - 2 Sept
Hotel Focus

About this property

Casa Arte Bacalar - Gratis Renta Bicicletas

Free use of bicycles, concierge services, and tour/ticket assistance are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden. Housekeeping is available once per stay.
Casa Arte Bacalar - Gratis Renta Bicicletas offers 12 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Guests can make use of the in-room refrigerators and minibars (stocked with some free items). Bathrooms include bathtubs and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Casa Arte Bacalar - Gratis Renta Bicicletas, you're just a quick walk from Lake Bacalar. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and a virtual front desk
  • Onsite recreation includes complimentary bicycles, kayaking, and hiking/biking trails
  • Just a 3-minute walk from Lake Bacalar and 6 minutes by foot from Laguna Bacalar Ecological Park
  • Dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Casa Arte Bacalar - Gratis Renta Bicicletas. Free self parking is available.

This 3-star Bacalar hotel is smoke free.

Guests are served free self-serve breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle shuttle
  • Bicycle tours
  • Free bicycle rentals
  • Hiking/biking trails
  • Kayaking

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets: MXN 250 per pet, per stay (maximum MXN 900 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per pet, per stay (maximum MXN 900 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Hotel Arte Bacalar - Kayaks & Bikes Hotel
Casa Hotel Arte Bacalar - Kayaks & Bikes Bacalar
Casa Hotel Arte Bacalar - Kayaks & Bikes Hotel Bacalar

Casa Arte Bacalar - Gratis Renta Bicicletas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 46 reviews
Rating 8 - Good. 12 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 7 out of 46 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, but basic place to stay.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and good location close to the lake
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location was perfect - walking distance to everything (bus station, lagoon, centro) Place was spotless Claudia was always available on WhatsApp for any questions we had and even helped us get a transfer to Guatemala Thank you so much we were really happy with our time here
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia, the receptionist, was super friendly and helpful.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This doesn’t qualify as a hotel. It is a total Rip-off. They asked to pay in advance before seeing the property. The place turned out to be horrible, very different in person. A total fraud. Dirty towels, sheets, with bugs in the room. The AC did not work, the temperature in the room was about 100oF when we arrived. I felt as if we were in an oven. Don’t book at this place, there are much better choices in Bacalar for the same budget.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The features portrayed in the hotel add are a bit innacurate. First there’s no front desk. You hsve to comunicate by WhatsApp, Second, there’s no Spa, third, the free use of kayak and bikes is not quite accurate. We tried to use a kayak and we had to reserve a time but when we got to the waterfront club house which was far away, perhaps 2 kms or 1.5 mile, we were told that there was only one kayak available but we were 4 guest! It was a big let down not to be able to kayak in that beautiful water.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Verified traveller

Missing amenities, slow communication

Booked the family room with 3 beds, only provided one towel (when requested more that evening, did not receive until next morning after several more requests). Hair dryer was also not provided until the next morning after being requested the evening before. Host said they couldn’t read the entire message in the hotels.com app, and the WhatsApp number provided by hotels.com was incorrect. Beds in same room as kitchen. Mold in bathroom. No microwave (says there is one in the listing). No kitchen towel. Listing says it includes a night tour, which we were not given. We were offered a 2 hour use of kayaks (at a different location 5 minutes away) after 930 AM the next morning, which unfortunately we couldn’t do due to wind.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Should have left early

If you are booking on a budget, take your expectations and lower them again. This property appears nicer on the pics than in person. The breakfast is pre packaged croissants and a fruit bowl placed in your room. We had to text the property everytime we wanted to shower with hot water and often it was like warm - maybe for eco friendly reasons? The power went out for several hours one day and we were told it was all around town, which it was not. We did not have blankets the first night, but once we asked, Claudia (who was wonderful and helpful) quickly brought them. The property is not far from a section of the lagoon, but it is not very close to the center of town or the area of the lagoon that is considered seven colors. Claudia was the best offering for this property, and she had to often wait for responses from her “manager” who was not helpful or responsive when I told him I had medication in our refrigerator that needed to be cold after the power had been out for hours and the mini fridge lost its coldness.
Stayed 6 nights in Jan 2025
Verified review

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO RECOMIENDO ALQUILAR ESTE INMUEBLE por lo siguiente: - el check in está marcado a las 3 con pago de reservar al llegar a la estancia y desde las 11:30 am me estaban requiriendo el pago, dejándome en incertidumbre de que si se respetaría o no mi reserva a pesar de hacerles el pago. - la seguridad, al llegar a la propiedad la cerradura de la entrada principal no funciona, solo hay una piedra que detiene dicha puerta además de que la llave del alojamiento pegada en la puerta de entrada por lo que cualquier persona puede tomarla exponiendo a los huéspedes. -higiene pésima los trastes de cocina la jarra de café los pisos estaban sucios polvosos y los muebles apolillados y a punto de caerse, una de las camas igual rechinaba muchísimo impidiendo descansar y apolillada, polillas volando en el interior, la puerta del baño cayéndose casi desarmada sin cerradura y con una piedra para atrancarla, en el grifo del lava trastes tuberías en mal estado cae un chorrito de agua lo que es desesperante para lavar una simple cuchara, se contrató para cuatro personal y solo había tres platos, dos tazas y no había cerillos o encendedor para usar la estufa - PUBLICIDAD ENGAÑOSA ofrecen desayuno el cual NO EXISTE no ofrecen nada, solo dejan lo que se consideran amenidades unas manzana unos plátanos y botellitas de agua y tres paquetes de cuernitos tía rosa, además caducados, el azúcar llena de hormigas y el café soluble con polillas. Háganse un favor disfruten sus vacaciones y no alquilen esto.
Repisas donde se encuentran los platos sucias y apolilladas con marcas de restos de comida
La presion casi nula del grifo del agua en el lava traste
La barra para desayunar collendose, desnivelada, apolillada y una de las dos sillas para cuatro huespedes
Estás amenidades es lo que OFRECEN como desayuno,
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Emilio Rafael

Liked: Cleanliness, staff & service, amenities
La habitación y el personal súper Excelente, volvería a regresar. Únicamente falta presión en el agua fría.
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

*B TVE brisia nayeli

Me cambiaron de hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness
Disliked: Amenities
La chica que nos recibió muy amable, el aire acondicionado y la conexión de internet funcionan muy bien. La habitación estaba muy limpia, hay detalles, que demeritan la limpieza, por ejemplo, la pintura de las paredes con moho (aunque la habitación no huele a humedad), la puerta del ba&o sucia, Esto de la pintura yo lo había leído en otros reviews, al ser comentario constante asumí se había corregido, pero no. Una taza rota, el frasco de café mal cerrado, y húmedo, (no se antoja tomar café de ahi) , NO ES DESAYUNO INCLUIDO, es fruta de cortesía, No hay cafetera, es una jarra para calentar agua, los utensilios de cocina muy limitados, no se antoja cocinar. Si nos dieron un garrafón de agua, las toallas, aunque limpias, muy viejitas, incluso la de manos deshilachada. Muchos detalles que, si se arreglan seria un muy buen lugar, actualmente, por esos detalles, nos quedamos con la percepción de que pagamos mucho por lo que recibimos.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service
Pas représentatif de l’annonce
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Hôtel très convenable avec un super rapport qualité prix. À 400 m du lagon et à 10 minutes du centre. Chambre spacieuse et bien adaptée avec un coin cuisine et même des œufs, fruits et gâteaux. Le prêt de vélo est vraiment très pratique ! La chambre 1 est un peu vieille mais très propre.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Gaby

Liked: Cleanliness, amenities
Una habitación escurría el agua de que llovió. La calle de acceso no tiene alumbrado y dá miedo salir en la noche o llegae tarde.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Raffaella

Liked: Staff & service
Rapporto prezzo ottimo però è per persone che si sanno adattare. Posizione ottima
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Stephane

Liked: Cleanliness
Disliked: Property conditions & facilities
Notre hôte Claudia a été a serviable et réactive a toutes nos demandes a l'improviste. Merci.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Jenniepher

Liked: Cleanliness, staff & service, amenities
Me pareció muy bien decorada y lugar tranquilo
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar agradable para pasarla en familia. Son pequeñas pero nada mal para pasarla unas noches. El lugar es cercano a la laguna , nos gusto.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Michael Sebastian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es sind kleine Unterkünfte, kein Hotel. Wir haben den Schlüssel in der Tür stecken gehabt und sind so auch wieder gegangen - mit der Gastgeberin hatten wir nur per WhatsApp Kontakt. Die Unterkunft (Nr. 2) war klein und zweckmäßig eingerichtet. Alles ist etwas in die Jahre gekommen und man merkt und sieht den Wänden und Decken die Feuchtigkeit an. Es gab aber keinen (!) Schimmel und die Unterkunft war so sauber wie sie nur hätte sein können! Es ist eine sehr einfache Unterkunft. Unser Style war es nicht und wir haben die Chance genutzt früher abzureisen. Wenn einem weniger Komfort, etwas älteres Interieur & Exterieur und 'insgesamt einfacher' nichts ausmacht, kann dort definitiv 1-3 Nächte rumkriegen. Ist auf jeden Fall eher nur zum Schlafen und nicht um den Tag dort zu verbringen.
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

TERRIBLE!!!

Terrible lugar, sucio por todos lados, olor a perro en la habitación, el aire acondicionado no servía
Stayed 3 nights in Dec 2024