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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property
VIP Access

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Photo gallery for Amainah Bacalar Hotel Boutique - Adults Only

Outdoor wedding area
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Exterior
Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View
Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Place, Cenote Azul
    ‪1 min walk‬
  • Place, Lake Bacalar
    ‪5 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

9.2 out of 10
Wonderful
(24 reviews)
  • Lagoon view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Balcony, Lagoon View

9.8 out of 10
Exceptional
(13 reviews)
  • Lagoon view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

10.0 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Amainah Bacalar Hotel Boutique - Adults Only

This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Amainah Bacalar Hotel Boutique - Adults Only. During your stay, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and extended parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes bike rentals, kayaking, and motor boating
  • Steps from Cenote Cocalitos and 7 minutes by car from Fort of San Felipe
  • Beach shuttle service available for a fee
Amainah Bacalar Hotel Boutique - Adults Only offers its guests a marina and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Amainah Bacalar Hotel Boutique - Adults Only. Self parking is free.

This 4-star Bacalar hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Amainah Bacalar Hotel Boutique - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 001-025-001375/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 551 out of 633 reviews
Rating 8 - Good. 54 out of 633 reviews
Rating 6 - Okay. 21 out of 633 reviews
Rating 4 - Poor. 3 out of 633 reviews
Rating 2 - Terrible. 4 out of 633 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
provided easy access to the lagoon, restaurant was good, and the staff was attentive and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place, clean and the staff very friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing & relaxing. The staff made our trip perfect, especially David, Alex, and Jonathan. Everyone was so attentive and made sure all our needs were met!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, amazing view of the lagoon, lovely food both for breakfast or lunch/dinner :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is stunning.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect lake views, excellent food, easy access to water from dock. Beautiful!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Room, view, staff, services and restaurant
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Meital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel, the room was clean, the breakfast was good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ESTHELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view very beautiful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rosa B

Liked: Cleanliness, amenities, property conditions & facilities
Repeat stay. Nice, clean hotel. Helpful courteous staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
This place has the most amazing view of Bacalar lagoon hands down out of the 3 other places we stayed at this one wins best view The staff are welcoming and very pleasant the only thing I didn’t consider was staying at such a luxurious hotel was the other guests we felt very uncomfortable around them not friendly at all
Our view
Beautiful layout of dock
Amazing architecture
Best included breakfast was so impressed it was so good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. David and Alex will take care of your every need at Restaurant n bar. Lagoon was quite a sight to wake up to. F it book it
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities
Excelent hotel, clean, confortable Staff very professional and friendly. Good food in restaurant, Edgar and Jonathan made an excelent job. Jesus in front desk as well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sofia Morais

Liked: Cleanliness, staff & service, amenities
The excellent service, the kindness of staff, the little extras that add a special touch.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my experience here. Thankfully my friend spoke espanol but for the most part, most staff spoke espanol. I loved the concierge and the waiters, Jonathan, Edgar, David, Owen ❤️
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rosemary

Liked: Staff & service, property conditions & facilities
Amazing friendly and attentive staff made our stay special!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great hotel position overlooking the lagoon. Good general service. Clean and modern room design.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The entire Hotel including the rooms and common areas were very very clean. Stuff was courteous but rushed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean room, accesibility to the lagoon, food bar and drinks were great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yeelen

Liked: Cleanliness, staff & service, amenities
Great place, quiet and small boutique feel. They have free kayaks for you to go out into the water to play. The restaurant is convenient and good. Staff is amazing and friendly. I would come back.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

mercedes

Liked: Cleanliness, staff & service, amenities
Amazing 1000%
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything! Room, amenities, staff! Everything was great! We loved it!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities
Lovely spot with friendly staff, delicious food. Appreciated the kayaks and morning birdsong. No complaints!! I only counted 5 colors in lagoon however. lol.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. The hotel is beautiful. We had amazing stay
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow incredible experience, very comfortable beads, breathtaking views, and great customer service Edgar did an amazing job making sure our stay was excellent
Stayed 3 nights in Nov 2025