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Hotel Casa Caracol Bacalar Lagoon

3.0 star property

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Photo gallery for Hotel Casa Caracol Bacalar Lagoon

22-inch flat-screen TV with digital channels, TV
Grand Room, 2 Queen Beds, Lagoon View
View from property
Family Cabin, 3 Bedrooms, Private Pool, Lagoon View
Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
609 Costera, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪18 min walk‬
  • Place, Fort of San Felipe
    ‪3 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪28 min drive‬

Room options

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

  • Lagoon view
  • Sleeps 12
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed

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Hotel y Eco-Cabañas Azul María Bacalar
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  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 21 reviews
Hotel y Eco-Cabañas Azul María Bacalar

About this property

Hotel Casa Caracol Bacalar Lagoon

Along with a 24-hour front desk, this hotel has tour/ticket assistance and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available once per stay.
Hotel Casa Caracol Bacalar Lagoon offers 9 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 22-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided once per stay.

During your stay at Hotel Casa Caracol Bacalar Lagoon, you're just a quick walk from Cenote Negro. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Laguna Bacalar Ecological Park and a few minutes from Lake Bacalar
Hotel Casa Caracol Bacalar Lagoon offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shower

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Caracol Bacalar Lagoon

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Caracol Bacalar Lagoon
Hotel Casa Caracol Bacalar Lagoon Hotel
Hotel Casa Caracol Bacalar Lagoon Bacalar
Hotel Casa Caracol Bacalar Lagoon Hotel Bacalar

Hotel Casa Caracol Bacalar Lagoon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

MARIA, El Paso

Travelled with family
Liked: Staff & service, amenities
The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.

2/10 Terrible

Luz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el hotel no existe por ningun lado
Stayed 3 nights in Sep 2022

10/10 Excellent

Claudia Gdpe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamacas
Stayed 1 night in Jul 2022

8/10 Good

rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es muy agradable para disfrutar con la familia
Stayed 1 night in Jul 2022

8/10 Good

GUSTAVO A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Días agradables

Buen lugar, agradable solo el acceso al mismo es complicado
Stayed 2 nights in Jul 2022

2/10 Terrible

Andreas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser. Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.
Stayed 2 nights in Jun 2022