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Hotel Maria Isabel Bacalar

3.0 star property

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Dock
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Luxury Cabin, Lagoon View | Balcony view
Aerial view
Family Suite, Lagoon View | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Carretera Chetumal, Cancun - Chetumal 307, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪14 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Place, Cenote Cocalitos
    ‪11 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪68 min drive‬

Room options

View all photos for Luxury Suite, Lagoon View

Luxury Suite, Lagoon View

Luxury Suite, Lagoon View

  • 15 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Lagoon View

Luxury Suite, Lagoon View

Luxury Suite, Lagoon View

  • 15 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Cabin, Lagoon View

Premium bedding, down duvets, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

  • 12 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Cabin, Lagoon View

Premium bedding, down duvets, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

  • 12 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Cabin, Lagoon View

Luxury Cabin, Lagoon View

Luxury Cabin, Lagoon View

  • 12 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Cabin, Lagoon View

Premium bedding, down duvets, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

  • 12 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Lagoon View

Family Suite, Lagoon View

Family Suite, Lagoon View

  • 20 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Double Bed

View all photos for Luxury Cabin, Lagoon View

Premium bedding, down duvets, Select Comfort beds, free minibar

Luxury Cabin, Lagoon View

  • 12 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Maria Isabel Bacalar

Beachfront hotel with free breakfast and a 24-hour front desk
A private beach, concierge services, and a 24-hour front desk are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and charcoal grills are onsite. Housekeeping is available on request.
Hotel Maria Isabel Bacalar offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary bottled water. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate dining areas and include kitchen islands. Select Comfort beds feature down comforters and premium bedding. 65-inch Smart televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Maria Isabel Bacalar, you'll be within walking distance of Lake Bacalar. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge, tour or ticket assistance, and a virtual front desk
  • Onsite recreation includes a private beach, sailing, and kayaking
  • Just a 1-minute drive from Lake Bacalar and a few minutes from Ecopark Bacalar
A private beach is featured. Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Maria Isabel Bacalar.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

Guests are served free cooked-to-order breakfast daily from 10:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available daily 10:00 AM to 10:30 AM

Things to do

  • Kayaking
  • Sailing
  • Water sports equipment

Family friendly

  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Griddle
  • Kitchen island
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Maria Isabel Bacalar Bacalar
Hotel Maria Isabel Bacalar Hotel
Hotel Maria Isabel Bacalar Bacalar
Hotel Maria Isabel Bacalar Hotel Bacalar

Hotel Maria Isabel Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property on Expedia says it’s located downtown, in el centro. But once you arrive the property is about a 5-10min taxi ride.
Stayed 3 nights in Jul 2025

2/10 Terrible

Adriana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel “accidentally” charged my card for someone else’s stay in the amount of $600.00, still trying to receive my refund. We had to keep asking and messaging for towels and waters. Our room was not cleaned until after 5 p.m. the hotel is not walking distance from the town area. I did not enjoy this stay and will not book here again
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto Menos la entrada de la autopista
Stayed 2 nights in Aug 2025

10/10 Excellent

Alfredo

Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restroom
Stayed 5 nights in Jul 2025