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Hotel Naomi

2.5 star property

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Photo gallery for Hotel Naomi

Basic Double Room
Exterior
Deluxe Double Room
Ecotours
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Centro, Bacalar, QROO, 77930
  • Place, Fort of San Felipe
    ‪5 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room

Luxury Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About this property

Hotel Naomi

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and free self parking. Housekeeping is available on request.
Hotel Naomi offers 8 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

During your stay at Hotel Naomi , you're just a quick walk from Zócalo. Features include free self parking.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar
Hotel Naomi offers its guests tour/ticket assistance. The front desk is open around the clock. Free self parking is available.

This Bacalar hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage and a carport

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Naomi

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Naomi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Zimique

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! It’s updated and smells so good. The hotel staff is very kind. I would definitely stay there again and again. It felt like home.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ximena

Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New construction and smells delicious very clean
Stayed 1 night in Nov 2025

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excesive use of fragance throughout (we removed 3 small open bottles of liquid fragance from the room and a more in the hallway).
Stayed 2 nights in Oct 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay again. The room was clean and modern. It was walking distance to the fort and all the restaurants. There is a cafe right across the street that had a great breakfast and service. And there is a beer store on the corner.
Stayed 1 night in Sep 2025

8/10 Good

Roxy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
—
Stayed 1 night in Jun 2025

10/10 Excellent

Yaritza

Exellent
Stayed 3 nights in May 2025

8/10 Good

Jafari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eliseo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around hotel. Highly recommend. Outstanding customer service
Stayed 3 nights in Sep 2024

10/10 Excellent

Giedre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in Hotel Naomi in Bacalar, Mexico: Everything was super clean and organized. The hotel location is perfect almost in Downtown. Few steps and you are in the main Downtown street. We had a little bit of mistake made by hotel staff and it was solved as soon as possible. The staff is very nice, convenient parking right by the hotel. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

ever

Liked: Cleanliness
This was very nice clean love the room .
Stayed 1 night in Jul 2023

10/10 Excellent

Priten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in a rural town

Very modern rooms in a more rural mexican town. Its quite far from the bus terminals however most things are - its situated well near the Centro of Bacalar though. Most lagoon tours start from a fair walk away too from the hotels along the coast further down the road (approx 20-30minutes), but its safe enough. The hotel itself has tinted black windows for rooms but also blinds so there is plenty of privacy. Hot water, clean rooms and beds and a fridge too. No 24 hour reception though.
Stayed 1 night in May 2023

6/10 Okay

Ramiro, Acapulco

Travelled with family
Liked: Cleanliness, property conditions & facilities
La habitación bien, solo que demasiado ruido
Stayed 2 nights in Jan 2026

6/10 Okay

Carolina

Stayed 2 nights in Jan 2026

8/10 Good

Eiji

Travelled with family
Liked: Cleanliness, staff & service, amenities
客室が毎日とても綺麗に掃除された。ありがたいです。
Stayed 3 nights in Dec 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, muy amable y servicial la encargada del hotel, especial reconocimiento por estar atenta a lo que se requeria con adultos mayores. Muy cerca de la plaza central con restaurantes y sitio de taxis.
Stayed 1 night in Nov 2025

10/10 Excellent

WILBERTH MANUEL CRUZ

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Nov 2025

8/10 Good

Jean-Luc

Travelled with partner
Liked: Cleanliness, staff & service
Chambre sans fenêtre. Pas de ponton ni de promenade. La réception n'est pas ouverte 24/24 h contrairement à ce qui est indiqué. Pas de ménage durant les 2 jours. Proche du centre. Tout peut être fait à pied. Salle d'eau petite.
Stayed 1 night in Nov 2025

8/10 Good

JEAN-LUC, BELIN-BELIET

Travelled with partner
Liked: Cleanliness
Chambre aveugle sans ouverture sur l'extérieur. Contrairement à ce qui est indiqué, il n'y a pas de ponton ni de promenade. Nous avions une réservation pour 1 nuit à laquelle nous avions rajouté une 2nde réservation pour une nuit supplémentaire en suivant. La personne à l'accueil était souriante mais ne trouvait aucune de nos 2 réservations. La réception n'est pas ouverte 24/24 h contrairement à ce qui est indiqué sur le site. Aucun ménage n'a été fait pendant nos 2 nuits.
Stayed 1 night in Nov 2025

10/10 Excellent

GUADALUPE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bobito y cerca del centro. El cuarto limpio y todo funciona a la perfección. Me encanto que siempre huele rico. Muy recomendable!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose, Monclova

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy limpio, muy tranquilo, con todas las comodidades, muy cerca de todos solo unos metros restaurantes y a una cuadra del fuerte nos encantó.
Stayed 3 nights in Oct 2025