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Luna Azul Bacalar

2.5 star property

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Photo gallery for Luna Azul Bacalar

Outdoor pool
Interior
Front of property
Superior Room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle 18, Colonia 18 de Marzo, entre avenidas 21 y 19, Bacalar, QROO, 77934
  • Place, Fort of San Felipe
    ‪19 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪19 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Double Room, 1 Double Bed, Pool View
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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 212 reviews
The price is €25
includes taxes & fees
28 Jun - 29 Jun
Bacalar 102 Hotel

About this property

Luna Azul Bacalar

This hotel features an outdoor pool, a business center, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Change of towels is available on request.
Luna Azul Bacalar offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature designer toiletries and complimentary toiletries. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Luna Azul Bacalar , you'll be within walking distance of Lake Bacalar. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a business center
  • Just a 3-minute drive from Laguna Bacalar Ecological Park and a few minutes from Lake Bacalar
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. You'll find a business center on site. Luna Azul Bacalar also features an outdoor pool, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bacalar hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2024
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night
  • Destination fee: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Luna Azul Bacalar Hotel
Luna Azul Bacalar bacalar
Luna Azul Bacalar Hotel bacalar

Luna Azul Bacalar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 57 reviews
Rating 8 - Good. 18 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heinrich

Liked: Cleanliness, property conditions & facilities
Clean room, staff is very nice, very professional. Overall great service.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Super cute hotel. Has a parking which is a plus. Super clean and staff is very good. Recommendable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Bacalar. Away from all the noise yet conveniently located and the staff is 👌
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a friendly staff. Very satisfied and well worth the price.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Erika

Liked: Staff & service
Mini fridge and coffe maker
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like the surrounding area where it is located. Not pleasant area to walk. A mechanic shop with old cars on the street. Trash, no green area at all. The fascility is nice but the neighborhood not.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities
Hôtel très calme en bordure de Bacalar. C'était très calme, ce qui était parfait car nous étions à Bacalar lors du Carnaval qui se déroulait dans le centre. Les chambres sont grandes et disposent d'un comptoir avec un évier, ce qui était très pratique en famille pour nettoyer des biberons ou faire des petits déjeuner rapides. La piscine est au centre et il n'y a jamais eu personne qui s'y est baigné lors de notre sejour, donc ce n'était pas bruyant. Les lits sont confortables bien qu'un peu petits pour 2. Il y a des rideaux occultants, ce qu'il n'y a pas partout au Mexique. On est à 5/7 mn du centre en voiture et c'est facile de se garer dans Bacalar.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Las almuadas un poco duras para mi gusto pero todo lo demás muy limpio y buena atension
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, sí regresaría definitivamente es encantador.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Azucena Gisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta calefacción a la alberca y dar mantenimiento a las regaderas
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Matti

Liked: Cleanliness, staff & service, amenities
Siisti ja tilava huone, josta käynti suoraan uima-altaalle, mukava henkilökunta
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy agradable, Martha es muy agradable y profesional.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy cómoda y amplia, muy limpia, nos pareció muy bueno que tengan estacionamiento, el personal muy amables, atentos y muy al pendiente de los huéspedes además de que la decoración del hotel es muy bonita, sin duda volveremos!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Siegrid isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen valor por tu dinero.

Personal muy amable y servicial. Muy cómodo y limpio con estacionamiento. Si volveria.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Esta a 15 metros de la carretera principal y en taxi todo cerca , y baratos , 25 a 40 pesos la dejada, solo los rápidos de Bacalar a 30 minutos y 200 pesos
Stayed 4 nights in May 2025
Verified

8/10 Good

francisco j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto es muy grande y comodo el precio es poco alto
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia, pocos cuartos, no tuvimos ruido, buena atencion. No hay restaurante y no esta en el centro , pero estos quedan a 5 minutos en auto y 15 caminando.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
La atención muy buena. Costo bajo
Verified

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama no fue lo confortable que esperaba, tenía una para rota el box.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Erika Tzetzangari

Liked: Cleanliness, staff & service
El hotel es bonito, familiar. Habitaciones amplias pero no cuentan con un sistema de drenaje adecuado, huele mucho a drenaje, poca presión del agua. El lavabo un poco atascado, no bajaba bien el agua ni en el excusado o en el lavabo. Hubo una situación de ves bugs pero se solucionó de inmediato. El personal muy atento. Falta un frigobar y que te dejen más amenidades de limpieza.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funcional

Hotel funcional, a 30 minutos caminando del centro. Limpio. La atención de Martha y José espectacular. La de Carlos, nefasto. La piscina necesita caldera, el agua está fría. Pocos lugares cerca para comer. Varias tienditas. No tienen frigobar
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Una muy buena opción de hospedaje.. recomendado
Stayed 2 nights in Nov 2024