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NALHÁ HOTEL BOUTIQUE Y VILLAS

3.0 star property

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Photo gallery for NALHÁ HOTEL BOUTIQUE Y VILLAS

Dock
Reception
Interior
Luxury Suite, Garden View
Outdoor pool

Reviews

10 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd Aaron Merino Fernandez Mz 50 Lt 9, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪11 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪10 min drive‬
  • Place, Cenote Cocalitos
    ‪13 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Quadruple Room, 1 Bedroom, Garden View

Deluxe Quadruple Room, 1 Bedroom, Garden View

Deluxe Quadruple Room, 1 Bedroom, Garden View

  • Garden view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, Garden View

Luxury Suite, Garden View

Luxury Suite, Garden View

  • Garden view
  • 81 sq m
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, Garden View

Luxury Villa, Garden View

Luxury Villa, Garden View

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Apartment, Patio, Garden View

  • Garden view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed

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About this property

NALHÁ HOTEL BOUTIQUE Y VILLAS

Beachside hotel to enjoy outdoor pool and sand beach
At NALHÁ HOTEL BOUTIQUE Y VILLAS, hit the private sand beach, dine onsite at Bar Alberca, or enjoy a drink at one of the hotel's 2 bars/lounges.
NALHÁ HOTEL BOUTIQUE Y VILLAS offers 16 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include bathtubs or showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a private beach and an outdoor pool.
During your stay at NALHÁ HOTEL BOUTIQUE Y VILLAS, you're just a quick walk from Lake Bacalar. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • Onsite recreation includes a private beach
  • Just a 1-minute drive from Lake Bacalar and 11 minutes from Laguna Bacalar Ecological Park
  • Cats and dogs welcome for a fee (restrictions apply)
Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 3-star Bacalar hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to noon and on weekends from 7:00 AM to noon. The hotel hosts a free manager's reception daily.
Bar Alberca - Onsite bar.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 1,972; reservation required
  • Snack bar/deli

Restaurants on site

  • Bar Alberca

Things to do

  • Art gallery
  • Free beach club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a lake
  • On a private beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per night, plus a one-time cleaning fee of MXN 1500 and a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: MXN 1700
  • Christmas Day (December 25) Gala Dinner per child: MXN 850 (from 4 to 10 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: MXN 1700

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 600 per pet, per night plus MXN 1500 one-time cleaning fee
  • Service animals are exempt from fees
  • Hosted evening meal: MXN 1972

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

NALHÁ HOTEL BOUTIQUE Y VILLAS Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience and the property manager is hands down the best. The location is off the beaten path, but we loved it! The private lagoon is a short walk down the hill and so amazing. Such a peaceful and beautiful area, definitely a must go if you’re wanting some time away from the city.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy nuevo y bonito, con acceso a la laguna. Fuera del pueblo, literal para desconectar y relajarse. Excelente servicio del personal
Stayed 5 nights in Dec 2025