See all properties

Puerta del Cielo Hotel Origen

3.5 star property

Choose dates to view prices

Photo gallery for Puerta del Cielo Hotel Origen

Outdoor banquet area
Property grounds
Exterior detail
Superior Studio Suite, Terrace, Lakeside
Standard Room, Terrace, Garden View | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪6 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Partial Lake View

Standard Room, Terrace, Partial Lake View | Terrace/patio

Standard Room, Terrace, Partial Lake View

7.8 out of 10
Good
(7 reviews)
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio Suite, Terrace, Lakeside

Superior Studio Suite, Terrace, Lakeside

Superior Studio Suite, Terrace, Lakeside

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Cristalino Lagoon Front Hotel Restaurant & SPA
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 160 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

Puerta del Cielo Hotel Origen

Hotel with 2 outdoor swimming pools, 6-minute walk to Lake Bacalar
This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, spa services, and a 24-hour front desk.
Puerta del Cielo Hotel Origen offers 14 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Puerta del Cielo Hotel Origen. During your stay, you're just a quick walk from Lake Bacalar. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include luggage storage and wedding services
  • 6 minutes by foot from Lake Bacalar and a 3-minute drive from Ecopark Bacalar
Puerta del Cielo Hotel Origen offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Puerta del Cielo Hotel Origen also features spa services, a front-desk safe, and pool umbrellas. Free self parking is available.

This 3.5-star Bacalar hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.
Puerta del Cielo Hotel Origen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Puerta del Cielo Hotel Origen

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3500.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Puerta Cielo Origen Bacalar
Puerta del Cielo Hotel Origen Hotel
Puerta del Cielo Hotel Origen Bacalar
Puerta del Cielo Hotel Origen Hotel Bacalar