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Acacia Hotel Bacolod

3.5 star property

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Photo gallery for Acacia Hotel Bacolod

Outdoor pool, pool cabanas (surcharge)
Front of property
Gazebo
Restaurant
Deluxe Twin Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Burgos St. Extension Reclamation Area, Bacolod, 6100
  • Place, Bredco Port Terminal
    ‪1 min walk‬
  • Place, SM City Bacolod Northwing
    ‪5 min walk‬
  • Place, San Sebastian Cathedral
    ‪13 min walk‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪33 min drive‬

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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The price is €75
includes taxes & fees
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About this property

Acacia Hotel Bacolod

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Acacia Hotel Bacolod offers 86 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Acacia Hotel Bacolod, you're just a quick walk from SM City Bacolod Northwing. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Steps from Bredco Port Terminal and 5 minutes by foot from SM City Bacolod Northwing
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi. Event space at this hotel measures 20452 square feet (1900 square meters) and includes a conference center. The business-friendly Acacia Hotel Bacolod also features an outdoor pool, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Bacolod hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Acacia Hotel Bacolod has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 351 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (20,452 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 351 per person
  • Airport shuttle fee: PHP 1500 per vehicle (one-way)
  • Airport shuttle fee per child: PHP 1500 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Acacia Bacolod
Hotel Acacia Hotel Bacolod Bacolod
Bacolod Acacia Hotel Bacolod Hotel
Hotel Acacia Hotel Bacolod
Acacia Hotel Bacolod Bacolod
Acacia Hotel
Acacia
Acacia Hotel Bacolod Hotel
Acacia Hotel Bacolod Bacolod
Acacia Hotel Bacolod Hotel Bacolod

Acacia Hotel Bacolod Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned from top to bottom every morning and the bedding changed every second day. The staff were very polite & professional
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

arvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and close to the mall
Stayed 1 night in Jul 2025
Verified

8/10 Good

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was best I’ve had in the Philippines at a hotel. Food was amazing and lots of variety!!
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Francisco M

Disliked: Amenities
We were assigned room 510 whose window AC was hardly working. We were moved to room 505 with a better working AC.
Stayed 1 night in Dec 2025
Verified

8/10 Good

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good hotel with very friendly staff.
Stayed 13 nights in Jun 2023
Verified

8/10 Good

Robert F Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like an oasis as the hotel is in a very nice locat

Fabulous pool, close to Ayala and SM Malls, great free breakfast, accommodation was good, beds good, away from the busy city in a very quiet spot, no road noise, good security, hotel manager was really nice as were front desk staff and the price was good using Hotels.com.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Josephine

Liked: Staff & service
The bed mattress hard. Very limited breakfast items. Walking distance to the ferry.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy thank
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy thank you
Stayed 1 night in Feb 2024
Verified

8/10 Good

Herbert Herminio

Liked: Staff & service, property conditions & facilities, room comfort

Acacia Bacolod Stay

Improve on your toilet accessories. Toothbrush, soap etc.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Colin

Liked: Cleanliness, staff & service
This is a decent hotel; however, my primary issue is that internet availability was very important—the most important thing—as I needed it for work. The internet at this hotel disconnects every hour and I believe this is a feature, not a bug, of their setup.
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

Michael

Disliked: Room comfort

Lame, avoid

Another of Bacolod's hotel's wanna-bes. - no hot shower - Wifi is a trickle. only .2Mbps, even email is slow. - Breakfast sucked, better to to elsewhere.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Bathroom was way too small. No shower curtains. Toilet to close to the wall facing forward, not easy to use.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very far from Acacia in Manila. Food is plated with limited choices. Incomplete toiletries. Very disappointing.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Disappoinng

It's a little disappoinng at Acacia bacold because of no clean water, brown color water, can't use it, even no informed during check in, also didn't accept room cancel at front desk, but they accepted after calling to travel agency. Overall poor service, will not book here any more.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As in most hotels in the Philippines, the breakfast was buffet type and invariably the food was cold. I had to get the staff to warm it up. The hotel had extensive refurbishing and the room we were allocated I am told had not been used for sometime. As a consequence, we found that the refrigerator had been delivered the previous day and was not installed. I had to install the refrigerator.
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

william

Disliked: Property conditions & facilities
Non potable water in bathrooms, dingy and paper thin towels, wifi impossible for periods of the day because of power fluctuations and sanitary conditions very questionable. I understand that there was the pandemic, but to keep using this as a crutch is inexcusable. My main concern is sanitation. This is something that Expedia should be concerned about for travelers. An experienced traveler I would have never considered staying at the Acacia knowing that they were using non-potable water any of the areas that I had to interact with. People who only travel occasionally, traveling with these conditions anywhere could affect their health. I recommend that Expedia immediately expunge this establishment from their listing until they can further investigate this matter.
Stayed 7 nights in Jun 2023
Verified

4/10 Poor

James

Disliked: Staff & service

Fix the parking lot and purchase new towels!

They say that first impressions are most important. So when driving into a resort, you’re supposed to be captured by the beautiful ambiance of the hotel and surroundings. I was too busy dogging pot holes in the driveway and parking lot that would have severely damaged my car. There are also no parking lines and guests park so poorly leaving many parking spots unavailable. There is no handicap parking. I thought that was a requirement by law. There was no spots reserved for seniors or expecting woman. I had to park about 150 yards away because of poor parking. One time I tried to park next to the building when I saw another car pull away. The guard made me move! I asked him why was it Okay for the other driver. He spoke no English and kept repeating the same thing “must move car”. Interesting enough… I believe he had his favorites. I saw the same black pickup truck parked in the shade next to the building every day! If it is the owners truck… then post a sign stating that’s his spot so everyone knows how he places his priorities and customer satisfaction.😏 The guard would go out and he’d move the cones for who he wanted to. I guess what bothered me was that I’m a senior and was feeling ill that day. I’ll let the pictures tell the story.Also, spend a few dollars on new towels and provide them at the pool. The towels were like ten year old scratchy rags!!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ito

Liked: Cleanliness, amenities, property conditions & facilities
いつもお世話になってます。とっても良いホテルでした。ありがとうございました
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay longer

This is a very good hotel, but the restaurant is not that great. SM is within walking distance so you could go there to eat, there you also find ATM etc.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Toiletries lacks soap and tooothbrushes. We have to buy toothbrushes and soap. No WiFi password was handed to us during check in.
Stayed 1 night in Jan 2021
Verified

8/10 Good

shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バコロドではかなり歴史のあるホテルのようで
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel sign visible from the main road. And a shuttle service between the adjacent SM City and hotel
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are kept clean everyday.
Stayed 3 nights in Jul 2019