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Hotel Palace

4.0 star property

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Photo gallery for Hotel Palace

Indoor pool, pool loungers
Balcony view
Lounge
Body treatments, reflexology, 3 treatment rooms, massages
Sun deck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Alexander-Moser-Allee 13, Bad Hofgastein, Salzburg, 5630
  • Place, Ski, Berge & Thermen Gastein
    ‪2 min walk‬
  • Place, Schlossalm Funicular
    ‪2 min walk‬
  • Place, Alpentherme Gastein
    ‪6 min walk‬

Room options

View all photos for Comfort Double Room, Balcony, Mountain View

Comfort Double Room, Balcony, Mountain View

Comfort Double Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, Balcony, Garden View

Comfort Single Room, Balcony, Garden View

Comfort Single Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 74 reviews
The price is €208
includes taxes & fees
5 Jul - 6 Jul
Das Alpenhaus Gasteinertal

About this property

Hotel Palace

2 restaurants, an indoor pool, and a health club are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Hotel Palace offers 198 accommodations with safes and bathrobes. Rooms open to balconies. Cable television is provided.

Bathrooms include bathtubs or showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hot springs and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including reflexology. There are hot springs on site.
During your stay at Hotel Palace, you're just a quick walk from Schlossalm Funicular. You'll find features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hot springs, a gym, and a steam room
  • Steps from Gastein Ski Resort and Schlossalm & Stubnerkogel Ski Area
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Palace offers its guests hot springs, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. A hot tub, a sauna, and spa services are also featured at the family-friendly Hotel Palace.

Smoking is allowed in designated areas at this 4-star Bad Hofgastein hotel.

Guests are served free buffet breakfast daily from 7 AM to 10:00 AM.
Hotel Palace has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Foosball table
  • Health club
  • Hot springs
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Hot springs
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 October, EUR 2.40 per person, per night
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.20 per person, per night
  • Tourism fee: EUR 0.55 per person, per night
  • Administrative fee: EUR 1.1 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 19 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 50402-000002-2020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Kur Sport-Hotel
Palace Kur Sport-Hotel Bad Hofgastein
Palace Kur Sport-Hotel Hotel
Palace Kur Sport-Hotel Hotel Bad Hofgastein
Kur- And Sport-Hotel Palace
Johannesbad Hotel Palace Bad Hofgastein
Johannesbad Hotel Palace
Johannesbad Palace Bad Hofgastein
Johannesbad Palace
Kur Sport Hotel Palace
Johannesbad Hotel Palace Hotel
Johannesbad Hotel Palace Bad Hofgastein
Johannesbad Hotel Palace Hotel Bad Hofgastein

Hotel Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 121 reviews
Rating 8 - Good. 61 out of 121 reviews
Rating 6 - Okay. 19 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 0 out of 121 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tunbola

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet ,the food was good ,the receptionists were nice, the pool was good and the beds were comfy
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Goce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2024
Verified

4/10 Poor

Mathias

Disliked: Cleanliness, property conditions & facilities, room comfort
This is an old hotell that has failed to modernize
Stayed 1 night in Aug 2024
Verified

8/10 Good

Maria

Liked: Cleanliness
Det vat et dejligt Hotel. Nok mest et hotel for den ældre generation.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten nur Nächtigung + Frühstück. Ein extellentes Abendbuffet war für geringen Aufpreis verfügbar. Kinder hatten viel Spaß im schönen Pool.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Ralf

Liked: Cleanliness, amenities, property conditions & facilities
Hotel mit sehr gutem Essen (HP) und aufmerksamen Personal. Das Schwimmbad war sehr angenehm.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Das Preis-Leistungs-Verhältnis war für uns als Familie gut, da kann man eigentlich meckern. Das Frühstücksbuffet war nicht sehr abwechslungsreich, aber in Ordnung. Auch beim Abendbuffet fand sich immer etwas. Der Service im Speisesaal lief mitunter etwas schleppend, was aber auch mit der personellen Ausstattung zu tun gehabt haben dürfte. Es waren recht wenige Kellner/ Kellnerinnen für viele Gäste zuständig. Insgesamt hatten wir eine gute Woche. Kann man machen und auch weiterempfehlen.
Stayed 8 nights in Aug 2024
Verified

8/10 Good

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes, sauberes, gut gelegenes Hotel, mit schönem Pool. Das Zimmer war ausreichend gross für 2 Zustellbetten für die Kinder. Wir hatten Halb Pension gebucht. Es war ein Gutes Frühstück und beim Abendessen immer was dabei was geschmeckt hat. Für 3 Nächte Optimal.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Michael

Durchschnittliches Hotel, in die Jahre gekommen, aber OK. Pool gut, Spa sonst klein. Essen gerade noch OK, aber alles, inkl Hauptspeisen, vom Buffet. Eine tägliche Getränkepauschale wird einem nahegelegt. Entspricht etwa 2 Getränken, sind aber auch selbst zu holen. Saftautomat, Bierzapfhahn und kleines Weinfass weiss - rot. Alles in allem hätten wir uns zu zweit in einem einfachen, herzlichen Haus ebenso wohler gefühlt wie in einem etwas höherpreisigen Haus mit gehobenem Service. Preis Leistung gerade noch OK. In einem Hotel mit diesem Namen und dieser Preisklasse würde ich Hauptspeisenservice an den Tisch und Minibar oder Wasserkocher oder Kaffeemaschine am Zimmer gut finden.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden und kommen gerne wieder.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Steffen Lintrup

Disliked: Staff & service

Ok til prisen

Fint hotel, men pool Manden var fin til prisen
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Man fühlt sich wohl.

Sehr gut gelegenes Hotel mit einem grossem Hallenbad und sehr schönen Wellnessbereich. Gutes Frühstücks- und Abendbüffett.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Thorleif

Liked: Cleanliness
Best thing about the hotel is its ideal placement with ski bus stop and shopping and recreation area close by. Facilities a bit dated but clean and tidy. Receptionists very welcoming and helpful. Bar and restaurant have something to learn from them. Great breakfast and dinner was good
Stayed 7 nights in Feb 2022
Verified

8/10 Good

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed bevallen
Stayed 7 nights in Feb 2022
Verified

8/10 Good

Tenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok overnatningssted

Tre overnatninger Venligt personale Sparsomt udvalg til morgenmad Bar præg af at det var lidt ældre personer der overnattede her Lækker pool
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, property conditions & facilities

Great experience with minor inconveniences.

The hotel was really nice, but it looked kinda old, I would say super luxurious for the 80s or 90s. Meal hours were awkward specially lunch. Well we visited it after the corona virus, so maybe the hotel was not functioning with full capacity.
Stayed 3 nights in Jul 2020
Verified

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

unless your +70 I would go somewhere else

The beds were really hard (when checking out, they Said we should have told them - so they had other beds that were better and we were left with bad ones?) You hear everything very clearly from outside the room - hallway, outside when trucks come at 4.30am with goods or at 23.00 when all the +70 year-olds are partying in the lobby The food was really not something I would recommend, be that dinner or breakfast! Especially if you have kids with you, then there isn’t really any dinner besides pasta and ice cream. If you are 70+ the food I’m sure, is delicious The clientele is clearly the older retired Germans/Austrians, so the review is mostly from a younger kids family perspective...
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
eten was niet goed met afrekenen voor de terugreis was niet vriendelijk
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good swimming pool and Sauna, nice breakfast. Very helpful Staff.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Very good breakfast. Nice indoor pool.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Es ist ein schönes Hotel mit einer guten Lage. Mit der Rezeption war ich nicht so zufrieden da sie uns so gut wie keine Informationen gegeben haben. Der Wellnesbereich ist sehr schön.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Disliked: Staff & service, amenities
struttura da rinnovare. Personale scarso (si sono scordati di farci la camera una mattina) e quando siamo tornati dopo un giorno in bici non ci hanno dato almeno gli asciugamani puliti per far la doccia... abbiamo dovuto prendere quelli per terra .......... non il massimo..........
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Die Unterkunft ist nicht für junge Familien oder Paare geeignet. Meiner Meinung nach auch kein 4 Sternen Hotel.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Myunghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

휴양하기 좋은 호텔...

관광 단지 안에 있는 좋은 휴양 숙소. 편의 시설이 잘 되어 있고, 특별히 겨울 스포츠에 아주 좋을 것 같음. 호텔 밖으로 나가지 않아도 며칠 시간을 잘 보낼 수 있을 것 같은 곳. 잘츠부르크 숙소를 검색하다가 이곳까지 왔는데, 길이 생각보다 잘 정비가 되어 있고, 오가는 길의 경치가 좋았음.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt var super fint, men dog manglede der noget mad til børn til aftensmaden
Stayed 3 nights in Jul 2019