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Steigenberger Hotel Bad Neuenahr

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Photo gallery for Steigenberger Hotel Bad Neuenahr

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Reception
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Kurgartenstrasse 1, Bad Neuenahr-Ahrweiler, RP, 53474
  • Place, Koechemarkt Bad Neuenahr
    ‪1 min walk‬
  • Place, Kletterpark Bad Neuenahr
    ‪15 min walk‬
  • Place, Nürburgring
    ‪52 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪58 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

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Exterior
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About this property

Steigenberger Hotel Bad Neuenahr

A casino, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a steam room, a coffee shop/cafe, and self parking.
Steigenberger Hotel Bad Neuenahr offers 216 accommodations with minibars and espresso makers. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Bad Neuenahr-Ahrweiler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Steigenberger Hotel Bad Neuenahr, you're just a quick walk from Koechemarkt Bad Neuenahr. You'll find features like free WiFi in public areas, plus a restaurant and a casino. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and bike rentals
  • 8 minutes by car from Government Bunker Documentation Site and 13 minutes from Gemarkenhof Ostrich Farm
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 23390 square feet (2173 square meters) and includes conference space. A casino, a steam room, and a terrace are also featured at Steigenberger Hotel Bad Neuenahr. Parking is available for a fee.

This 3.5-star Bad Neuenahr-Ahrweiler hotel is smoke free.

1858 Grill - This restaurant serves breakfast, lunch, and dinner.
Bistro Ora - This bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • Uncovered parking on site (EUR 29 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1858 Grill
  • Bistro Ora

Things to do

  • Bicycle rentals
  • Casino
  • Pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 23,390 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night for adults; EUR 0.80 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 29 per day (in/out privileges)
  • Nearby parking fee: EUR 15 per day (492 ft away)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steigenberger Bad Neuenahr
Steigenberger Hotel Bad Neuenahr
Steigenberger Hotel Bad Neuenahr Germany/Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr Hotel Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr Hotel
Steigenberger Bad Neuenahr Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr
Steigenberger Hotel Bad Neuenahr Hotel
Steigenberger Hotel Bad Neuenahr Bad Neuenahr-Ahrweiler
Steigenberger Hotel Bad Neuenahr Hotel Bad Neuenahr-Ahrweiler

Steigenberger Hotel Bad Neuenahr Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 497 reviews
Rating 8 - Good. 187 out of 497 reviews
Rating 6 - Okay. 51 out of 497 reviews
Rating 4 - Poor. 15 out of 497 reviews
Rating 2 - Terrible. 2 out of 497 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ann-Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location. Friendly staff. The only thing we was missing was minibar in the suite.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Matthew

Liked: Cleanliness, amenities
A beautiful hotel, but lifts not really working, work on the property started at 7.30am and there was no shower gel. Breakfast was good and the ambiance of the place is also very nice. I think they were having renovations, so once these are complete it will be very nice.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
We were given an upgrade and the room was very nice, although the cost was very high at £180+ , which we assumed was due to the time of year. It was part of an 8 day trip which included 5 hotels and this was almost double the cost of the other, good quality hotels. The hotel and amenities are excellent and I would have awarded a higher rating for the ambience……however we were very disappointed with the set meal at £69 per head. We had invited my husbands mother to join us and felt that it wasn’t value for money. The bar was suffering from staff sickness and service was slow…..but the head barman was very good and apologetic for any inconvenience. Overall a very nice hotel, but expensive.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Aufenthalt, einziger Kritikpunkt war das Frühstück, nicht das Angebot, das war hervorragend! Leider waren fast alle Tische reserviert, wer nicht reserviert hatte musste suchen, die reservierten Tische wurden während unseres Frühstücks nicht belegt, Tische über einen so langen Zeitraum nicht zu belegen … das sollte so einem Haus nicht passieren.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Birgitta

Liked: Cleanliness, property conditions & facilities
Stort, lätt opersonligt, men bevarar en fin gammal byggnad i en rogivande omgivning. Gammal kurort, mycket gamla människor, men lugnt och skönt. Fina vinområden och vandringsområden runtomkring.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
Makellos nicht; aber in Ordnung. Das Zimmer wurde nicht gesäubert; habe dies dann reklamiert. Das Schwimmbad ist eindeutig zu kalt.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities
Rent rum, sköna sängar. Mycket vänlig personal. Rummet något varmt, gick inte att ha fönstret öppet pga rummets placering. Riklig frukost.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel wurde nach dem Hochwasser im Erdgeschoss und ersten Stock anscheinend vollständig renoviert. Es sieht fantastisch aus. Der Badebereich mit einem großen Pool ist für uns perfekt gewesen. Frühstück war super lecker. Das Zimmer war groß und sauber und sehr wohnlich. Wie man sieht, uns hat es sehr gut gefallen.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Alles top und neu.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel! Eingangsbereich, Bar's und Wellness-Bereich wurden komplett erneuert & sind demnach super schön! Was leider ein Minuspunkt ist, sind die völlig überteuerten Parkplätze mit rund 30€ am Tag. Das erwarte ich als inclusive bei solch einem Hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel mit tollem Restaurant

Super schönes Hotel, super Service und Essen! Wir kommen sicher wieder!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Heiko

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Service im Hotel war gut, exzellentes Frühstück. Bei einer Zimmerreinigung gehört auch der Balkon dazu. Auch wenn immer noch rege Bautätigkeit in Bad Neuenahr herrscht, könnte der Balkon von Zimmer 150 wöchentlich eine Reinigung vertragen. Im Bad ist der Seifenspender am Waschbecken mit Panzerband befestigt. Hier sollte die Haustechnik Abhilfe schaffen. Die Minibar war nicht gefüllt und somit hat die Kühlkombination nur Energie verschwendet. Sehr netter Service im Bistro Oro mit annehmbaren Preisen für Speisen und Getränke. Das hoteleigenen Parkplätze empfinde ich überteuert. Wir werden bestimmt noch einmal wiederkommen
Stayed 2 nights in Sep 2025
Verified

8/10 Good

MASAMI

Liked: Staff & service
森の中のホテルで、とても静かで、良かった。
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut, aber ein klein wenig mehr erwartet.

Ich war zwei Tage für eine Hochzeit im Steigenberger Bad Neuenahr. Insgesamt war es ein schöner Aufenthalt, aber mit kleinen Schwächen. Das Personal beim Check-in war super freundlich und alles hat wunderbar geklappt. Habe sogar ein Upgrade bekommen. Zimmer war sauber, geräumig und das Bett ultra bequem, wollte gar nicht mehr raus. Zwei Kritikpunkte gibt es aber, die den Aufenthalt nicht ganz perfekt machen. 1. Hätte ich an der Hotelbar bessere Drinks erwartet, vor allem bei den dem Anspruch entsprechenden Preisen. 2. War die Experience beim Frühstück nicht ganz das, was ich beim Namen Steigenberger erwarten würde. Da das Hotel ausgebucht war, ging es beim Frühstück leider zu, wie in einigen AI-Urlaubshotels, alles sehr hektisch und irgendwie nicht entspannt. Kann aber auch daran gelegen haben, dass wir zur absoluten Stoßzeit dort waren. Dazu kamen kleinere Unzulänglichkeiten u.a. gab es an einer Station Nürnberger Würstchen, allerdings weit und breit keinen Senf, wenn man den dazu wollte. An einer zweiten Station, gab es zwar Senf, aber dieser stand, wie in den vorher erwähnten AI-Hotels einfach in einem offen Glas neben dem Buffet wie beim Camping, allerdings fehlte ein Löffel, um den Senf auf den Teller zu bekommen. Es gab zwar Löffel, aber diese waren für das Senfglas zu groß. Ich weiß meckern auf (sehr) hohem Niveau, aber so etwas hätte ich wie gesagt in einem Hotel dieser Preiskategorie nicht erwartet.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück war sehr vielfältig und man konnte ebenfalls Eierspeisen bestellen. Die Betten waren sehr komfortabel und es gab auch ein Kissenmenü.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Hat sich für das Geld nicht gelohnt.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities
Goed geoutilleerd hotel, goed restaurant, zwembad, sauna’s, gym. Overzichtelijk, netjes en vriendelijk personeel. Bedden te zacht. Goede respons op vragen en opmerkingen.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Marc

Liked: Amenities
Disliked: Staff & service
Sehr gute Lage, super Frühstück - Verhalten und Freundlichkeit des Personals der Rezeption stark verbesserungsbedürftig. Vom Ton her eher arrogant - aber nicht nur gegenüber uns, sondern allgemein gegenüber allen Gästen - teilweise überforderten und einen durchweg gestressten Eindruck gemacht. Unser Zimmer war nicht gereinigt (Haare in der Dusche, angebrochene Getränke im Kühlschrank). Der Umgang mit meiner Beschwerde war unprofessionell.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hans Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles supi

Alles war super. Klimaanlage funktionierte hervorragend, Schwimmbad neu und sauber, immer frische Handtücher
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes Hotel mit großen, neu renovierten Zimmern. Sehr freundliches Personal, eine sehr schöne Bar und sehr gutes Frühstück.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer, das Bad und auch das Bett war sehr klein. Wir hatten ein Zimmer in der 4. Etage. Daher empfinde ich den Preis für die Unterkunft als zu hoch. Das Frühstück war sehr gut, jedoch waren zu viele Menschen im Frühstücksbereich. Am Büfett war es daher zu voll.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist sehr zentral gelegen und sehr schön eingerichtet
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Schwimmbad und saunabereich. Sehr großes Hotel, ich mag es lieber etwas familiärer, aber Ausstattung und Frühstück toll
Stayed 1 night in Jun 2025
Verified

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Frühstück Bad muss verbessert werden!

Super frühstück a,ber nur kleines Bad ohne Thermalwasser und Masageduschen,kein Trinkbrunnen mehr wieder einrichten wie früher!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel im Herzen von Bad Neuenahr. Schöner Saunabereich und schöner Pool. Wir haben uns allerdings im Aussenbereich des Pools ausgesperrt und kamen nicht mehr rein. Durch eine Bautür ging es raus und ich bin im Bademantel einmal komplett ums Hotel. Die Zimmer sind sehr geräumig. Frühstück top
Stayed 2 nights in May 2025