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Hotel Cristallo

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Photo gallery for Hotel Cristallo

Front of property
Indoor pool, outdoor pool, pool loungers
Reception
Interior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Via Verda 3, La Villa, Badia, BZ, 39036
  • Place, Puez-Geisler Nature Park
    ‪17 min walk‬
  • Place, 5 Piz La Ila 2077m
    ‪6 min drive‬
  • Place, Alta Badia Ski Resort
    ‪6 min drive‬
  • Airport, Bolzano (BZO)
    ‪114 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, Poolside

Luxury Suite, Poolside | Mountain view

Luxury Suite, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Down duvets, minibar, in-room safe, individually furnished

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Room

Junior Room

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Cristallo

After a day on the slopes, return to Hotel Cristallo to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.
Hotel Cristallo offers 49 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Badia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Cristallo. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
During your stay at Hotel Cristallo, you'll be within walking distance of Puez-Geisler Nature Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, facials, or detox wraps at Wellness Cristallo
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from 5 Piz La Ila 2077m and a few minutes from Col Alto Gondola
  • Airport shuttle service available for a fee
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for horseback riding and mountain biking. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Badia hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Onsite venue - Overlooking the garden, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Onsite venue #2 - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Badia
Hotel Cristallo Badia
Hotel Cristallo Hotel
Hotel Cristallo Badia
Hotel Cristallo Hotel Badia

Hotel Cristallo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 90 reviews
Rating 8 - Good. 15 out of 90 reviews
Rating 6 - Okay. 4 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, amenities
Very good food. Very good spa. Very nice staff. Fantastic nature for skiing and hiking in the areas around the hotel.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ryon

Liked: Cleanliness, staff & service, amenities
The ENTIRE staff in all areas was exceedingly friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The saunas and pool were outstanding!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

zachary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Cristallo is a gem of a hotel, and the perfect location from which to explore the Dolomites. The staff is extraordinarily friendly and helpful, and makes you feel at home. The spa and dining programs are both extremely well-run and add to the benefits of staying here, Was truly sad to leave. Highly recommend
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a gem in the Dolomites

thoroughly enjoyed our stay at this beautiful hotel. room and all facilities are fantastic and we like the rustic but modern design.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Pere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We had an amazing time and the food is to die for
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

Outstanding service, food was excellent great atmosphere and beautiful spa and rooms it was amazing!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

XUDONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is way beyond our expectations. We really enjoyed the indoor and outdoor pool. The hotel staffs are very friendly and helpful. It’s a great experience staying there. We wish we should have stayed longer.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect stay with fantastic spa and service

A genuinely fantastic experience and would recommend this hotel to anyone. The service throughout was impeccable. The room was wonderful and spacious with fresh towels each day. The spa is brilliant and if you have the chance to join an Aufguss session we would strongly recommend it - it was great! The itinerary of daily events was a really nice touch and the dessert buffet (Fridays) and banquet dinners (Sundays) were very good. One of the very best hotel stays I have had.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every minute! Felt very pampered. Amazing place to return to after a long day of hiking and exploring. Excellent staff!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent hotel

Our stay was amazing, the service was excellent as well as the spa facilities . Food was superb and Christina gave us a great service at the restaurant . The chef Joseph is a master ! The only thins that can be improved (1) to heat the jacuzzi in the indoor pool as it’s too cold (2) to add weights of 2 or 3 k at the gym (which was also great )
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Salavatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The restaurant is truly exceptional. The staff members are not only professional but also incredibly kind. Francesco, in particular, went above and beyond to ensure that our dining experience was nothing short of perfect. He was consistently polite, professional, and readily available to assist us. The facilities and rooms are impeccably clean and well maintained. I highly recommend this place.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Yongchang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staffs and welcoming mood

Staffs at reception were kind and professional. Welcome and farewell were satisfactory. Spa facility was generally excellent except for the case that no warm water was provided at shower booth in indoor pool around dinner time. Rest of it, overall service and facility were exceptional. I would like to visit again.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Engin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel stay with very bad ending...

Hotel location, staff ,food, room and all facilities are great.These are 10/10...We have had 2 rooms with my boys. But we had a problem at the end of our stay wich our thoughts become very negative.After check out, we drove our car about 3 hours and remembered that my wife forgot her jacket at the wardrobe. Four members of our family were very sure that it was in the room when we left. We called the hotel 3 times to check if it is found and answers were all negative. It was very annoying to us. We are not considering value of the jacket. When you stay in a hotel ,it becomes your home during your stay and you want to feel 100% secured . As a result we do not want to go back again. Sorry...
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafter Ausblick
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour parfait. Superbe établissement. Personnel chaleureux, disponible et souriant. Spa formidable. Décoration de l’hôtel avec grand goût. Excellent repas en demi-pension. Carte des vins impressionnante. Espace enfants ludique et vraiment bien pensé.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härligt SPA, god frukost & middag. Utmärkt service!
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Francesca

Liked: Staff & service
Personale davvero cordiale e professionale. Standard estetico della camera a noi assegnata non coincidente con immagine e foto sia su vs sito che dell'hotel. Bagno con estetica agé . Posizione ubicativa non ideale su strada a medio scorrimento, rumorosa. Spa esterna con affaccio su strada
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Essen. Sehr guter Spa-Bereich. Sehr freundliches Personal. Eigener Ski-Bus.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Hotel mit ein Wellness Anlage
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Лучший отель в котором мы останавливались! Персонал 10/10 Чистота 10/10 Удобства 10/10 Местность 10/10 Спа-зона 10/10 Кухня 10/10 Понравилось абсолютно все! Бронировали номер стандарт, но при заселении нам предложили люкс с видом на горы без доплаты. Мы были в приятном шоке. В номере больше всего понравился камин, терраса с шезлонгами, панорамные окна с видом на горы, ванна отдельная от душа. Прекрасная спа-зона, в которую входит внешний бассейн с подогревом, внутренний бассейн, детский бассейн, джакузи, 4 вида саун, несколько релакс-зон, гидромассаж для ног. В спа-зоне есть уголок, где стоят угощения для постояльцев (разные виды напитков, орешки, сухофрукты, свежие фрукты). Отличные завтраки! Я впервые довольна классическими европейскими завтраками. Большое разнообразие блюд и все очень вкусное! Дополнительно мы оплачивали ужин, 32€ с человека. На ужине есть возможность сделать заказ на несколько позиций из меню. Не шведский стол. Так же здесь самый добрый и отзывчивый персонал, который нам встречался в отелях. Hotel Cristallo, мы влюбились в вас по уши!❤️ Вернемся еще ОБЯЗАТЕЛЬНО!
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

We felt sooooo spoiled
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr feudliches Personal. Herzlicher Empfang. Super Hotel, sehr sauber. Toller Spa Bereich. Hervorragendes Essen und gute Parkmöglichkeiten. Was will man mehr. Haben uns sehr gut gefühlt. Ein Danke an das Haus!
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort

Akzeptables Hotel

Die Zimmer sind sehr rustikal und haben eine einfache Ausstattung, aber der Wellness Bereich des Hotels ist traumhaft. Eine der Saunas hat eine Glasfront zur Poollandschaft, was etwas gewöhnungsbedürftig ist.
Stayed 3 nights in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura ha una spa moderna molto curata , Anche la colazione è molto ricca e attenta alle esigenze della clientela. Personale molto gentile .
Stayed 1 night in Oct 2019