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Maison Otis

3.5 star property

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Photo gallery for Maison Otis

Restaurant
Classic Suite, 1 King Bed, Non Smoking
Front of property
Interior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2
  • Place, Galerie Clarence Gagnon
    ‪1 min walk‬
  • Place, Sentier des Caps
    ‪2 min walk‬
  • Place, Train of Le Massif de Charlevoix
    ‪8 min walk‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Suite, 1 Queen Bed, Non Smoking

Design Suite, 1 Queen Bed, Non Smoking

Design Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Non Smoking

Signature Suite, 1 King Bed with Sofa bed, Non Smoking

Signature Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite, 1 King Bed, Non Smoking

Classic Suite, 1 King Bed, Non Smoking

Classic Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Maison Otis

Hotel in Baie-St-Paul with free parking
Free self parking and free WiFi in public areas are available at this smoke-free hotel.
Maison Otis offers 19 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Baie-St-Paul hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Maison Otis, you're just a quick walk from Galerie Clarence Gagnon. Free WiFi in public areas, free self parking, and meeting rooms are available.
  • Free WiFi
  • Free self parking
  • Services include luggage storage and a virtual front desk
  • Steps from Galerie Clarence Gagnon and Chocolaterie Cynthia
As a guest of Maison Otis, you'll find a terrace and ski storage. WiFi is free in public spaces. Free self parking is available.

This 3.5-star Baie-St-Paul hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Art gallery
  • Ski passes
  • Ski storage

Conveniences

  • Luggage storage
  • Virtual front desk

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests will receive an access code. A virtual front desk provides assistance to guests.
Property Registration Number 2024-12-31, 003356
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 465 reviews
Rating 8 - Good. 104 out of 465 reviews
Rating 6 - Okay. 19 out of 465 reviews
Rating 4 - Poor. 9 out of 465 reviews
Rating 2 - Terrible. 10 out of 465 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good except for how many steps to get to our room. However, the staff was very accommodating and helped with our luggage. So we would definitely recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Genevieve

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful newly renovated suite. Very friendly and helpful staff. Cute street for strolling, window shopping and dining. Short 1 km walk to fabulous Les Labours restaurant.
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Disliked: Staff & service
The service was good. There should have been more facilities operating. As we observed the bar was unattended and no dining room staff in sight although there was a food truck outside. the bed was small, lumpy and difficult to sleep with two large people.The route to the room was circutious and difficult.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abreck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Claude

Stayed 2 nights in Sep 2025

8/10 Good

Pierre

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 3 nights in Aug 2025

10/10 Excellent

Annique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary, Pittsburgh

Stayed 3 nights in Aug 2025

8/10 Good

richer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed our stay

Very nice hotel situated in downtown area. Room was clean and welcoming. The staff were polite and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle hotel bien décoré très confortable Bonne emplacements dans baie saint Paul prêt de tous restaurants et boutiques Très propre bon service
Stayed 2 nights in Aug 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were delightful even if the exterior of the building was a bit "tired". Staff were friendly and we enjoyed our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ginette

Stayed 1 night in Aug 2025

10/10 Excellent

Irina

Stayed 1 night in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe chambre et personnel chaleureux
Stayed 2 nights in Jul 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service!
Stayed 1 night in Jul 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas, Fonthill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant and relaxing two night stay at Maison Otis. Our very clean room had a king size bed, was very spacious and well appointed. In just a few steps we were outside the hotel to the main downtown area, which has many shops, art galleries and a wide variety of dining options. The location couldn't be any more convenient! We enjoyed breakfast in the restaurant at the hotel as well. Parking was also very convenient, with our car just outside the rear entrance of the building. The manager Guylaine is a very sweet kind lady who spent a considerable amount of time making sure that we were informed of what local attractions, including a tourist information centre were available to us. We highly recommend Maison Otis and would not hesitate to return!
Room with king bed
Stayed 2 nights in Jun 2025

8/10 Good

Mary-Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and close to everything in Baie St Paul. Wonderful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was more than exceptional with us, I recommend that place without a doubt in my mind.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025