Hiltop Hotel

2.5 star property
VIP Access

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Photo gallery for Hiltop Hotel

Lobby sitting area
Outdoor spa tub
Interior entrance
Deluxe Quadruple Room
Breakfast and dinner served, American cuisine

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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2620 Buck Owens Blvd, Bakersfield, CA, 93308
  • Place, Buck Owens Crystal Palace
    ‪1 min walk‬
  • Place, Bakersfield Heart Hospital
    ‪3 min walk‬
  • Place, Kern River
    ‪5 min walk‬
  • Airport, Bakersfield, CA (BFL-Meadows Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Single Room

  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

Comfort Single Room, Courtyard View

  • Sleeps 2
  • 1 King Bed

Comfort Double Room, Courtyard View

  • Sleeps 4
  • 2 Double Beds

Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 2 King Beds

Family Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hiltop Hotel

Hotel in Bakersfield with free breakfast and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and a 24-hour front desk. Change of towels is available on request.
Hiltop Hotel offers 199 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Bakersfield hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hiltop Hotel, you're just a quick walk from Buck Owens Crystal Palace. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at BUCKCAFE, a family restaurant that serves American cuisine
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, conference space, and an ATM
  • Steps from Buck Owens Crystal Palace and 7 minutes by foot from Bakersfield Heart Hospital
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1800 square feet (167 square meters) and includes conference space. The business-friendly Hiltop Hotel also features an outdoor pool, room service (during limited hours), and an ATM. Free self parking is available.

This Bakersfield hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
BUCKCAFE - This family restaurant specializes in American cuisine and serves breakfast and dinner.
The Junction - This sports bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BUCKCAFE
  • The Junction

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,800 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Hiltop Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 97 out of 302 reviews
Rating 8 - Good. 46 out of 302 reviews
Rating 6 - Okay. 44 out of 302 reviews
Rating 4 - Poor. 35 out of 302 reviews
Rating 2 - Terrible. 80 out of 302 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They only value large groups, tour companies and the like. Don't book as a single traveler. They put the cash cow in the better rooms with hot water.
Stayed 3 nights in Sep 2025

4/10 Poor

argelia

Disliked: Staff & service
I cancelled walk in smelled like cheap nasty hotel and when I walked up to the desk clerk she had a sad face. and most of all she said NO HOT Water. I Cancelled my trip to top off they charged me $30 like for cancellation I said WOW and this was on Saturday 20th and today is the 23rd and I still do not have my money back my refund what I paid on the card.
Stayed 1 night in Sep 2025

6/10 Okay

Jermaine

Stayed 1 night in Sep 2025

2/10 Terrible

Louise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT Stay at this hotel

Do not stay at this hotel. There was semen on the bed, dirty pillows, no gas to the building for hot showers, no cable in room, left hotel asking for refund and they refused. Avoid at all costs!!
Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to sleep with people coming and going at all hours. Their business model is set up to cater to large groups, not individuals. That being said, you don't matter as a customer unless you're in the tour bus. The rooms are ok, but the water pressure is sometimes low and the "hot" water is not even lukewarm at times.
Stayed 3 nights in Aug 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel allows large party in the pool area starting 10:30 pm on a Sunday. No quiet hours. Good luck. Also front desk told me the renovations by the owner were done cheapest as possible and probably not up to code. They'll be fixing it soon so that means more noise and inconvenience.
Stayed 2 nights in Jul 2025

2/10 Terrible

steve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in Go to my room no hot water no TV on the AC was off unplugged plugged it back in got the AC on took forever. For my room to cool down. Take a shower no hot water. No tv One to the restaurants/bar. Order dinner almost an hour later. The server came back and told me. The cook was nowhere to be found and they were having a gas issue therefore they could not cook anything. All these issues were known to all the staff but yet did not let anybody know when you checked in. Went back to the front desk different personnel. Completely rude and blamed me said I knew of these issues and still chose to stay there. Spoke with who seemed to be the owner she did not care one bit phones are down to you can't call the office. Check out this morning still no hot water took my key to the front desk astro receipt no paper in the printer so to use a map and printed on. That I receive this place needs to major help. No stars given.
Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not able to sleep with all the noise from tour groups coming and going at all hours of the night. Dirty and shoddy renovations. Very little homeless inside the area though. Outside? Tons
Stayed 2 nights in Sep 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently changed owners. They appear to be catering to tour groups and/or hosting parties past the decent quiet time hours. I've stayed many times but I can no longer. Single travelers and families should stay away. Many homeless. Shoddy renovations. Yes the water pressure is low in some rooms and the hot water is lacking sometimes. I don't know if that is a code violation or not but they did have inspectors recently.
Stayed 3 nights in Aug 2025

4/10 Poor

Jeff

Travelled with group

Bathtub grave yard

The water heater was broken and there was old bathtubs all over the property.
Stayed 1 night in Sep 2025

4/10 Poor

Saul

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No warm water at all through out my stay. No gas at the restaurant either.
Stayed 1 night in Sep 2025

2/10 Terrible

Brian

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water during my stay. Extremely loud
Stayed 1 night in Sep 2025

6/10 Okay

Debbie, South Gate

Stayed 1 night in Sep 2025

2/10 Terrible

Trevor

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Walking into the hotel wasn’t bad. I was greeted right away. Clean lobby. Receptionist was very nice and we had some random conversations, which I enjoyed as I had just driven by myself for the last 5 hours. She explained how to get to my room (the hotel is spread out pretty far so she recommended I drive and park in the back gated area). First thing, the gate should open with a room key. Instead, you have to press the call button and wait for someone to answer (took longer than expected) and that’s to get in or out. Arrived to my room. It was well over 100 degrees in my room, while outside was in the 80s with light rain. The window doesn’t open so I turned on the AC. Turned it down as cold as it would go and left to grab some food, in hopes it would have cooled down by the time I returned. Boy was I wrong, 2.5 hours later and it’s still around 95! Finally cooled down around 9pm, 6 hours after arriving. Attempted to take a shower. There was ice cold or cold water. No warm or hot. I struggled to take a cold shower to wash away the day Attempted to watch TV while I relaxed, but that wasn’t going to be possible. The TV doesn’t work! There’s no antenna or cable. It’s not a smart TV so I couldn’t watch any apps (Netflix, Hulu). Was going to hit the gym for a little bit but guess what, there is no gym, just a “room” under construction. Needless to say, I would not stay here again. Outdated and uncomfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Didn’t have cable or hot water drove home with swamp azz need to get there 💩 together
Stayed 1 night in Sep 2025

8/10 Good

Hellas Wai Shan

Business traveller
Liked: Staff & service, amenities
The room smells bad. The staff is friendly
Stayed 1 night in Sep 2025

2/10 Terrible

Mia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holds onto $100 hold for 6 days before releasing

Let me see 1/ false advertising they advertise a buffet breakfast included there's no buffet 2/ poor management manager promises to call in an hour weeks later never called 3/ poorly maintained rooms smelly carpet water stains on ceilings mid matched paint Rude rude rude staff We made the mistake of booking two non refundable nights before we stayed the second I wouldn't board a dog there
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I especially selected this property for it's tropical garden
Stayed 1 night in Sep 2025

2/10 Terrible

Mia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They suck

I've already reviewed them the only thing they're good at is providing an appalling standard of care
Stayed 1 night in Sep 2025

10/10 Excellent

Drayke

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Liss

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and kid friendly.
Stayed 1 night in Aug 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kari M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great grounds

We were surprised by the grounds and found the grounds very inviting and the room was very clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Donna

Stayed 1 night in Sep 2025