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The Merchant Baku

4.0 star property

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Photo gallery for The Merchant Baku

Front of property – evening/night
Creator video
43-inch LED TV with satellite channels, TV
Bar (on property)
Interior entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
4/6 Aziz Aliyev street, Baku, AZ 1010
  • Place, Baku City Circuit
    ‪1 min walk‬
  • Place, Fountain Square
    ‪3 min walk‬
  • Place, Nizami Street
    ‪7 min walk‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Signature Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Signature Balcony King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Accessible Bathtub

Deluxe Double Room, Accessible Bathtub | Bathroom

Deluxe Double Room, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, No Windows

Deluxe Double Room, No Windows

Deluxe Double Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

The Merchant Baku

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
The Merchant Baku offers 63 air-conditioned accommodations with minibars and safes. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Merchant Baku. During your stay, you're just a quick walk from Nizami Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Baku City Circuit and 6 minutes by foot from Nizami Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly The Merchant Baku.

This 4-star Baku hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to noon.
The Merchant Baku has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; AZN 35.40 for adults and AZN 17.70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library

Family friendly

  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AZN 88.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night
  • Service fee: AZN 7.08 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AZN 35.40 for adults and AZN 17.7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AZN 88.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 4 stars.

Property is also known as

The Merchant Baku Baku
The Merchant Baku Hotel
The Merchant Hotel Baku
The Merchant Baku Hotel Baku

The Merchant Baku Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 97 out of 111 reviews
Rating 8 - Good. 13 out of 111 reviews
Rating 6 - Okay. 0 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Feb 2026

8/10 Good

ilya

Liked: Cleanliness, amenities, property conditions & facilities
This is a very good hotel, in a prime location. Staff were amazing, atmosphere throughout the hotel is luxurious, the breakfasts is very good. Our room was very big and comfortable. The room is quite, despite the central location. The only things that threw us off were some overlooked details - There is only 1 towel hook in a double room. During shower, water pours outside, and the whole floor gets wet. The coffee machine is located in a spot that doesn't allow its operation. We had to play with its electrical cable and manually move it, in order to be able to use it. Also, once, after a very long shower, we ran out of hot water (this happened once, and didn't persist). All in all, non of the downsides is major or a deal breaker, but at this price point we feel this shouldn't have happened.
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew, Austin

Stayed 3 nights in Jan 2026

10/10 Excellent

Fatemah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities
Will be back
Stayed 3 nights in Nov 2025

10/10 Excellent

Nadezhda

Stayed 10 nights in Nov 2025

10/10 Excellent

Veli

Liked: Cleanliness, staff & service, amenities
Very nice concept hotel at the heart of the içeri şehir!
Stayed 6 nights in Nov 2025

10/10 Excellent

ianiv

Liked: Cleanliness, staff & service, amenities
Great location. Excellent rooms. Very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Avner, PETHACH TIKVA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great! All was excellent!
Stayed 4 nights in Sep 2025

8/10 Good

Khan, London

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very conveniently located hotel, very close to the main sites in the old city and plenty of restaurants to pick from for lunch or dinner. We stayed in a Deluxe Twin Room which was spacious enough for 2 adults. The bathroom was large but the bidet was not user-friendly (an issue I had in most hotels in Azerbaijan). There is not really a proper view from the room, you just see behind the hotel onto a main street. The breakfast area was quite small but never got too crowded when we visited in mid-June. The options were sufficient. One slight issue is that the room card only goes to the floor your room is situated in. The gym was located on another floor, so I had to go to reception every time to get someone to take me to the gym. The road to the hotel was closed when we visited (possibly in preparation for the Azerbaijan Grand Prix) so was quiet, but down the road, is the very busy main road. The staff were friendly and helpful. We flew out very early for our flight home and the staff were great enough to provide us a good portion for breakfast in the morning. I would definitely recommend this hotel as its located in a superb location, very close to the historical sites and the boulevard alongside the Caspian Sea. Restaurants and shops nearby as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kety

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was really good, the breakfast was amazing and the service was excellent!
Stayed 4 nights in May 2025

10/10 Excellent

ALSAYED

Stayed 3 nights in Mar 2025

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mikhail

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality and staff. One of the best. Location is perfect. Breakfast is perfect. Hotel located on street without cars, you shoul walk approx 100 meters, when you arrive by taxi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and design and very good service with friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in a great location in Baku

The service and stay was excellent. Having travelled in the region for a couple of weeks, this was by far the best hotel I stayed in. The rooms were large and comfortable, the staff friendly and helpful and the breakfast was substantial. The location was really good as well. Very closed to the old city and other sites. My only negative was I asked for two issues to be looked into, one was the toilet seat, which didn't seem to be addressed and the AC, which again was difficult to see if it was attended to. However, overall this is an excellent hotel and I would definitely stay here again without question.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lihy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

M., potomac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful tasteful impeccably clean rooms and public spaces with a mostly very professional staff, the pleasure in this hotel is the thoughtful touches in each room. Having said this, while soundproofing of windows to outside streets (very busy and active at night) is pretty good, soundproofing to hallways and next door rooms is abysmal and it was not possible to get staff to implement some measure of sound control for totally out of control party rooms. This meant zero sleep in a beautiful room.
Stayed 2 nights in Oct 2023

10/10 Excellent

SIOK CHYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel with Good location

The quality of hotel and location are very good. There was a slight leaking issue on our last night that came from the ceiling. If not for that, I would have rated it 5 stars.
Stayed 2 nights in Oct 2023

8/10 Good

Ahmed

Travelled with group
Liked: Amenities
Fantastic hotel
Stayed 2 nights in Oct 2023

8/10 Good

Jahangir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Merchant Baku organized a smooth airport pick-up which put us at ease at the start. At the reception, the personable Mr. Pervez made the usual processes effortless. The location of the hotel was great and our room was comfortable. The Dining area Supervisor, Mr. Nahid was an excellent host and took care of our choices while Mr. Akbar provided prompt service. Although our trip was short, we had a lovely holiday, all thanks to the hotel staff who made it possible. We look forward to our next trip to Baku!
Stayed 5 nights in Oct 2023

8/10 Good

Jaroslaw

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel but disappointing service

I was looking forward to staying at the hotel and really wanted to score it high but the service was really disappointing. It's a beautiful boutique hotel in a perfect location next to the old town and buzzy area of bars and restaurants. I really enjoyed my stay there. The problem was that when i was trying to call the hotel, the call didn't go through, then when it did it said the call transfer failed and when I got to talk to reservations, the lady told me couldn't transfer the call as she had no such option and I needed to call again. With the 10th attempt, I gave up. We called room service three times on different occassions. Only once they brought what we asked for. The other two times no one bothered and when we called the reception to tell them that nothing had arrived and we were going to sleep they said they were sorry without any attempt to actually chase to deliver what we asked for. We also checked breakfast started at 7am, whereas the guy at the reception insisted it started at 7.30 and then told me to go the bar to check, I told him that he should go and confirm and not sending the guest to sort it out. The service was really disappointing. The only competent person was the bar manager who always greeted us with a smile and ensured we were ok. Long wait for a coffee at breakfast too. I would say, more smiling, more thinking about the guest would help. It's a great hotel as a building though. Very small gym.
Stayed 4 nights in Aug 2023

2/10 Terrible

Soud

Stayed 1 night in Jul 2023

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and super nice staff. Great location

Amazing stay here for 3 nights. We were a group of 10. Fantastic hotel with great location. Super friendly staff and great bar and restaurant. Very close to the old city and many food options around. Highly recommended
Stayed 3 nights in Jun 2023