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4.4 out of 5

"The hotel is extremely pretty, with lovely gardens and many freeform swimming pools around all of the buildings. It creates quite an intimate feel for ... " More

By Susieblue on Wed 01 May 2013

Enter dates to see availability

Room, 1 King Bed, Garden View (Deluxe Garden View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
€174* Per night/room 19 Apr - 20 Apr

Room, 1 King Bed, Lagoon View (Lagoon Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 1 Bedroom, Private Pool, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Lagoon View (Lagoon Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. During your stay, you're just a quick walk from Bukit Peninsula. Free WiFi in public areas, free valet parking and a free area shuttle are available.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Banyubiru Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 7 outdoor pools
  • Treat yourself to body scrubs, aromatherapy or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 12 minutes by foot from Nusa Dua Beach and a 3-minute drive from Tanjung Benoa
  • Free local-area and shopping centre shuttle service

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Everyone (2) Couples (4) Family (3) Other (1)
4 out of 5

A very nice beach hotel

The hotel is extremely pretty, with lovely gardens and many freeform swimming pools around all of the buildings. It creates quite an intimate feel for a big hotel. The beach is long and sandy with views to other islands and is great for swimming at high tide, but at low tide the water goes right out leaving rock pools where the locals collect various sea creatures for the cooking pot. The food is excellent but the alcohol is quite expensive.

Posted by on 1 May 2013

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5 out of 5
Sehr schöne Zimmer und Gartenanlage, hervorragendes Essen und super freundliche Mitarbeiter. Alles Top👍

Posted by on 21 Dec 2019

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Comment from Hotel Management

26 Dec 2019 by Lucia

Dear Reviewer, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are delighted to learn that you have had an enjoyable stay and that we contributed in some small way to make your recent experience at The Laguna Resort & Spa a pleasant and memorable one. Look forward to welcoming you back to our resort. Kind regards, Lucia Liu General Manager

5 out of 5
Sicher eines der besten Hotels in Bali. Sehr schöne Anlage, zuvorkommendes Personal, top Lage. Sehr empfehlenswert.

Posted by on 2 Dec 2019

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Comment from Hotel Management

12 Dec 2019 by Nizel

Dear reviewer, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are delighted to learn that you have had an enjoyable stay and that we contributed in some small way to make your recent experience at The Laguna Resort & Spa a pleasant and memorable one. Look forward to welcoming you back to our resort. Kind regards, Nizelania Tarini Director of Rooms

5 out of 5
L'accueil et la politesse de tous les collaborateurs. Toute les équipes que ce soit à la piscine ou la plage, à la réception, et dans les restaurants sont vraiment à l'écoute des desideratas des clients, de plus avec le sourire. Les piscines, grandes et nombreuses sont très bien entretenues.Le buffet du petit déjeuner est très varié et d'excellente qualité. Le seul bémol que je pourrais trouver à ce splendide hotel a trait à la restauration 'à la carte' de ses restaurants dont la qualité de la cuisine n'est pas tout à fait à la hauteur des prestations hôtelières malgré des prix "5 étoiles". Pour le reste le top du top.

Posted by on 9 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Lucia

Dear reviewer, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are delighted to learn that you have had an enjoyable stay and that we contributed in some small way to make your recent experience at The Laguna Resort & Spa a pleasant and memorable one. Total guest satisfaction is our utmost priority and it is thanks to your feedback and comments that we are able to maintain and further improve on our service standards in particular with quality of food. We look forward to welcoming you back in the near future. Kind regards, Lucia Liu General Manager

5 out of 5
Very friendly personal and a really beautiful hotel.

Posted by on 16 Sep 2017

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5 out of 5

deluxe room w. garden view

amazing hotel resort! perfect food, friendly staff and a nice beach in front of the hotel. i'll definitely come back again.

Posted by , from switzerland on 14 Sep 2017

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5 out of 5

Einfach perfekt

Wir gingen in für einen Herbsturlaubaus Europa Bali und wir waren wirklich auf dem hohen Standart des Hotels beeindruckt. Es ist wunderschön , atemberaubend. Das Personal ist unglaublich, immer zur Verfügung , um zu helfen . Der Blick auf unser Zimmer zum Garten , aber wir ein kostenloses Upgrade auf die Aussicht auf den See , die erstaunlich ist, bekam . Was wir am meisten liebte, war , dass wir für den Tee auf dem Zimmer zu einem bestimmten Zeitpunkt nur wünschen kann , und es kostenlos war . Es ist mit Abstand einer der höchsten Standards Hotel haben wir mit anständigen Lebensmittelpreise waren ( für einen touristischen Standort) und erstaunliche Erfahrung. 5 Sterne! kann es sehr empfehlen

Posted by on 31 Oct 2015

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4 out of 5

Schöner Urlaub

Wie hatten eine tolle Zeit, und würden es Familien weiter empfehlen.

Posted by on 2 Sep 2015

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3 out of 5

Naja...

Alles sehr teuer im Hotel. Duty Manager nicht zuvorkommend.

Posted by on 13 May 2015

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3 out of 5

ras

Hôtel un peut vieux au niveau des chambres les repas ainsi que boissons sont hors de prix hôtel avec plus de chambres que de transats sur la plage bref rapport qualité prix ont trouve beaucoup mieux surtout a Bali.

Posted by on 4 Sep 2014

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About the The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

Location Kawasan Pariwisata Lot N2, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Free self parking and valet parking are available. This Nusa Dua hotel is smoke free.

  • 287 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7772 sq ft of conference space
  • 722 sq. m of conference space
  • Built in 1991
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 7
  • Children's pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Property shuttles: Free area shuttle within 1.6 km and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Children's slippers
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Banyubiru Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Reservations are required.

Arwana Restaurant – This beachfront restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cornerstone Deli – Overlooking the pool and garden, this delicatessen specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Kulkul Beach House – This beachfront bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

De Bale Lounge & Bar – Overlooking the pool and garden, this lobby lounge specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 999000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 999000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Laguna Luxury Collection Bali
  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Resort Nusa Dua Bali
  • The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.