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Grand Tjokro Balikpapan

4.0 star property

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Photo gallery for Grand Tjokro Balikpapan

Outdoor pool
Front of property – evening/night
Interior entrance
Superior Single Room
2 restaurants; breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jl. Marsma Iswahyudi No.21, Balikpapan Selatan, Kel.Sepinggan Raya, Balikpapan, Kalimantan Timur, 76115
  • Place, E Walk
    ‪9 min drive‬
  • Place, Pentacity Mall
    ‪10 min drive‬
  • Place, BSB Beach
    ‪12 min drive‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪15 min walk‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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The price is €42
includes taxes & fees
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About this property

Grand Tjokro Balikpapan

Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Grand Tjokro Balikpapan offers 149 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Grand Tjokro Balikpapan, you'll be close to E Walk. Features include free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Batik
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a playground
  • 7 minutes by car from E Walk and 8 minutes from Pentacity Mall
  • Free airport shuttle service
Grand Tjokro Balikpapan offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Grand Tjokro Balikpapan also features spa services, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Balikpapan hotel.

Batik - This lobby lounge specializes in international cuisine and serves light fare only.
Tjokro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #3 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Batik
  • Tjokro

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Tjokro Balikpapan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 375000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 375000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Grand Tjokro Balikpapan offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Tjokro Balikpapan Hotel
Grand Tjokro Balikpapan
Grand Tjokro Balikpapan Hotel
Grand Tjokro Balikpapan Balikpapan
Grand Tjokro Balikpapan Hotel Balikpapan

Grand Tjokro Balikpapan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 36 reviews
Rating 8 - Good. 22 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Togo

Liked: Cleanliness, staff & service
Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Comfy!

New & nice hotel, but I couldn't get wifi connection in my room. And on the last day of my stay the water came out very dirty & I was disappointed as hotel didnot react immediately, we called 3 times & they took action after we came down to the front desk. Anyway, hotel's condition is very nice & comfy.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Waiting for ordered drinks and food took about 1,5 hours. First dish on the table after 40 minutes. Last dish after 1,5 hours. Not what you call a familydinner.. No one approaching for an explanantion. When I mentioned it myself there was a soft sort of excuse. Rooms so so. Not 4 star experience. I will not visit again.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Jeannie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away

Most disgusting, filthiest hotel i have ever stayed in. As soon as you step into the lifts, you can feel the grime. Things didn’t get better in the room. This place is in no way set ip for Western tourists. No alcohol was permitted, the food is rubbish, and the view out our window was the runway of the airport across the road. As there was no double glazing, we heard the planes land & take off from 5am -10pm. Do yourself a favour, stay elsewhere.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
It was a one night layover between flights but I booked the hotel because it is close to the airport and advertised room service from an advertised restaurant and bar. After travelling for most of the day I was looking forward to a nice dinner and a glass of wine, but there was no bar as noted in the listing. The front desk was also not able to provide converter plug to accommodate my electrical devices, decovered there were no towels in my room after I had already showered, and at midnight, there was a knocking on my door enough to wake me up, when I opened the door the gentleman handed me a towel. I was so over this hotel by that point I just took it and closed the door and went back to bed to sleep before my flight the next morning. Really felt the room was not cleaned before I got there, bedding seemed okay but the carpet was not vacuumed and the bathroom counter was not cleaned. These were just the really obvious things.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Peter

Sehr schönes Hotel mit perfektem Service.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Larry P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Transit Hotel

The hotel is very close to the airport which makes it a good option as a transit hotel. The room was clean and the breakfast was pretty good. The front desk staff was polite and helpful.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable modern hotel, very close to airport. Staff are very helpful.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Arief

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran Tjokro is professionally handling customer request prior to check-in. They follow up the request from airport pick up and drop service, re-confirm room request and breakfast box. Keep it up good service
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel. The staff went put of their way to help me. The room was clean and modern. Absolutely no complaints about any issue. Very close to the airport and they have a bus to take you back to the airport during the mornings. $7.00 via taxi.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

The Hotel was what I was expecting from the pichures it was clean and tidy and the buffet had plenty of choices for a good simple breakfast to start the day the service of the staff was very good can speak English to a extent and are friendly and fast aswell always willing to help with a smile I would recommend them
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short stay, but the hotel is overall good and Close to the airport
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was very nice, and our room was well appointed. Also, the breakfast offering was extensive and quite good!
Stayed 1 night in Aug 2018
Verified

8/10 Good

Abd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2018
Verified

8/10 Good

Arief

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Verified

6/10 Okay

Jeffrey

Disliked: Cleanliness

Poor cleaning service

Checked in late night. Too tired to check the room. I believe have requested non smoking room. But when woke up in the morning I found cigarette butts in the room from previous guest. Report to the front desk but the officer just wrote it down and didn't show any prompt response
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Handi

The room so small.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Oman

Liked: Staff & service, property conditions & facilities, room comfort

Hotel aminities

Over all is GOOD , more varian menu for breakfast and taste is Good .
Verified

8/10 Good

Oman

Liked: Staff & service, property conditions & facilities, room comfort
I think for all Good , breakfast, room is comfort. Only one, when i stay in first day i get Twin bad and for cover pillow small not Good im complain With room service and fast for handle problem solve. What ever all service This hotel very good
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Content Traveler

The room had a musty smell that seemed to disappear after the air conditioner had run for a while. The room was clean. Breakfast had a wide selection of food, although most was not western in taste.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good for transfer

Free transportations to the airport was quite convenient and the service was good.
Verified

8/10 Good

Didi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pemandangan runway Bandara cukup menarik anak-anak dan fasilitas kolam renang yg cocok untuk anak-anak.
Verified

8/10 Good

destien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel near Airport

Better than Hakaya Hotel at Sepinggan Airport...They also have free airport transfer for return
Verified

8/10 Good

Ardy

Liked: Cleanliness, staff & service, property conditions & facilities

great location

meetings at the airport, hotel location is great, walking distance to airport
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Замечательный отель. Жаль, что удалось оставаться в нем непродолжительное время.