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Craig's Royal Hotel

4.0 star property

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Photo gallery for Craig's Royal Hotel

Lobby sitting area
Breakfast, lunch, dinner served; local and international cuisine
Staircase
Royal Suite, 1 King Bed, Balcony | Living area
Royal Suite, 1 King Bed, Balcony | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
10 Lydiard St South, Ballarat, VIC, VIC3350
  • Place, Ballarat Town Hall
    ‪2 min walk‬
  • Place, Ballarat Base Hospital
    ‪15 min walk‬
  • Place, Sovereign Hill
    ‪2 min drive‬

Room options

View all photos for Royal Suite, 1 King Bed, Balcony

Royal Suite, 1 King Bed, Balcony

Royal Suite, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Royal Room, 1 King Bed

Royal Room, 1 King Bed

Royal Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Craig's Royal Hotel

Hotel with bars, near Sovereign Hill
This smoke-free hotel features a restaurant, 2 bars/lounges, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, conference space, and concierge services. Housekeeping is available on request.
Craig's Royal Hotel offers 41 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Ballarat hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Craig's Royal Hotel. During your stay, you're just a quick walk from Her Majesty's Theatre. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at The Gallery Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Her Majesty's Theatre and Ballarat Town Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Craig's Royal Hotel. The hotel can provide concierge services and wedding services.

This 4-star Ballarat hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Gallery Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Craigs Cafe and Larder - This coffee shop serves brunch and light fare.
Foyer Lounge - Onsite bar.
Craigs Bar - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 15 to 100 for adults and AUD 15 to 100 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Craigs Bar
  • Craigs Cafe and Larder
  • Foyer Lounge
  • The Gallery Restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1853
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 100 for adults, and AUD 15 to 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Craig's Hotel
Craig's Royal Hotel Ballarat Central
Craig's Royal Ballarat
Craig's Royal Hotel
Craig's Royal Hotel Ballarat
Craig's Royal Hotel Ballarat, Victoria
Craig's Royal Hotel Hotel
Craig's Royal Hotel Ballarat
Craig's Royal Hotel Hotel Ballarat

Reviews

Craig's Royal Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 455 out of 706 reviews
Rating 8 - Good. 155 out of 706 reviews
Rating 6 - Okay. 59 out of 706 reviews
Rating 4 - Poor. 21 out of 706 reviews
Rating 2 - Terrible. 16 out of 706 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Glorious old hotel with great charm
Stayed 2 nights in Jul 2025

2/10 Terrible

Douglas

Stayed 1 night in Jul 2025

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an old world charm.
Stayed 1 night in Jul 2025

8/10 Good

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic atmosphere

Was great to soak up the historic atmosphere in bars, entry and restaurants. Surprised by the pokies but guess you've got to pay the bills. Lovely room but the farthest from lift along many winding corridors. It was very quiet on the Friday night we stayed, comfy beds but chilly bathroom with horrible showerhead. Book the parking before you stay otherwise have to pay on street.
Stayed 1 night in Jul 2025

8/10 Good

Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable evening
Stayed 1 night in Jul 2025

10/10 Excellent

Tabyta

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Warm, quiet rooms, friendly staff!
Stayed 2 nights in Jul 2025

8/10 Good

sally

Travelled with partner
Liked: Cleanliness, amenities
Good bed. pillows need an update. Hotel needs a bit of TLC- carpet on stairs; furniture falling apart a bit; Great showers & heated towel racks. Hair dryer wasn't heating. Standards have dropped from previous visit.
Stayed 2 nights in Jun 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Even though I had a single room, there was no apparent powerpoint in which to plug the kettle into. None under the desk. I had to use the kettle in the bathroom. The powerpoint were also flush with the carpet making it very hard to use some chargers, and they were incredible old.
Stayed 1 night in Jul 2025

4/10 Poor

Bronwyn

Disliked: Staff & service, property conditions & facilities, room comfort

Ordinary

On check-in at 5.15pm, was advised that car park was full and we would have to use street parking. At 7.15pm the same receptionist was overheard by me, directing another check in, how to access the car park. Would've liked to have a meal in the restaurant, but on checking prices there was a charge for add on sides at approx $10 each item. Room had no space at all. TV was in a recessed cabinet and difficult to watch. To watch tv, we had to move very uncofortable chairs to corners of the room. When we returned to our room after having a meal elsewhere, the lift was not working, as someone hadn't closed the lift doors on another level. Reported to bar staff and was advised that they would send a staff member to rectify. After a 10 minute wait, my arthritic husband who uses a walking aid, climbed the stairs to rectify it himself. A cup of tea would have been nice before retiring...One tea bag. Bed was hard as a rock and the pillows have seen better days. We have stayed at this hotel previously and have found the facilities and service was excellent, but it would appear to me that the standards have dropped.
Stayed 1 night in Jul 2025

8/10 Good

Annabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pity we were not verbally told about the parking that needed to be booked when we had a check ph call a few days before arrival - we had not read that
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Location / ambiance / township/ restaurant
Stayed 2 nights in Jul 2025

4/10 Poor

Kristina

Travelled with partner
Disliked: Cleanliness, staff & service
Disappointed!! ….where do I start? • We stayed 7 nights at Craig’s Royal Hotel. • Aircon thermostat obviously not working as it just kept getting hotter. We advised reception 3 times, and were told a technician would be through. That didn’t happen. We turned it off. Ballarat winter. • Fridge in the room wasn’t working. We fixed it, as other requests were not honoured. (AIRCON) • Going green policy!! In theory I like this, I don’t have a fresh bed or clean towels at home, and agree it is a waste of resources. IN THIS CASE going green is going MEAN. A coffee cup and wine glass for 5 days is not green, it’s grotty. Rubbish still needs to be removed, and some surfaces wiped down. When I mentioned this, I was asked why I hadn’t requested a clean. Jess did come through on one of our last days, and a true credit to the hotel. • Crazy prices for drinks. “We serve luxury wines and spirits”, but why mix black label with coke? Large glass of wine(yummy) and scotch and coke $29.54. • I noticed the bars and restaurant were rarely used (too pricey?), but pokies open from early until 4am. Focus is obvious. • And the last straw, after spending copious amounts of money on parking meters I was charged $90 for parking (refunded after request). Kristina
Stayed 7 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality
Stayed 1 night in Jun 2025

6/10 Okay

Casey

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were friendly & helpful. The main negative was paying top dollar & not getting room clean - apparently you need to tell them of this need!! It was cold in the dining room as the room was huge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful old hotel, retaining the atmosphere of its glory days, but with modern amenities and a good restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the lift! The property was an experience in itself... surrounded by history
Stayed 2 nights in Jun 2025

4/10 Poor

Larry

Check-in staff unhelpful. Room was dark and claustrophobic. Lacking in PowerPoint's- had to plug in kettle near floor while on my knees !!! Definitely, in today's electronic world need more powerpoints ! Lighting was poor in room. Couldn't adjust air-conditioning! 2nd morning had no hot water. Only found out after standing in shower for 10min waiting. Went to reception, they already knew - no communication skills! It was allegedly being fixed that day. We asked for a refund for the next night (3rd of 3) and was refused. Checked ourselves out and went somewhere else. Overpriced for level of comfort and very poor customer service skills. Was really looking forward to the stay. Not recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical and renovated tastefully.
Stayed 2 nights in Jan 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely. Period features but all up to date plumbing, heating etc. Staff are lovely and had lunch in the dining room atrium area. Pokies downstairs out of sight if you need them close to cinemas walking 400m up the hill and bank over the road for atm. We’ll be back for sure. Only minus I could think of was TV a bit hidden in the cupboard. Cheers
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely decor and historical pub. Great location in the heart of Ballarat. My room for some reason was very nosy and I could hear people talking quite loudly for most of the night. The other fault was my room’s temperature which was more like a sauna than a room.
Stayed 1 night in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, very helpful and welcoming. The hotel itself is beautiful and definitely worth touring for the history. Thankfully the pokies are tucked out of sight
Stayed 1 night in May 2025