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Palacio de la Serna

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Photo gallery for Palacio de la Serna

Garden
TV
Minibar, in-room safe, desk, free WiFi
Pool
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pet-friendly
  • Breakfast available
  • Spa
  • Room service

Explore the area

View in a map
Cervantes, 18, Ballesteros de Calatrava, Castilla - La Mancha, 13432
  • Place, Quijote Arena
    ‪19 min drive‬
  • Place, Don Quijote Museum
    ‪20 min drive‬
  • Place, Plaza Mayor
    ‪21 min drive‬

Room options

View all photos for Classic Double Room

Minibar, in-room safe, desk, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

TV

Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

TV

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About this property

Palacio de la Serna

Hotel in Ballesteros de Calatrava with a full-service spa and a nightclub
This hotel features a full-service spa, a restaurant, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a hot tub are onsite. Housekeeping is not available.
Palacio de la Serna offers 16 air-conditioned accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a hot tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
You'll find features like free WiFi in public areas and self parking, plus a full-service spa at Palacio de la Serna.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • 12 mi (19.3 km) from Quijote Arena and 12.1 mi (19.5 km) from Gasset Park
Palacio de la Serna offers its guests a full-service spa and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A nightclub, a rooftop terrace, and spa services are also featured at the business-friendly Palacio de la Serna. Free self parking is available.

Smoking is allowed in designated areas at this Ballesteros de Calatrava hotel.

Palacio de la Serna has a restaurant serving lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Nightclub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately EUR 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Palacio De La Serna
Hotel Palacio Serna
Palacio De La Serna
Palacio De La Serna
Hotel Palacio Serna Ballesteros de Calatrava
Palacio Serna Ballesteros de Calatrava
Hotel Palacio De La Serna Hotel
Hotel Palacio De La Serna Ballesteros de Calatrava
Hotel Palacio De La Serna Hotel Ballesteros de Calatrava

Palacio de la Serna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Carlos julio

Liked: Cleanliness, property conditions & facilities