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3.8 out of 5

"Beautiful hotel clean and friendly staff. No problems " More

By a verified traveller on Fri 19 Apr 2019

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Hotel Description

Our customers tell us that they enjoy the clean rooms at Shearwater Hotel & Spa. During your stay, you'll be close to Ballinasloe Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This 4-star hotel has 104 rooms over 2 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • All rooms offer deep-soaking bathtubs, 24-hour room service and satellite TV
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Ayurvedic treatments, body treatments or facials at The Spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 8 minutes by car from Battle of Aughrim Interpretive Centre and 9 minutes from Ballinasloe Golf Club

Twin Room (Room Only)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
€91* Per night/room 4 May - 5 May

Standard Family Room B&B

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room (Room Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Two Bedroom Family Room B&B

Bed Count 1 King Bed Maximum Occupancy 5 Max

Single Room B&B

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Shearwater Hotel & Spa ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Shearwater Hotel & Spa

Everyone (5) Couples (2) Family (2) Other (1)
5 out of 5

Posted by on 10 Jun 2019

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4 out of 5
Beautiful hotel clean and friendly staff. No problems

Posted by on 19 Apr 2019

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5 out of 5

Posted by on 3 Oct 2018

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3 out of 5

Adequate but nothing special

The hotel is on the edge of the town so is a bit of a walk to any shops, bars or restaurants. There's no real atmosphere at this venue and although I only stayed one night, there was nothing about my visit that would make me want to come back. Having said that, it was clean and functional.

Posted by , from London on 5 Oct 2017

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2 out of 5

Disappointing,

Pool and showers not clean, mould in the shower. Waiting for a drink was far too long, food at the restaurant disappointing as well as there in no variety of food, just a few options, restaurant service not great either. We were 4 guests and we only got 2 towels in the bathroom. Overall wasnt a great experience for us and I can't really recommend this to someone else.

Posted by on 28 Aug 2017

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3 out of 5

Modern hotel let down by poor maintenance

Pros: Breakfast buffet is very good. Beds are very comfortable.
Cons: Almost all maintenance issues, especially aircon, telephone system, lighting (bulb replacement), plumbing. Shower doors are very narrow.
Location: Set in a rural area on the border of Galway and Roscommon. A decent stopover option.
This is a modern hotel, but shows signs of a lack of investment since it was built. I had updated my booking on Expedia, but the hotel's system thought I'd cancelled. Fortunately no problem being checked in even so. The hotel was uncomfortably warm due to solar gain. Aircon was not working and led to poor sleep quality. Staff at check-out said system was being modernised and apologised that I had not been offered a fan (apparently I should have noticed sooner that the aircon didn't work and complained). Telephone handsets constantly flash the "message waiting" button, and I was told to unplug the handset if I wanted it to stop! On the plus side, there's an excellent breakfast, a swimming pool and gym, and free parking underground. But it could be so much better with a bit more customer care and upkeep.

Posted by , from Edinburgh on 29 Jun 2017

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4 out of 5

Nice break away

Nice hotel, bar staff were real friendly, lovely pool a nice relaxing place

Posted by on 1 Jan 2016

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3 out of 5

Nice, needs a little attention decor wise

Stayed 1 night for a wedding. Hotel is impressive on entering reception. Our room was nicely decorated. The main toilets off reception had locks broken on nearly all of the doors as well as the coat / bag hook on the back of the door. The food was average. Cavery lunch also average. It is a lovely hotel, it just could do with some attention to detail.

Posted by on 7 Dec 2015

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5 out of 5

Excellent hotel

This hotel is beautiful friendly staff great restaurant and amenities

Posted by on 11 Nov 2015

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About the Shearwater Hotel & Spa

Location Marina Point, Ballinasloe, Galway

Renovations + Closures

This property is closed until 1 May 2021 (date subject to change).

The property is closed between 17 March and 20 July.

Property Features

Shearwater Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A kids' pool, a fitness centre, and tour or ticket assistance are also featured at the family-friendly Shearwater Hotel & Spa. You'll have access to the indoor pool at a partner property. Self parking is free. This 4-star Ballinasloe hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ballinasloe Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Shearwater Hotel & Spa offers 104 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking tub
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and 11:00 AM.

The Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.

The Main Bar – This bistro only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Waterskiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Personal motorised watercraft on site
  • Sailing nearby
  • Health or beauty spa nearby

Spa Services

The Spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 AM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Guests arriving after 11:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in is available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10.00 per person (approximately)
  • Late check-out fee: EUR 25.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Hotel Shearwater
  • Carlton Hotel Shearwater Galway
  • Carlton Shearwater
  • Carlton Shearwater Galway Ballinasloe
  • Carlton Shearwater Hotel
  • Carlton Shearwater Hotel Galway Ballinasloe
  • Galway Carlton Hotel
  • Hotel Carlton Galway
  • Shearwater Galway
  • Shearwater Hotel
  • Shearwater Hotel Ballinasloe
  • Shearwater Ballinasloe
  • Carlton Shearwater Ballinasloe
  • Hotel Carlton Shearwater
  • Carlton Shearwater Hotel Galway
  • Hotel Carlton Shearwater
  • Shearwater Hotel & Spa Hotel
  • Shearwater Hotel & Spa Ballinasloe
  • Shearwater Hotel & Spa Hotel Ballinasloe

You should know

  • Pool access available from 6:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.