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Quality Inn Windsor Mill

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn Windsor Mill

Lobby
Meeting facility
Bar (on property)
Desk, blackout curtains, iron/ironing board, free WiFi
Property entrance

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
1806 Belmont Avenue, Windsor Mill, MD, 21244
  • Pimlico Race Course
    ‪12 min drive‬
  • Oriole Park at Camden Yards
    ‪16 min drive‬
  • Johns Hopkins University
    ‪18 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn Windsor Mill

Suburban hotel with free breakfast and a fitness center
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Quality Inn Windsor Mill offers 129 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Quality Inn Windsor Mill, you'll be close to Patapsco Valley State Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 8 minutes by car from Patapsco Valley State Park and 10 minutes from University of Maryland Baltimore County
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3681 square feet (342 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Windsor Mill. Free self parking is available.

Smoking is allowed in designated areas at this Windsor Mill hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,681 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Low-height counter and sink
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baltimore Best Western
Baltimore West
Best Western Baltimore West
Best Western Baltimore West Hotel
Best Western Baltimore West Hotel Windsor Mill
Best Western Baltimore West Windsor Mill
Best Western West Baltimore
Quality Inn Windsor Mill
Quality Windsor Mill
Quality Inn Windsor Mill Hotel
Quality Inn Windsor Mill Windsor Mill
Quality Inn Windsor Mill Hotel Windsor Mill

Quality Inn Windsor Mill Reviews

Reviews

6.4
Rating 10 - Excellent. 184 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 259 out of 1002 reviews
Rating 4 - Poor. 146 out of 1002 reviews
Rating 2 - Terrible. 145 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher, Odenton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
stinky carpet
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I wasn't impressed with the first persons customer service. She barely said anything. No greeting. Didn't seem friendly. She wasn't rude, just did nothing more than a robotic check in, put the key on the counter and then told me where the room was. Ive stayed in hundreds of hotels all over the country; all with different styles and customs. Because of this experience, the ones you notice are the ones that fall short, usually in customer service or attitude. This was the most noticeably poor service that I've experienced in years. Another issue was the door was not repaired when they said it was. Essentially it was unlocked and a security risk my entire stay. Overall, the room served its purpose. It was worth the money i paid, but nothing more than that. My only recommendation is that the personal customer agents try harder to look and sound more professional. I couldn't tell the staff from the hotel guests. Customer service is everything today and this could've been better.
Stayed 2 nights in Jan 2025

8/10 Good

Christopher, Odenton

very smoky environment
Stayed 1 night in Jan 2025

8/10 Good

Christopher, Odenton

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money

I saw a roach in the bathroom as soon as I walked in. There was a couple fighting outside the unit I was staying at and almost caused me to call law enforcement. Very sketchy place. Will not ever book there again
Stayed 1 night in Nov 2024

4/10 Poor

Idolina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no sugar at breakfast and I asked the staff if I could get some sugar and they told me no, there is no more and for breakfast they only have waffle and cereal They also didn't have cups to put the waffle mixture in and be able to make them. In the end I didn't have anything for breakfast there and I went to have breakfast outside. I only stayed one night and I had little time in the morning That's why I chose a hotel with breakfast included so I wouldn't waste time going out looking for a place to have breakfast. They should not offer breakfast on their website because they deceive people It's not like other places where at they offer egg or fruit The hotel is very old and it shows in everything I will never stay in a hotel from this franchise again. It was the first and last time
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I literally checked in and checked out immediately There was hair in the bed stains on the pillows and a nasty odor in the room and mold on the ceiling I will not be back
Stayed 1 night in Nov 2024

10/10 Excellent

Daiyontrae

Stayed 1 night in Oct 2024

8/10 Good

Kerry

Liked: Cleanliness
Disliked: Amenities
Was initially given a room that had been blocked for cleaning. Manager resolved issue quickly. Room was nice, beds comfy. My room was in front of building, right next to Highway so a bit noisy. Breakfast was basically nonexistent; waffles not available o y a few pieces of bread for toast and 2 types of cereal.
Stayed 1 night in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Very good weekend
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Chesapeake Beach

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice location parking is tight especially on weekends when club is packed other than that a good stay..
Stayed 1 night in Oct 2024

8/10 Good

Venice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never heard of this place and it was a pleasure.
Stayed 1 night in Oct 2024

6/10 Okay

Dorothy

Stayed 2 nights in Oct 2024

2/10 Terrible

Shavaun

Stayed 2 nights in Sep 2024

8/10 Good

Lisa m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay

No ice machine, breakfast was not even there. The check in smelled so bad of incense that it almost made me sick. The furniture was all scratched up. The faucet at our sink was leaking.
Stayed 1 night in Oct 2024

4/10 Poor

shantel

Disliked: Property conditions & facilities
Very loud and it wasn’t a family oriented hotel at all
Stayed 1 night in Oct 2024

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Nice club spot down stairs
Stayed 2 nights in Sep 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Was Great Have A Outdoor Bar & Nice Little Area For Parties
Stayed 1 night in Sep 2024

2/10 Terrible

Riazuddin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
/a
Stayed 2 nights in Aug 2024