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Quality Inn Windsor Mill

2.5 star property

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Photo gallery for Quality Inn Windsor Mill

Lobby
Meeting facility
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
1806 Belmont Avenue, Windsor Mill, MD, 21244
  • Place, Patapsco Valley State Park
    ‪9 min drive‬
  • Place, Oriole Park at Camden Yards
    ‪15 min drive‬
  • Place, Johns Hopkins University
    ‪18 min drive‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About this property

Quality Inn Windsor Mill

Suburban hotel with free breakfast and a fitness center
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Quality Inn Windsor Mill offers 129 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Quality Inn Windsor Mill, you'll be close to Patapsco Valley State Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 15 minutes by car from Horseshoe Casino Baltimore and 8 minutes from Patapsco Valley State Park
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3681 square feet (342 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Windsor Mill. Free self parking is available.

Smoking is allowed in designated areas at this Windsor Mill hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,681 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Low-height counter and sink
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baltimore Best Western
Baltimore West
Best Western Baltimore West
Best Western Baltimore West Hotel
Best Western Baltimore West Hotel Windsor Mill
Best Western Baltimore West Windsor Mill
Best Western West Baltimore
Quality Inn Windsor Mill
Quality Windsor Mill
Quality Inn Windsor Mill Hotel
Quality Inn Windsor Mill Windsor Mill
Quality Inn Windsor Mill Hotel Windsor Mill

Quality Inn Windsor Mill Reviews

Reviews

6.4
Rating 10 - Excellent. 195 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 256 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 154 out of 1003 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

nichole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse hotel ever

This was the worst place ever. We check-in then left out. We came back to water on the floor from a sink leak. They mive us to another room that had no working t.v or refrigerator. The person at the front desk was no help and did not care we had problems. The lady was supposed to get us a working remote but she left and never came back. We ended up getting a refund and leaving.
Stayed 2 nights in Jul 2025

10/10 Excellent

Earl

Stayed 1 night in Jun 2025

8/10 Good

Danetta

Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I cancelled and expedia refuses to refund me even though rhe manager cancelled
Stayed 2 nights in Jun 2025

6/10 Okay

Wayne

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a rat in my room on the first floor The sheets were old and had holes. The towels were dingy. There was no internet, it was down
Stayed 1 night in Jun 2025

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. No pool as advertised.
Stayed 3 nights in Jun 2025

6/10 Okay

George

Disliked: Cleanliness, amenities
The lounge with the dj and food and staff awesome. What I didn't enjoy was no housekeeping except Monday, Secondly, mold like substance on bathroom ceiling. And lastly, the smell of pot constantly outside and in my room. I won't stay there again.
Stayed 7 nights in Jun 2025

2/10 Terrible

Derek

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s was dirty ! There were smelly garbage left in the bin which was over flowing when we checked in and checked out and we have to pass it to get to the room all the time . The shower the water wasn’t draining properly from the tub . It was terrible . I’ll never booked this hotel again
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Stayed 1 night in May 2025

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a five star hotel IF you are looking for a NO Quality Motel with loud hip hop, rap music playing at all hours of the night, lots of people smoking weed and heavy drinking and partying in the courtyard of the motel. There were no parking spots left when we arrived due to the rave party that NO Quality inn hosts. We were greeted at the check-in with loud rave music and lots of weed smoke wafting out of the entertainment venue right across from the check-in desk. There was also loud music and an outdoor bar set-up in the courtyard of the motel. Literally the whole place smelled of weed smoke. The room was gross and smelled of weed and tobacco smoke and the sheets were stained and the floor was dirty. Breakfast is a joke. One waffle iron, toast and bagel and two cereal options that’s it. No fresh fruit, no eggs of hot stuff. I find it hard to believe that corporate at Quality Inn does not close this place down. It’s a disgrace to their name. Please do not stay there unless you are going to the rave parties they host and are looking to get drunk and high.
Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Titus

Stayed 2 nights in May 2025

10/10 Excellent

leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Syed

Stayed 1 night in May 2025

10/10 Excellent

Jeanette, Aberdeen

Stayed 2 nights in May 2025

6/10 Okay

John

Stayed 1 night in May 2025

2/10 Terrible

Jasmine

Disliked: Cleanliness
Not updated. Asked for non smoking room, was put in a room that still smelled of cigarettes. Dirty tub.
Stayed 1 night in May 2025

2/10 Terrible

Leticia

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was nasty I had to spray down the place and clean bathroom the only thing was clean was the sheets everything thing else was nasty would I come back nope
Stayed 1 night in May 2025

4/10 Poor

Rachael

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs upgrades. My sister was hurt with one of the bed rod, she reported it to the front desk, no one come over to see what happened. Police was involved, the staff shows some nasty attitude. In fact I will never go such a rest house again.
Stayed 2 nights in May 2025

2/10 Terrible

Tammy

Terrible
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Gross, and not family friendly.

We booked a room for a family of 4. We opted for a room with a king bed and a pull out couch to accommodate all 4 of us. When we checked in, the room had 2 towels, (one of which was stained), and the pull out couch had no sheets or blankets provided. Plus the mattress of the couch was beyond disgusting (photo attached). When we asked for a new room, none were provided. When we asked for bedding, we got 1 pillow, a flat sheet, and a blanket,plus an extra towel. Now we had 3 towels for 4 of us, and 3 pillows. The room condition was pretty gross overall, to boot.
Stayed 1 night in May 2025

8/10 Good

Dannie

Liked: Staff & service
Late night club and attendees were very spooky.
Stayed 1 night in May 2025

2/10 Terrible

Shantraya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
horrible
Stayed 1 night in May 2025