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Mercure Bandung Nexa Supratman

4.0 star property

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Photo gallery for Mercure Bandung Nexa Supratman

An indoor swimming pool with a tiled floor, surrounded by a covered patio with outdoor furniture and a glass ceiling.
A modern buffet setup with various food items and a seating area with tables and chairs.
Lobby sitting area
Superior Double Room, 1 Double Bed
A conference room with round tables, black chairs, and a carpeted floor.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. WR. Supratman No. 66 - 68, Bandung, West Java, 40122
  • Place, Gedung Sate
    ‪19 min walk‬
  • Place, Gor C-Tra Arena
    ‪2 min drive‬
  • Place, Trans Studio Bandung
    ‪3 min drive‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪12 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board (on request), free WiFi

Privilege, Double Room, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 2 Single Beds

In-room safe, desk, iron/ironing board (on request), free WiFi

Privilege, Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Bandung Nexa Supratman

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Bandung Nexa Supratman offers 181 air-conditioned accommodations with safes and complimentary bottled water. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Bandung hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Mercure Bandung Nexa Supratman, you'll be within walking distance of Gedung Sate. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Cyber, a café that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Just a 2-minute drive from Gedung Sate and a few minutes from Bandung Institute of Technology
Mercure Bandung Nexa Supratman offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the business-friendly Mercure Bandung Nexa Supratman. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Bandung hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Cyber - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 121,000 for adults and IDR 60,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cyber

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Bandung Nexa Supratman

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 121000 for adults and IDR 60500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Nexa Bandung Supratman Hotel
Mercure Nexa Supratman Hotel
Mercure Nexa Supratman
Nexa Hotel WR Supratman Bandung
Mercure Bandung Nexa Supratman Hotel
Mercure Bandung Nexa Supratman Bandung
Mercure Bandung Nexa Supratman Hotel Bandung

Mercure Bandung Nexa Supratman Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 71 reviews
Rating 8 - Good. 28 out of 71 reviews
Rating 6 - Okay. 11 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, clean and helpful staff
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and helpful. Hotel not far from Gudeng Sate and Department Geology Museum.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I’m staying here regularly and it’s convinient for me.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful and upgraded the room. Breakfast has wide selection of varity.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Kuraesin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War ok
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

MUHAMMAD ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Variety of the breakfast
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Albertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Bandung, staff is very courteous and the breakfast buffet is outstanding. Unfortunately the pool was closed for maintenance which was something I would have looked forward to.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Sathyamoorthy

Disliked: Cleanliness, property conditions & facilities

Average

Nothing great about the hotel and the washbasin tap fitting was crazy. Breakfast was ok.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Dan

Disliked: Property conditions & facilities
Very old and basic amenities only
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was great a few years ago but now is run down. It badly needs room upgrades. Disgusting grey and frayed bath towels were a shock. Not to Mercure standard.
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Louis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Three rooms that we've got upon check in was dirty , hairs all over the carpet. Bathroom is dirty, carpet is dirty. The staff is unpleasant overall condition of the hotel rated as 4 star was not suitable at all. The breakfast was over price We have requested quiet floor but the room we've got was so noisy as it was facing the main road.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
TV connection (including YouTube) was so bad.
Stayed 1 night in May 2024
Verified review

8/10 Good

Yeni

Liked: Cleanliness, staff & service
Hotellet var bra läge men några småsaker var inte så bra som ingen handtvål på rummet/ små handdukar. Frukost mycket att vilja mest är asia buffé.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities
Hotelkamer was wat oud.
Stayed 4 nights in Mar 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
アメニティがなく、フェイスタオルもハンドソープも置いていない。フロントに言うも、何十分待っても全く持って来ない。再度電話してやっと持ってきたら、タオルが臭くて使えない。バスルームの壁には髪の毛がくっついていて不衛生。
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Rina sri

Disliked: Cleanliness, room comfort

not recommended to stay

Kami diberikan kamar yang berdebu, kran wastafel bocor, kulkas berisik yang error dan watee kettle yang di lem dan bocor dengan tutup yang patah dan lantai shower cenderung sangat licin. Breakfast dengan rasa yang kurang, banyak lalat di area pastry dan nampak tidak ada staff yang peduli. meja yang telah digunakan oleh tamu, tidak dibersihkan secara menyeluruh sehingga ketika kami ke meja tersebut masih ada sisa-sisa kotor di ujung meja padahal banyak staff yang lalu lalang. manner staff di area makan harus diperbaiki. biasakan untuk bertanya jika akan clear up area, bukan langsung mengambil walaupun sudah selesai.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Dalimunte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War super
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Yeni

Liked: Cleanliness, staff & service, room comfort
Jätte trevligt personalens och hjälpsam, bara hotel rummet finns inte småll handdukar.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well located and great breakfast Street noise unbearable all night long
Stayed 2 nights in May 2022
Verified review

6/10 Okay

takashi

Liked: Property conditions & facilities
Disliked: Staff & service
駐車場が狭い。ベットは広いです。
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Jolando Wee Khong

Liked: Cleanliness, staff & service, property conditions & facilities
short stay is ok
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short visit - Positive experience

First time at this hotel and, notwithstanding the Covid, all hotel personnel was very friendly, trying to solve any discomfort caused by. Hotel was almost empty, like I assume, all hotels in this period. Breakfast was acceptable even if limited in variety due to the above. Plenty of TV channels. Internet working yes and not but not depending on the hotel. My mobile phone internet was working yes and not at the same rhythm. Room spacious, A/C system effective and silent
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

eiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが親切です。
Stayed 28 nights in Dec 2020
Verified review

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

A nice and clean Hotel, breakfast was good, the parking area is not enough space for customer car, but it was oke for the valet parking
Stayed 1 night in Oct 2020